Inspection
No deficiencies recorded in this report
ERTEN HOME CARE
212 ERTEN ST., Thousand Oaks CA 91360
6 bedsLatest official report Jan 14, 2026Licensed
Additional info
- Telephone
- (805) 418-7014
- Licensee
- HAPPY HOMECARE, INC.
- Administrator
- ROSALES, KAREN
- Contact
- ROSALES, KAREN
- License first date
- Jan 13, 2021
- License effective date
- Jan 13, 2021
- District office
- WOODLAND HILLS N.ASC · (818) 596-4334
- Regional office
- 29
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A deficiencies for this facility.
- Most recent inspection
- Jan 14, 2026
- Most recent deficiency
- Jan 8, 2024
2 later reports, from Jan 14, 2025 through Jan 14, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 218 Ventura County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 5 inspections, 1 complaint investigation, and 0 licensing or administrative records.
Those records contain 3 Type A and 0 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 3
- Type A deficiencies
- 3
- Type B deficiencies
- 0
- Substantiated complaints
- 0
- Repeated topics
- 0
More than the typical 4
1 in the last 12 months
More than the typical 2
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(3)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as in faucets in resident bathrooms were delivering water above 120 degrees fahrenheit which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 01/09/2024 Plan of Correction The Administrator agreed to the following: 1. Adjust water temperature so that water is delivered between 105-120 degrees F. POC met at the time of the visit. 2. Track water temps for the following 5 days to ensure water temps are staying within limits and provide proof to CCL no later than 1/16/2023.
Plan of correction recorded
Correction not verified in available records
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observation, the licensee did not comply with the section cited above as two (2) out of two (2) resident restroom faucets delivers hot water measured at 147.2 degrees Fahrenheit, which poses an immediate health and safety risk to persons in care.
Official plan of correction
POC Due Date: 12/10/2022 Plan of Correction Plan of Correction has been met. The Administrator adjusted the water temperature at the time of visit. A $250 civil penalty is being assessed today due to a repeat violation within 12 months.
Plan of correction recorded
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observation, the licensee did not comply with the section cited above as two (2) out of three (3) facility restroom faucets delivers hot water measured at 136.8 and 133 degrees Fahrenheit, which poses an immediate health and safety risk to persons in care.
Official plan of correction
POC Due Date: 02/04/2022 Plan of Correction The Administrator adjusted the thermostat during time of visit and has agreed to submit a hot water temperature log for seven (7) days to show that the hot water is being maintained between temperatures 105- and 120-degrees Fahrenheit.
Plan of correction recorded
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology