ATRIA HILLCREST

405 HODENCAMP RD, Thousand Oaks CA 91360

Facility 565800366 · RESIDENTIAL CARE ELDERLY (740)

207 bedsLatest official report Jul 15, 2026Licensed

Additional info
Licensee
WG HILLCREST INN SH LP; ATRIA MANAGEMENT CO LLC
Administrator
REMON PAGELS
Contact
REMON PAGELS
License first date
Apr 20, 1998
License effective date
Apr 20, 1998
District office
WOODLAND HILLS N.ASC · (818) 596-4334
Regional office
29
Clients served
985 - RCFE / HOSPICE

Summary

The available records show 2 Type A and 7 Type B deficiencies for this facility.

Most recent inspection
Jul 15, 2026
Most recent deficiency
Apr 8, 2026

1 later report, on Jul 15, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 30 Ventura County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 36 reports for this facility: 18 inspections, 18 complaint investigations, and 0 licensing or administrative records.

Those records contain 2 Type A and 7 Type B deficiencies.

1 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
18

More than the typical 8

4 in the last 12 months

Recorded deficiencies
9

Fewer than the typical 10

1 in the last 12 months

Type A deficiencies
2

Fewer than the typical 6

0 in the last 12 months

Type B deficiencies
7

More than the typical 6

1 in the last 12 months

Substantiated complaints
2

Fewer than the typical 3

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Records and plan of operationType B
Official classification
Type B
Official code
87208(a)
Regulation authority
CCR

What the official deficiency says

87208 (a) The licensee shall have and maintain a current, written definitive plan of operation for the facility...significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval... This requirement is not met as evidenced by: Based on interview and record review, the facility has changed it's policies and Admission Agreement as it relates to care services offered to residents, however no approval was obtained from the Department, which poses a potential health and personal rights risk to persons in care.

Official plan of correction

Executive Director agreed to contact corporate to amend and submit the facility's plan of operation and related documents to CCL for approval by POC due date.

Deadline recorded: Jun 6, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 6, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits

Resident rightsType B
Official classification
Type B
Official code
87468.2(a)(19)
Regulation authority
CCR

What the official deficiency says

(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (19)To have prompt access to review all of their records and to purchase photocopies of their records. Photocopied records shall be provided within two (2) business days and at a cost that does not exceed the community standard for photocopies.

Official plan of correction

Executive Director agreed to submit a self-certification letter regarding their plan on ensuring future compliance with section cited.

Deadline recorded: Nov 22, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 22, 2024
Correction not verified in available records
View official report
Complaint

Part of the complaint whose outcome is recorded on Nov 18, 2024 · Control 29-AS-20240524095925

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 5 unsubstantiated · 0 unfounded · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Oct 15, 2024 · Control 29-AS-20231006100424

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 7 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology