Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportROYAL OAKS HOME CARE
1106 ROYAL AVENUE, Simi Valley CA 93065
6 bedsLatest official report Feb 9, 2026Licensed
Additional info
- Telephone
- (805) 210-2757
- Licensee
- HAPPY HOME CARE, INC.
- Administrator
- KAREN ROSALES
- Contact
- KAREN ROSALES
- License first date
- Feb 26, 2014
- License effective date
- Feb 26, 2014
- District office
- WOODLAND HILLS N.ASC · (818) 596-4334
- Regional office
- 29
- Clients served
- 935 - ELDERLY
Summary
The available records show 5 Type A and 10 Type B deficiencies for this facility.
- Most recent inspection
- Feb 9, 2026
- Most recent deficiency
- Feb 9, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 218 Ventura County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 12 reports for this facility: 6 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 5 Type A and 10 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 15
- Type A deficiencies
- 5
- Type B deficiencies
- 10
- Substantiated complaints
- 2
- Repeated topics
- 0
More than the typical 4
1 in the last 12 months
Well above the typical 2
1 in the last 12 months
More than the typical 1
0 in the last 12 months
Well above the typical 1
1 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 5 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. Based on observation, interview and record review, the licensee did not comply with the section cited above, as R1 was physically restrained by S1, which poses a potential health and safety risk to residents in care.
Official plan of correction
Administrator will conduct training with staff regarding personal rights and not restraining residents and provide evidence of this training to CCL by 12/02/2022.
Deadline recorded: Dec 2, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 2, 2022
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(6)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This does not prohibit a licensee from establishing house rules, such as locking doors at night to protect residents, or barring windows against intruders, with permission from the Department. Based on observation, interview and record review, the licensee did not comply with the section cited above, as R1 was physically restrained
Official plan of correction
Administrator will conduct training with staff regarding personal rights and not stopping residents from leaving the facility (ok to follow) and provide evidence of this training to CCL by 12/02/2022. from leaving facility, which poses a porential health and safety risk to residents in care.
Deadline recorded: Dec 2, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 2, 2022
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Nov 22, 2022 · Control 29-AS-20220718164215
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 1569.652(c)
- Regulation authority
- HSC
What the official deficiency says
§1569.652 Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. This requirement is not met as evidenced by: Based on information provided by administrator, decedent passed away 1/17/22, decedent's wife removed all property by
Official plan of correction
Administrator will ensure a refund is sent to decedent's spouse by 7/28/2022 and send evidence of the payment. In addition, the administrator will review Health & Safety Code 1569.652 and submit a statement of understanding to CCL by 7/28/2022. 1/18/22 but a refund of the remaining fees has not been given to decedent's spouse.
Deadline recorded: Jul 28, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 28, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology