Basic services and supervision
Cited in 3 reports, with 3 deficiencies in total.
COGIR OF TURLOCK
3791 CROWELL ROAD, Turlock CA 95382
100 bedsLatest official report Jul 14, 2026Licensed
Additional info
- Telephone
- (209) 664-9500
- Licensee
- WELL CA WA TENANT LLC; COGIR MANAGEMENT USA INC
- Administrator
- HERNANDEZ, JACKIE
- Contact
- HERNANDEZ, JACKIE
- License first date
- Jun 1, 2022
- License effective date
- Jun 1, 2022
- District office
- SACRAMENTO SOUTH ASC · (916) 263-4700
- Regional office
- 27
- Clients served
- 935 - ELDERLY
Summary
The available records show 7 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Jul 2, 2026
- Most recent deficiency
- Jul 14, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 15 Stanislaus County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 27 reports for this facility: 9 inspections, 16 complaint investigations, and 2 licensing or administrative records.
Those records contain 7 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 13
- Type A deficiencies
- 7
- Type B deficiencies
- 6
- Substantiated complaints
- 7
- Repeated topics
- 4
More than the typical 7
5 in the last 12 months
Well above the typical 1
7 in the last 12 months
Well above the typical 1
5 in the last 12 months
Well above the typical 1
2 in the last 12 months
Most this size have none
5 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Medical and dental care
Cited in 3 reports, with 3 deficiencies in total.
Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 80078(a)
- Regulation authority
- CCR
What the official deficiency says
80078 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the client's needs. This requirement was not met as evidinced by: In interview with S1, the staff is reporting that they heated and left a heated juice with the resident r1, record review of 602 for r1 indicates assistance with feeding/drinking. This requirement not being followed risks the clients health, safety, or personal rights.
Official plan of correction
No immediate poc, the corrective action taken by the facility to do a staff training about the care for residents as related to heated fluids is what the department would have recommended, training was completed on June 16th 2026 for all staff.
Deadline recorded: Jul 15, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 15, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (2) The licensee shall provide assistance in meeting necessary medical and dental needs... This requirement was not met as evidenced by: In interview with administrators and staff it was learned that at least one resident was given medication that was not thiers. this poses a risk to the health and safety and personal rights of the residents in care.
Official plan of correction
No POC, the staff have developed and implemented a plan to correct the medtech who had distributed the medication, which involved a review training, a shadowing period, and a write up.
Deadline recorded: Jun 18, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 18, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
(a)Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1)A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case This is not met as evidenced by: Based on interviews and record review, the licensee did not ensure that a resident’s responsible party was notified after a fall incident. This poses a potential health, safety, and personal rights risks to persons in care.
Official plan of correction
Facility administrator states that a statement correction will be provided stating that the facilities new implementation and reporting requirement procedures.
Deadline recorded: Mar 6, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 6, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(4)
- Regulation authority
- CCR
What the official deficiency says
(4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This was not met was evidenced by: Based on interview and record review, the licensee did not follow the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals, food allergies, and eating. It was learned that facility staff provided the resident with a known allergen during meal time. This presented an immediate threat to the Health, Safety, and Personal Rights of the residents in care.
Official plan of correction
The facility designated Administrator stated that facility staff shall be sufficient and able to meet the needs of the residents at all times. Training, for no less than (1) hour in duration, will be conducted and completed for all facility staff providing care and supervision to the residents at this time. The topic shall cover the policies and procedures for this facility's meal service, food allergies, and ADLs delivered to the residents in care. A statement of correction, along with proof of training topic, trainer information, and list of attendees will be completed and submitted into CCL by the due date.
Deadline recorded: Jan 30, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 30, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(i)(1)(B)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation (i) Facilities shall have signal systems which shall ... (B) Transmit a visual and/or auditory signal to a central staffed location or produce an auditory signal at the living unit loud enough to summon staff. This requirement is not met as evidenced by: Based on observation and interviews, the licensee did not ensure the facility had a signal system that was able to summon staff based on statements by S4 and observations of LPA Campbell which poses an Immediate Health, Safety or Personal Rights risk to persons in care.
Official plan of correction
The licensee will conduct an in-service regarding the Call System phone and relay consequences such as written warnings and possible termination for reducing the volume needed for notifcation & safety. The licensee will email the in-service sign in sheet to LPA Campbell by POC due date
Deadline recorded: Jul 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 25, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
87208(a) The licensee shall have and maintain a current... definitive plan of operation for the facility. The licensee shall operate the facility in accordance with the terms specified in the plan of operation. This requirement is not met as evidenced by: Based on interviews and record reviews, the community solicits donations for staff which conflicts with the facility No Tipping policy as found in the community handbook that applies to tips and gifts for services rendered which poses a potential health, safety and personal rights risk.
Official plan of correction
The community will update the handbook addressing the conflict between requesting holiday donations for staff and the No Tipping policy by the POC due date and provide the updated handbook via email to renee.campbell@dss.ca.gov
Deadline recorded: Jul 3, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 3, 2025
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jun 26, 2025 · Control 27-AS-20250123084448
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(4)
- Regulation authority
- CCR
What the official deficiency says
87464 : Basic services shall at a minimum include:Personal assistance and care as needed by the resident and ... assistance with taking prescribed medications... This requirement is not met as evidenced by Based on interviews and documentation; the licensee did not ensure the resident received assistance and care with taking prescribed medications which poses a potential Health, Safety and Personal Rights risk to persons in care.
Official plan of correction
All med techs will repeat their inservice training with an 8 hr training module and med techs will be required to pass a proficiency exam. The exams with their names and scores will be sent to the department as proof of completion as of the POC date.
Deadline recorded: Apr 3, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 3, 2024
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Mar 20, 2024 · Control 27-AS-20231109083759
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(19)
- Regulation authority
- CCR
What the official deficiency says
87468.2(a)(19) (19) To have prompt access to review all of their records and to purchase photocopies of their records. .. within two (2) business days and at a cost that does not exceed the community standard for photocopies. This standard has not been met as evidenced by: -Based on observation, interviews and record review, it took the resident’s representative several months versus the two days required, to receive requested unredacted documents from the licensee which poses a potential Health, Safety or Personal Rights Risk.
Official plan of correction
The administrator will work with the licensee to establish a procedure to obtain documents for legacy residents currently residing in the facily by the POC date.
Deadline recorded: Mar 25, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 25, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology