Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
SERENITY VILLA II
184 BOAS DR, Santa Rosa CA 95409
15 bedsLatest official report Nov 5, 2025Licensed
Additional info
- Telephone
- (415) 609-3827
- Licensee
- SERENITY VILLA II
- Administrator
- REZNIK, AIDA
- Contact
- REZNIK, AIDA
- License first date
- Nov 15, 2017
- License effective date
- Nov 15, 2017
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 3 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Oct 15, 2025
- Most recent deficiency
- Oct 15, 2025
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 16 Sonoma County facilities licensed for 7 to 15 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 10 reports for this facility: 7 inspections, 1 complaint investigation, and 2 licensing or administrative records.
Those records contain 3 Type A and 3 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 7
- Recorded deficiencies
- 6
- Type A deficiencies
- 3
- Type B deficiencies
- 3
- Substantiated complaints
- 1
- Repeated topics
- 2
Fewer than the typical 9
1 in the last 12 months
Fewer than the typical 9
3 in the last 12 months
Fewer than the typical 4
2 in the last 12 months
Fewer than the typical 5
1 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1...residents...shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met by licensee as evidenced by: LPA observation of postural support used as a restraint, which poses an immediate health, safety or personal rights risk to persons in care. Deficient Practice Statement Based on LPA observation and interview, the licensee did not comply with the section cited above in that LPA observed postural support used as a restraint on R1, R2, and R3, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/16/2025 Plan of Correction Facility to submit plan to register all staff to particiapte/attend the ombudsman program for personal rights. Facility to submit plan to contact the local ombusdman to facilitate personal rights trainign for all staff by plan of correction due date. Facility to get the date of the next soonest personal rights training and provide the date to CCL by no later than 10/23/25. Once attendance/ particiaption is completed facility to submit training certificate or record showing all staff in attendance, hours of attendance, date of attendance, and instructor name. Training to be completed no later than December of 2025.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87608(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87608 Postural Supports (a)...Postural supports may be used under the following conditions. (1) ....used to achieve proper body position and balance, to improve a resident's mobility and independent functioning, or to position rather than restrict movement including, but not limited to, preventing a resident from falling out of bed, a chair, etc. This requirement not met by licensee as evidenced by LPA observation of postural support used as a restraint, which poses an immediate health, safety or personal rights risk to persons in care. Deficient Practice Statement Based on LPA observation and interview, the licensee did not comply with the section cited above in that LPA observed postural supports used as restraints on R1, R2, and R3, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/16/2025 Plan of Correction Admin to submit LIC9098 self-certifying all facility staff will immediately cease using postural supports as a restraint by plan of correction due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA and licensee observation, the licensee did not comply with the section cited above in that pile of feces was located in bottom drawer of small nightstand in closet of room #7, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/22/2025 Plan of Correction Facility to submit LIC9098 self-certifying all staff will keep facility free from incontinence and incontinence odors at all times.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87303(e)(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement is not met as evidenced by: Water temperature in sinks accessible to residents in care measured at 88.2, 87.3, and 126.7 degrees F all which are not within the allowable ranges of 105 to 120 degrees F. Deficient Practice Statement Based on LPAs and Licensee observation, the licensee did not comply with the section cited above in faucets used by and accessible to residents, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/27/2023 Plan of Correction Licensee has contacted hot water tank installer to address water temperature regulation and delivery. Licensee will submit repair receipt from water tank installer. Licensee will also submit as proof of correction a 2 week measurement log of water temperature readings, taken once in the morning and once at night, showing temperatures in compliance with regulation 87303(e)(2).
Plan of correction recorded
Correction not verified in available records
Inspection
Administrator qualificationsType A
- Official classification
- Type A
- Official code
- 87405(d)(2)
- Regulation authority
- CCR
What the official deficiency says
Administrator Qualifications and Duties- 87405(d)(2) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7). If the licensee is also the administrator, all requirements for an administrator shall apply:.Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement is not met as evidenced by: LPA's observations, staff did not screen the LPA when having them enter the facility or at any time once inside the facility until the LPA requested the staff to screen LPA. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations, and interview with staff, the licensee did not comply with the section cited above in screening all visitors which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 10/26/2022 Plan of Correction Licensee to ensure that all staff and all visitors are screened as required, including temperatures being taken, and all information being logged. Licensee to review with all staff the screening procedures and ensure staff are doing the screening as required-hold an inservice with your staff. Proof of correction to follow on 10/31/22. Plan of correction due 10/26/22
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology