Medical and dental care
Cited in 4 reports, with 5 deficiencies in total.
PEOPLE'S CARE CHARMIAN
5087 CHARMIAN DR, Santa Rosa CA 95409
4 bedsLatest official report Jul 16, 2026Licensed
Additional info
- Telephone
- (707) 537-9795
- Licensee
- PEOPLE'S CARE NORTHERN CALIFORNIA LLC
- Administrator
- GARCIA, GUADALUPE
- Contact
- GARCIA, GUADALUPE
- License first date
- Dec 29, 2016
- License effective date
- Dec 29, 2016
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 910 - DEVELOPMENTALLY DISABLED (DD)
Summary
The available records show 11 Type A deficiencies for this facility.
- Most recent inspection
- Jul 16, 2026
- Most recent deficiency
- Jul 16, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 111 Sonoma County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 17 reports for this facility: 13 inspections, 2 complaint investigations, and 2 licensing or administrative records.
Those records contain 11 Type A and 0 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 13
- Recorded deficiencies
- 11
- Type A deficiencies
- 11
- Type B deficiencies
- 0
- Substantiated complaints
- 1
- Repeated topics
- 1
More than the typical 5
4 in the last 12 months
Well above the typical 4
4 in the last 12 months
Well above the typical 1
4 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs… This requirement was not met by licensee as evidenced by: Based on investigation, interviews, photographic evidence, and observation of R1, due to staff severe neglect, resident sustained a blister on their leg, which posed an immediate health, safety, and personal rights risk to resident in care.
Official plan of correction
Facility to submit detailed and specific plan to CCL indicating the steps that will be taken to assess and how they will address the care needs of residents, medical and otherwise, and how they will properly monitor residents to ensure proper and appropriate care is provided. **An immediate Civil Penalty in the total amount of $500 has been issued for a violation that resulted in the sickness or injury of a resident in care (See LIC-421IM)
Deadline recorded: May 17, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 17, 2024
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
87466 Observation of the Resident The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs… This requirement was not met by licensee as evidenced by: Based on CCL Investigation, R1 was not treated for their burn until four days after it was first discovered by staff and only after the heat blister ruptured.
Official plan of correction
Facility to submit plan to CCL on how they will ensure all residents receive timely care, medical or otherwise, attention to their care needs, and that appropriate assistance and attention is provided at all times.
Deadline recorded: May 17, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 17, 2024
Correction not verified in available records
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Aug 31, 2022 · Control 21-AS-20220719140547
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology