Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportRESERVE AT FOUNTAINGROVE MEMORY CARE, THE
200 FOUNTAINGROVE PKWY, Santa Rosa CA 95403
64 bedsLatest official report May 8, 2026Licensed
Additional info
- Telephone
- (707) 544-4909
- Licensee
- OOC - SANTA ROSA, LLC; ONELIFE SENIOR LIVING LLC
- Administrator
- ORDING, KELLY
- Contact
- ORDING, KELLY
- License first date
- Nov 17, 2025
- License effective date
- Nov 17, 2025
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 1 Type B deficiencies for this facility.
- Most recent inspection
- Mar 2, 2026
- Most recent deficiency
- Mar 2, 2026
1 later report, on May 8, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 18 Sonoma County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 5 reports for this facility: 2 inspections, 1 complaint investigation, and 2 licensing or administrative records.
Those records contain 1 Type A and 1 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 2
- Recorded deficiencies
- 2
- Type A deficiencies
- 1
- Type B deficiencies
- 1
- Substantiated complaints
- 0
- Repeated topics
- 0
Fewer than the typical 9
2 in the last 12 months
Fewer than the typical 9
2 in the last 12 months
Fewer than the typical 4
1 in the last 12 months
Fewer than the typical 5
1 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(e)(7)
- Regulation authority
- CCR
What the official deficiency says
87705(e)(7) Care of Persons with Dementia- Licensees that use delayed egress devices on exterior doors...: Delayed egress devices shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents,, including staff needed to escort residents who need supervision to leave the facility. This requirement was not met as evidenced by: Based on LPA's records review and interviews with Dining Service Director, the facility failed to prevent R1 who AWOL the memory care unit from the egress exit, pressing on it for time required will release it, alarm sounded, but staff was having cross over meeting, and they were not alerted until they found R1 in the parking lot, which is a potential risk to the health & safety of residents in care.
Official plan of correction
The facility provided to LPA an in-service training record dated 2/18/26 with staff, also they have implemented door check monitoring log and R1 was added to the monitor alerting chart to prevent that this type of incident happens again a staff will be designated to maintain at the memory care unit during the change of shift meeting. Deficiency cleared.
Deadline recorded: Mar 16, 2026. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Mar 2, 2026
Plan of correction recorded
Correction deadline recordedDeadline Mar 16, 2026
Inspection
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care 87465(a)(4) The licensee shall assist residents with self-administered medications as needed. Based on record review, self-report, and interview conducted with Administrator, R1, R2, and R3 did not receive their medications as directed which poses an immediate Health, Safety and/or Personal Rights risk to residents in care.
Official plan of correction
Licensee to submit proof of training conducted with staff and to ensure future medication errors do not occur to CCLD by POC due date of 01/30/2026.
Deadline recorded: Jan 30, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 30, 2026
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology