Resident rights
Cited in 2 reports, with 2 deficiencies in total.
HANNA HOUSE RIDLEY
1840 RIDLEY AVENUE, Santa Rosa CA 95403
28 bedsLatest official report Jun 25, 2026Licensed
Additional info
- Telephone
- (707) 591-0980
- Licensee
- DLK VENTURES, INC.
- Administrator
- HANNA, DAVID
- Contact
- HANNA, DAVID
- License first date
- Jun 27, 2002
- License effective date
- Jun 27, 2002
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 5 Type B deficiencies for this facility.
- Most recent inspection
- Jun 25, 2026
- Most recent deficiency
- Jan 5, 2026
1 later report, on Jun 25, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 8 Sonoma County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 18 reports for this facility: 7 inspections, 11 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 5 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 7
- Recorded deficiencies
- 7
- Type A deficiencies
- 2
- Type B deficiencies
- 5
- Substantiated complaints
- 4
- Repeated topics
- 1
Fewer than the typical 9
2 in the last 12 months
Fewer than the typical 9
3 in the last 12 months
Fewer than the typical 4
1 in the last 12 months
About the same as most this size
2 in the last 12 months
More than the typical 2
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations2 substantiated · 8 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities- In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Per LPA's investigation, resident (R1) was not feeling well and requested assistance and help with their needs, including needed medication from staff/S2. Staff/S2 responded to R1, and provided them a medication pill, but before giving R1 the medication, S2 stated " your family thinks that I am incompetent " . R1 is a dependent resident of the facility and this is an inappropriate comment to the resident by facility staff. This is a risk to resident's personal rights.
Official plan of correction
Licensee/Administrator to ensure that residents' rights are not violated, per regulations. Administrator to ensure they hold an in-service training with all staff regarding " resident rights " . Submit proof of training, and plan of future compliance by 1/19/26.
Deadline recorded: Jan 19, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 19, 2026
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Jan 5, 2026 · Control 21-AS-20250904124021
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465(a)(4) Incidental Medical and Dental Care- A plan for incidental medical and dental care shall be developed by each facility: The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Per investigation, facility failed to provide R1's medications per Physician orders as required. There was no record of blood pressure (BP) readings, no record of month/days, time, showing the medications were provided, and record of acceptable BP reading of R1. S2 stated they didn't track the blood pressure readings, staff would look at record of blood pressure readings from R1. This is a health & safety risk to residents' in care.
Official plan of correction
Licensee/Administrator to ensure that residents’ medications are provided as needed, per Physician’s orders. Ensure that records are documented and maintained when medications have specific instruction, such as within a blood pressure reading and/or not over or under a specific blood pressure reading. Ensure staff providing blood pressure checks are qualified to be able to provide blood pressure checks to a resident. Submit plan, 12/3/25, on ensuring future compliance with this regulation and submit how the facility will document, and track medications as needed, per instructions by Physicians. Plan of correction should include information documented regarding providing medications, prior to providing and/or after providing them, per order. POC due 11/25/25.
Deadline recorded: Nov 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 25, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2(a)(4)Additional Personal Rights of Residents in Privately Operated Facilities-In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs.This requirement was not met as evidenced by: Per investigation, R1 has a seat belt attached to their wheelchair that is used to keep resident in their chair; LPA observed that the seat belt goes straight across as a regular seat belt, which is not providing any postural support for the resident. Per interview with S2, the seat belt helps R1 from standing up and down when agitated, and from possible falls when leaning forward; S2 stated it keeps the resident in their chair. R1 is not able to unbuckle the seat belt on their own. This is a risk to resident's personal rights and to health & safety of resident.
Official plan of correction
Licensee/Administrator to ensure the seat belt is removed from R1's wheelchair; Reassess the resident, and update the care plan as needed to meet resident's current care needs. Submit proof of correction, by photo for seat belt removal, and a plan to reassess the resident, and update care plan in a timely manner, no later than 11/13 . POC due 11/06/24.
Deadline recorded: Nov 6, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 6, 2024
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87307(a)(3) Personal Accommodations and Services- The following provisions shall apply:. Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available to each resident, the licensee shall assure provision of: Clean linen, including blankets, bedspreads, top bed sheets, bottom bed sheets, pillow cases, mattress pads, bath towels, hand towels and wash cloths. The use of common wash cloths and towels shall be prohibited. This requirement was not met as evidenced by: Per Investigation, LPA observed that there are eight (8) bathrooms in the facility for residents in care. There are four (4) bathrooms that can be used by all residents in care, and the other four (4) are jack and jilll bathrooms for the specific residents who reside in the connected rooms. LPA observed that the paper towels were not available in seven out of eight resident bathrooms. This is a risk to residents personal rights and to the health & safety of residents in care.
Official plan of correction
Licensee/Administrator to ensure that all bathrooms have paper towels available at all times, ensuring that all paper towel dispensers work. Ensure all bathrooms have a sufficient supply of hygiene items as needed for resident use, and that staff assist residents using bathrooms as needed. POC due 11/18/24.
Deadline recorded: Nov 18, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 18, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement was not met as evidenced by: The LPA observed a very strong urine odor when entering the facility and walking in towards the living room. The Living room had a very strong urine odor. This a risk to personal rights of the residents in care.
Official plan of correction
Licensee/Administrator to ensure the facility is free from urine odors. Submit a plan of correction to bring the facility into compliance with the regulation, including using urine odor cleaning and urine odor control products. Submit a maintenance plan on keeping the facility free of urine odors. POC due 8/7/23.
Deadline recorded: Aug 7, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 7 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation 87303(a) The facility shall be clean, safe, sanitary, and in good repair at all times; Maintenance shall include provision of maintenance services and procedures for safety and well-being of residents, and others. This requirement was not met as evidenced by: LPA observing a moisture problem on the ceiling in R1's room, including observation of mold growing on the resident's wall under album covers that were hanging.This is a risk to the health & safety and/or a risk to personal rights of the resident(s). LPA obtained photos.
Official plan of correction
Licensee/Administrator Davd Hanna to submit plan of correction in repairing the water leak/moisture problem, roof repairs that is causing water damage to the ceiling and wall in resident(R1's )room. Administrator stated to the LPA that they will be contacting a roofing company and having the roof inspected and repaired. Administrator stated they will immediately clean the wall and put a tarp on the roof till repaired. Will submit POC due 5/2/23.
Deadline recorded: May 2, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 2, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology