Staffing, personnel, and training
Cited in 4 reports, with 5 deficiencies in total.
WINDSONG OF SONOMA
815 WOOD SORREL DRIVE, Petaluma CA 94954
95 bedsLatest official report Jun 11, 2026Licensed
Additional info
- Telephone
- (707) 776-2885
- Licensee
- INTEGRAL SENIOR LIVING MANAGEMENT LLC
- Administrator
- LAUREN COTTMAN
- Contact
- LAUREN COTTMAN
- License first date
- Jun 1, 2023
- License effective date
- Jun 1, 2023
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 9 Type A and 18 Type B deficiencies for this facility.
- Most recent inspection
- Jun 11, 2026
- Most recent deficiency
- Jun 11, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 18 Sonoma County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 23 reports for this facility: 12 inspections, 9 complaint investigations, and 2 licensing or administrative records.
Those records contain 9 Type A and 18 Type B deficiencies.
3 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 12
- Recorded deficiencies
- 27
- Type A deficiencies
- 9
- Type B deficiencies
- 18
- Substantiated complaints
- 3
- Repeated topics
- 3
More than the typical 9
3 in the last 12 months
Well above the typical 9
11 in the last 12 months
Well above the typical 4
2 in the last 12 months
Well above the typical 5
9 in the last 12 months
More than the typical 2
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Dementia care
Cited in 3 reports, with 3 deficiencies in total.
Food service
Cited in 2 reports, with 4 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.657(a)
- Regulation authority
- HSC
What the official deficiency says
(a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative, if any, written notice of the rate increase within two business days after initially providing services at the new level of care. The notice shall include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges. This requirement is not met as evidenced by: Based on records reviewed, Licensee did not ensure reappraisal was conducted and notification to responsible party was made within two days. This poses a potential risk to persons in care.
Official plan of correction
Licensee agrees to ensure written notification is provided to responsible parties within two business days. Violation cleared during visit as resident moved.
Deadline recorded: Mar 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Food serviceType A
- Official classification
- Type A
- Official code
- 87555(b)(27)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. This requirement is not met as evidenced by: Based on observation and interviews, the licensee did not comply with the section cited above in that rodents, rodent feces and rodent traps were observed in the kitchen and dining areas which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
ED/Administrator agrees to submit thourough plan of how to eliminate the rodent infestation by POC due date of 10/24/2025.
Deadline recorded: Oct 24, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 24, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 1569.562(c)
- Regulation authority
- HSC
What the official deficiency says
1569.652 Termination of admission agreement upon death of resident; removal of resident's property; refund of fees paid; notice of contract termination and refunds (c) A refund of any fees paid in advance covering the time after the resident's personal property has been removed from the facility shall be issued to the individual...responsible for the fees or..resident's estate, within 15 days after the personal property is removed. This requirement has not been met as evidenced by : Based on record review and statements received, licensee did not ensure the Health & Safety Code as required. This is a potential personal rights risk to residents.
Official plan of correction
Licensee to provide a written detailed plan on how the facility will ensure resident's refunds are issued accordingly and timely per H & SC. Facility to submit their plan to Community Care Licensing as plan of correction by POC due date 2/28/2025
Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology