Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
IVY PARK AT GLEN COVE
140 GLEN COVE MARINA ROAD, Vallejo CA 94591
155 bedsLatest official report Jul 10, 2026Licensed
Additional info
- Telephone
- (707) 653-4728
- Licensee
- GLEN COVE,VALLEJO CA, INC. ;OAKMONT MGMT GROUP LLC
- Administrator
- MOSES, CANDICE
- Contact
- MOSES, CANDICE
- License first date
- Jan 15, 2021
- License effective date
- Jan 15, 2021
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 935 - ELDERLY
Summary
The available records show 10 Type A and 13 Type B deficiencies for this facility.
- Most recent inspection
- Jan 15, 2026
- Most recent deficiency
- Jul 10, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 12 Solano County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 42 reports for this facility: 18 inspections, 23 complaint investigations, and 1 licensing or administrative record.
Those records contain 10 Type A and 13 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 18
- Recorded deficiencies
- 23
- Type A deficiencies
- 10
- Type B deficiencies
- 13
- Substantiated complaints
- 10
- Repeated topics
- 4
More than the typical 8
3 in the last 12 months
Well above the typical 9
6 in the last 12 months
Well above the typical 2
2 in the last 12 months
Well above the typical 4
4 in the last 12 months
Well above the typical 2
4 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations3 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement not met by Licensee as evidence by: Based upon observations and interviews, R1 was not ensured clean and comfortable accomodations which poses/posed a potential risk to the Health, Safety and Rights of residents in care.
Official plan of correction
Licensee shall submit plan on ensuring resident accomodations are clean and laundered by Plan of Correction due date of 8/10/2026 by 5:00PM.
Deadline recorded: Aug 10, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 10, 2026
Correction not verified in available records
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(4)
- Regulation authority
- CCR
What the official deficiency says
87464(f)(4) Personal assistance and care as needed by the resident... with those activities of daily living such as dressing, eating, bathing... This requirement not met by Licensee as evidenced by: Based upon file review and interviews, R1 was not bathed as required by care plan which poses/posed a potential risk to the Health, Safety and Rights of residents in care.
Official plan of correction
Licensee shall submit proof of training regarding showering and documentation by Plan of Correction due date of 8/10/2026 by 5:00PM.
Deadline recorded: Aug 10, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 10, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
87465(c)(2) Once ordered by the physician the medication is given according to the physician's directions. This requirement not met by Licensee as evidenced by: Based upon file review and interviews, R1 was not dispensed medication according to the physician's directions which poses/posed an immediate risk to the Health, Safety and Rights of residents in care.
Official plan of correction
Licensee shall submit a plan on how they will ensure medication is filled and dispensed as prescribed by Plan of Correction due date of 7/13/2026 by 5:00PM.
Deadline recorded: Jul 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 13, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements – General 87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs… This requirement was not met as evidenced by: Based on interviews and file review, facility did not provide supervision to R1 resulting in an elopement. The absence/lack of supervision is an immediate risk to the Health, Safety and Rights of residents in care.
Official plan of correction
Licensee has conducted in-service retraining to staff on elopement protocols. Deficiency cleared at time of visit.
Deadline recorded: May 12, 2026. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before May 11, 2026
Correction deadline recordedDeadline May 12, 2026
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities 87468.2(a)(2) To have their records and personal information remain confidential and to approve their release, except as authorized by law. This requirement not met by licensee as evidenced by: Licensee did not dispose of confidential resident records in a secure manner which poses a potential health, safety, or personal rights risk to persons in care.
Official plan of correction
Licensee to conduct staff training on proper disposal of confidential material in order to protect residents personal rights. Licensee to submit proof of training to CCL by COB on Plan of Correction due date of 11/14/2025.
Deadline recorded: Nov 14, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 14, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(d)
- Regulation authority
- CCR
What the official deficiency says
87464(d) Basic Services: A facility need not accept a particular resident for care. However, if a facility chooses to accept a particular resident for care, the facility shall be responsible for meeting the resident's needs...This requirement is not met as evidenced by: Based on LPAs observations, interviews conducted and pictures received. Staff did not ensure resident R1 was clean and dry and did not meet their needs. This poses an immediate Health, Safety or Personal rights risk to residents.
Official plan of correction
Facility agrees to send in written statement on how they will meet regulation and proof of staff training in Memory care unit. Written statement due 9/30/2024 and proof of staff training focusing on incontinent needs by 10/4/2024 Attention LPA Canela
Deadline recorded: Sep 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 30, 2024
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: Facility failed to keep R1s bedroom clean, and odor free. This is a potential risk to resident in care.
Official plan of correction
Facility to send in written plan on how they will stay in compliance and proof of staff training. POC due date 10/11/2024 attention LPA A Canela
Deadline recorded: Oct 11, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 11, 2024
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required... This requiement was not met as evidenced by: Based on staff interviews and records reviewed: Facility did not ensure supervision of R2 and R3, who AWOL'd from the facility without their knowledge. R2's & R3's Physician's Report(LIC 602) states diagnoses of Dementia & they may not leave the facility unassisted. This is an immediate risk to the health and afety of residents care.
Official plan of correction
Facility to send in written plan on how they will ensure that residents do not leave the facility unassisted. Facility to train all staff regarding Care and Supervision, AWOL procedures. Staff training to include date, time of day, duration, subject, names and signatures of staff who attended. Written Plan and staff training to be submitted to Community Care Licensing (CCL) by POC due date 07/30/2024 Civil Penalty for $500.00 was issued during today's visit for Zero Tolerance, Absence of Supervision.
Deadline recorded: Jul 31, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 31, 2024
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303(a) Maintenance and Operation- (a)The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met. As evidenced by: Residents room had an issue with mice in their closet/room. no mice dropping were observed in the kitchen. This is a potential risk to the health & Safety of residents in care.
Official plan of correction
Facility called pest control and took care of the pest issue. Facility provided copies of pest contract invoice, to clear deficiency.
Deadline recorded: Jul 31, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 31, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(a)(6)
- Regulation authority
- HSC
What the official deficiency says
1569.269(a)(6) Enumerated rights; severability(a)Residents of residential care facilities for the elderly shall have all of the following rights:(6) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Facility failed to ensure resident R1 was assisted with their oral, self care needs and plan to ensure injuries are assessed. This is an immediate risk to the health and safety of residents in care.
Official plan of correction
Facility to send in a written plan on how they will ensure residents are assisted with activities of daily living, that a plan is incorporated to meet their needs and that staff follow. Facility to conduct staff training. Written plan due 2/8/2023 and staff training due by 2/14/2023 attention LPA Araceli Canela by FAX or email.
Deadline recorded: Feb 8, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 8, 2023
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)
- Regulation authority
- CCR
What the official deficiency says
87211(a)((1)Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: 1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. This requirement was not met as evidenced by: facility failed to report R1's arm injuries to family and Community Care Licensing , within 7 day. This is a potential risk to resident in care
Official plan of correction
Facility to send in written plan on how they will ensure they meet requlation. POC due date 2/16/2023
Deadline recorded: Feb 16, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 16, 2023
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(2)To be accorded safe, healthful and comfortable accommodations...This requirement was not met as evidenced by: Based on LPA’s observations, the Licensee did not comply with the Department of Public Health and Department of Social Services Guidelines and Requirements related to COVID-19. LPA received corroborating ionformation some visitors are not all screened mainly on the weekends or are not hand santizing an being screened for COVID related symptoms. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Facility to submit a written plan to CCL on how they will ensure that COVID procedures will be followed by 12/16/2022 and facility to provide In-service Training stating that Facility has read and understood COVID procedures based on current Public Health and Social Services Departmental guidelines. written plan POC due date 12/16/2022 and proof of training POC due date 12/26/2022 Attention LPA Araceli Canela
Deadline recorded: Dec 16, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 16, 2022
Correction not verified in available records
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 874119(d)
- Regulation authority
- CCR
What the official deficiency says
874119(d)Personnel Requirements - General(d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: This requirement was not met as evidenced by: Investigation and corroborating statement showed, staff S2 did not have all the required training. This is a potential risk to the health and Safety of residents in care.
Official plan of correction
Facility to to send in written plan they understand requirements and how they will ensure it is being met. POC due date 12/23/2022 to LPA Araceli Canela
Deadline recorded: Dec 23, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 23, 2022
Correction not verified in available records
Complaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465(a)(4): Incidental Medical and Dental Care Services. (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Based on record review, and interview w/Care Coordinator S4 & Administrator. The facility failed to ensure R1's medication was provided as prescribed by doctor when Staff S3 told R1 they were out of medication and could not provide, additional staff located medication an hour and a half later and staff S3 had made a mistake. This poses an immediate health and safety risk to resident in care.
Official plan of correction
Facility administrator will submit proof of in service medication training and written statement on how they will ensure all staff providing medication are fully trained. POC due date for written statement due, 8//10/2022 and proof of training by 8/19/2022 To LPA A. Canela
Deadline recorded: Aug 10, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 10, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87217(b)
- Regulation authority
- CCR
What the official deficiency says
87217(b)Safeguards for Resident Cash, Personal Property, and Valuables.(b) Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. The licensee shall give the residents receipts for all such articles or cash resources. This requirement was not met as evidenced by: Investigation revealed R1's electric shaver was reimbursed to R1 after facility could not locate. This is a potential risk to residents in care
Official plan of correction
Facility to send in written plan. By POC due date 10/30/2021
Deadline recorded: Oct 30, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology