Resident rights
Cited in 4 reports, with 5 deficiencies in total.
HAVEN'S HOUSE OF ASSISTED LIVING
2769 BRADBURY WAY, Fairfield CA 94534
6 bedsLatest official report Aug 20, 2026Licensed
Additional info
- Telephone
- (415) 374-5703
- Licensee
- APRIL THOMAS
- Administrator
- THOMAS, APRIL
- Contact
- THOMAS, APRIL
- License first date
- Mar 9, 2022
- License effective date
- Mar 9, 2022
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 13 Type A and 10 Type B deficiencies for this facility.
- Most recent inspection
- Aug 20, 2026
- Most recent deficiency
- Jul 27, 2026
1 later report, on Aug 20, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 147 Solano County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 26 reports for this facility: 16 inspections, 7 complaint investigations, and 3 licensing or administrative records.
Those records contain 13 Type A and 10 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 16
- Recorded deficiencies
- 23
- Type A deficiencies
- 13
- Type B deficiencies
- 10
- Substantiated complaints
- 5
- Repeated topics
- 3
More than the typical 5
5 in the last 12 months
Well above the typical 1
11 in the last 12 months
Most this size have none
8 in the last 12 months
Well above the typical 1
3 in the last 12 months
Most this size have none
3 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Dementia care
Cited in 3 reports, with 3 deficiencies in total.
Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(3) Personal Rights of Residents in All Facilities: (a)(3) To be free from punishment,humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’... This requirement was not met as evidenced by: Based on interviews conducted, records reviewed, and observations made, the facility failed to ensure resident’s rights and protection from abuse. This poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
The Licensee agrees to complete a self-certification on physical abuse, financial abuse, and resident rights. The Licensee will submit proof of completion of the self-certification to Community Care Licensing by the Plan of Correction (POC) due date of 07/28/2026.
Deadline recorded: Jul 28, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 28, 2026
Correction not verified in available records
Complaint
Allegations3 substantiated · 2 unsubstantiated · 0 unfounded · 3 cited
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(4)
- Regulation authority
- CCR
What the official deficiency says
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (4) There is an adequate number of direct care staff to support each resident's ... care needs as identified... This requirement is not met as evidenced by: Based on LPAs observation and record review the facility failed to ensure adequate staffing to meet residents care needs which poses a immdadiate health and safety risk to residents in care.
Official plan of correction
Licensee has hired at least two additional staff. Licensee agrees to provide proof of training and an LIC 500 showing sufficient staffing to ensure staffing is adequate to meet residents needs during the in-person meeting at the Santa Rosa Regional Office on Monday, July 27, 2026.
Deadline recorded: Jul 25, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 25, 2026
Correction not verified in available records
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 87654(g)
- Regulation authority
- CCR
What the official deficiency says
87465(g) Incidental Medical and Dental Care Services - 9-1-1 shall be telephoned immediately if an injury or other circumstance has resulted in an imminent threat to a resident’s health, including an apparent life-threatening medical crisis. This requirement is not met as evidenced by: Based on LPA observation, interviews and record review it was determined that staff failed to seek medical attention in a timely manner for R3 which poses a potential risk to the health, safety, and personal rights to residents in care.
Official plan of correction
Licensee agrees to hold an in-service training with all staff regarding policy and procedures for seeking medical attention in a timely manner as incidents and/or observations arise. Proof of training to be provided to CCL during the in-person meeting at the Santa Rosa Regional Office on Monday, July 27, 2026.
Deadline recorded: Jul 25, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 25, 2026
Correction not verified in available records
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General:(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident care needs. This requirement is not met as evidenced by: Based on records reviewed, interviews conducted, Licensee did not ensure sufficient staff were present to meet resident needs. This poses an immediate Health and Safety risk to residents.
Official plan of correction
Licensee agrees to ensure facility has sufficient staff to meet the needs of residents in care. Licensee to submit updated LIC500 to show care giving staffing levels needs the residents. LIC500 to be brought in for the in-person meeting at the Santa Rosa Regional Office on Monday, July 27, 2026.
Deadline recorded: Jul 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 27, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(20)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents... (a) In addition to the rights listed in ...: (20) To be protected from involuntary transfers, discharges, and evictions. A licensee shall not involuntarily transfer or evict... This requirement was not met as evidenced by: Based on interviews and LPA observation of records, it was determined Facility refused to accept the resident (R1) back from the hospital. This poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator agrees to read regulation 87468.2 and submit written declaration acknowledging the understanding of regulation and the facility policies and procedures. Items to be submitted by date 10/21/2025.
Deadline recorded: Oct 21, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 21, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 3 unsubstantiated · 0 unfounded · 3 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87459(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87459(a): The facility shall assess the person's need for personal assistance and care by determining his/her ability to perform specified activities of daily living. Such activities shall include, but not be limited to: (4) Transferring, including the need for assistance in moving in and out of a bed or chair. This requirement was not met as evidenced by: Based on interviews that were conducted, resident was bedridden which requires a higher level of care for the resident that was in placement. Facility is licensed to retain 4 residents that are Non-Ambulatory which 0 can be bedridden. This is an immediate health, safety and personal rights risk to the resident(s) in care.
Official plan of correction
Licensee shall include a Plan of Correction (POC) regarding staff training and future compliance regarding this regulation.
Deadline recorded: Apr 11, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 11, 2023
Correction not verified in available records
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87202(a): All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. (2) Bedridden persons This requirement was not met as evidenced by: Based on a review of the STD 850 and an interview with an outside provider, facility retained a resident that was bedridden. Facility is currently Fire Clearance approved for 4 Non-Ambulatory residents which 0 can be bedridden. This is an immediate health, safety and personal rights risk to the resident(s) in care.
Official plan of correction
Licensee shall include a Plan of Correction (POC) regarding staff training and future compliance regarding this regulation.
Deadline recorded: Apr 11, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 11, 2023
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
87506(a): The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met as evidenced by: During the investigation, facility did not retain resident records which included the Medication Assessment Record (MAR) that documents medication administration. This is a potential health, safety and personal rights risk to the resident(s) in care.
Official plan of correction
Licensee shall include a Plan of Correction (POC) regarding staff training and future compliance regarding this regulation.
Deadline recorded: Apr 17, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 17, 2023
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(1)-Personal Rights of Residents in All Facilities: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: LPA observed during the facility tour on September 13, 2022 that a baby monitor was inside the residents room, and was being used to monitor the resident's call for assistance.
Official plan of correction
Plan of Correction shall include the removal of the baby monitor.
Deadline recorded: Oct 6, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 6, 2022
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(11)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(11): Personal Rights of Residents in All Facilities : To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement was not met as evidenced by: The auditory baby monitor was turned on. The receptor is kept in the live-in kitchen area, which can be heard by other facility staff, residents and visitors. This violation presents a potential Personal Rights violation.
Official plan of correction
Plan of Correction shall include the removal of the baby monitor.
Deadline recorded: Oct 6, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 6, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology