Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportVISTAS ASSISTED LIVING & MEMORY CARE, THE
3030 HERITAGETOWN DRIVE, Redding CA 96002
100 bedsLatest official report May 20, 2026Licensed
Additional info
- Telephone
- (530) 222-8969
- Licensee
- REDDING ASSISTED LIVING,LLC & RIDGELINE MANAGEMENT
- Administrator
- NATE ECHOLS
- Contact
- NATE ECHOLS
- License first date
- Jan 2, 2008
- License effective date
- Jan 2, 2008
- District office
- SACRAMENTO NORTH ASC · (916) 263-4700
- Regional office
- 59
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A deficiencies for this facility.
- Most recent inspection
- Nov 13, 2025
- Most recent deficiency
- Apr 24, 2023
7 later reports, from Nov 30, 2023 through May 20, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 8 Shasta County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 11 reports for this facility: 7 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 0 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 7
- Recorded deficiencies
- 2
- Type A deficiencies
- 2
- Type B deficiencies
- 0
- Substantiated complaints
- 1
- Repeated topics
- 0
About the same as most this size
2 in the last 12 months
Fewer than the typical 3
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Fewer than the typical 3
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.269(1)(10)
- Regulation authority
- HSC
What the official deficiency says
Personal Rights – To be accorded with dignity in their personal relationships with staff, residents and other persons. To be free from neglect financial exploitation, involuntary seclusion, punishment, humiliation intimidation and verbal, mental physical or sexual abuse. The licensee did not ensure that the personal rights of the residents were implemented.
Official plan of correction
The administrator shall arrange for an outside vendor to conduct a personal rights and dementia training for all staff in the dementia unit. The training shall include person-centered approaches to dementia care and understanding dementia behaviors.
Deadline recorded: Apr 25, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 25, 2023
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(d)
- Regulation authority
- CCR
What the official deficiency says
Basic Services - A facility need not accept a particular resident for care. However, if a facility chooses to accept a particular resident for care, the facility shall be responsible for meeting the resident's needs… The licensee did not ensure that the staff were trained to interact appropriately with dementia residents.
Official plan of correction
The administrator shall arrange for an outside vendor to conduct a personal rights and dementia training for all staff in the dementia unit. The training shall include person-centered approaches to dementia care and understanding dementia behaviors.
Deadline recorded: Apr 25, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 25, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology