Complaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportGOLDEN OAKS SENIOR LIVING
779 KERRYJEN CT., Redding CA 96002
26 bedsLatest official report Jul 22, 2026Licensed
Additional info
- Telephone
- (530) 223-1538
- Licensee
- NEW VISION SERVICES, INC.
- Administrator
- WILLIAMS, KENNETH
- Contact
- WILLIAMS, KENNETH
- License first date
- Jan 23, 2023
- License effective date
- Jan 23, 2023
- District office
- SACRAMENTO NORTH ASC · (916) 263-4700
- Regional office
- 59
- Clients served
- 935 - ELDERLY
Summary
The available records show 2 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- May 19, 2026
- Most recent deficiency
- Sep 21, 2023
8 later reports, from Dec 13, 2023 through Jul 22, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 6 Shasta County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 17 reports for this facility: 9 inspections, 6 complaint investigations, and 2 licensing or administrative records.
Those records contain 2 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 5
- Type A deficiencies
- 2
- Type B deficiencies
- 3
- Substantiated complaints
- 3
- Repeated topics
- 0
More than the typical 7
4 in the last 12 months
More than the typical 3
0 in the last 12 months
More than the typical 1
0 in the last 12 months
About the same as most this size
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(D)
- Regulation authority
- CCR
What the official deficiency says
87211(a)(D) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to…Any incident which threatens the welfare, safety or health of any resident or unexplained absence of any resident. This requirement is not met as evidence by: Based on interviews and record review, the licensee did not submit incident reports to the Department regarding a resident’s unexplained absence at the facility when resident left the facility alone and unassisted in two seperate incidents.
Official plan of correction
Licensee had a training with all staff that was held by the local Ombudsman and went over the eloping procedures and how to report all incidents in the facility and send them to the Department.
Deadline recorded: Sep 28, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 28, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 (a) Facility personnel shall at all times be sufficient in numbers...or the physical arrangements of the facility require such additional staff for the provision of adequate services. The requirement is not met as evidence by: Based on interviews and record review, the licensee did not provide adequate care and supervision by letting a dementia resident walk outside without supervision, which poses an immediate Health, Safety, Personal Rights risk to persons in care.
Official plan of correction
Licensee had a training with all staff that was held by the local Ombudsman and went over the eloping procedures and reporting all incidents. Licensee placed call alarm matts in all the main exit doors in the facility to alert staff.
Deadline recorded: Sep 8, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 8, 2023
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 (a)The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate...shall document changes in the resident's physical, medical, mental, and social condition. The requirement is not met as evidence by:. Bases on interviews and record review, the licensee did not update the residents appraisal after resident had a change in condition when leaving the facility alone and unassisted in two seperate incidents.
Official plan of correction
Licensee will start to implement an updated appraisal to a residents care plan once an incident occurs or a change of condition happens. Licensee will write up a plan to have a managers training to update a residents care plan and will email the plan to LPA.
Deadline recorded: Sep 28, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 28, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 2 unsubstantiated · 4 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
Resident Records. The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff This requirement is not met as evidenced by: Based on LPAs review of the resident's file, it is missing a lot of documentation. This does not pose an immediate risk to residents.
Official plan of correction
By 04/28/2023, the licensee shall submit in writing a plan of correction on how they shall ensure resident's files are complete upon move in.
Deadline recorded: Apr 28, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 28, 2023
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on May 17, 2023 · Control 59-AS-20230323083532
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
Fire Safety. All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. This requirement is not met as evidenced by: Based on LPAs' observation of the doorknob being covered with a cover to prevent people from getting out and it is a designated exit. This poses an immediate risk to residents.
Official plan of correction
By 03/29/2023, the licensee shall submit a written statement how they are going to ensure no doorknobs for designated exits. ***$500.00 Immediate Civil Penalties issued today. *** Doorknob covered was removed during visit***
Deadline recorded: Mar 29, 2023. A deadline is not proof that correction was completed.
Corrective action observedRecorded in report dated Mar 28, 2023
Plan of correction recorded
Correction deadline recordedDeadline Mar 29, 2023
Inspection
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology