WESTSIDE ASSISTED LIVING

915 HALLMARK DR, Redding CA 96001

Facility 455002676 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report May 20, 2026Licensed

Additional info
Licensee
QUALITY CARE HOME INC
Administrator
SINGH, REEMA
Contact
SINGH, REEMA
License first date
Jul 19, 2018
License effective date
Jul 19, 2018
District office
SACRAMENTO NORTH ASC · (916) 263-4700
Regional office
59
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 2 Type A and 6 Type B deficiencies for this facility.

Most recent inspection
May 20, 2026
Most recent deficiency
Jul 24, 2025

1 later report, on May 20, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 28 Shasta County facilities licensed for 6 or fewer beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 10 reports for this facility: 7 inspections, 3 complaint investigations, and 0 licensing or administrative records.

Those records contain 2 Type A and 6 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
7

About the same as most this size

1 in the last 12 months

Recorded deficiencies
8

Well above the typical 3

0 in the last 12 months

Type A deficiencies
2

More than the typical 1

0 in the last 12 months

Type B deficiencies
6

More than the typical 3

0 in the last 12 months

Substantiated complaints
1

About the same as most this size

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Medication handling and storageType B
Official classification
Type B
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that one centrally stored medication was kept in an unlocked refridgerator which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/15/2025 Plan of Correction Licensee/Administrator agrees to purchase and install a lock on medication fridge containing one resident's medication. Licensee/Adminstrator will provide proof of lock installation to Licensing by end of business on 08/15/2025.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(e)(3)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview the licensee did not comply with the section cited above in one out of two taps water tem measured at 149 degree F which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 06/20/2024 Plan of Correction Administrator will advise staff to not put cleaning supplies in hot water closet. Administrator will adjust hot water heater. Administrator will contact LPA when complete.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Records and plan of operationType A
Official classification
Type A
Official code
87506(d)
Regulation authority
CCR

What the official deficiency says

Resident Records. All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. This requirement was not met as evidenced based by; upon record review and interviews, the records for residents were not made available for an investigator, which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

By 12/29/2023, the licensee shall come up with a plan to ensure resident and staff records are available for review by a community care licensing division agent upon request.

Deadline recorded: Dec 29, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 29, 2023
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Licensing and administrationType A
Official classification
Type A
Official code
1569.312(e)
Regulation authority
HSC

What the official deficiency says

Basic services requirements. Every facility required to be licensed under this chapter shall provide at least the following basic services: (e) Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, safety, and well-being. This requirement was not met as evidenced based by; upon records reviewed and interviews, R1 developed multiple pressure injuries while in care due to needs not being met by facility staff. This poses an immediate health and safety risk to residents in care.

Official plan of correction

By 12/08/2023, the licensee shall submit in writing a written plan of correction on how they shall ensure residents are monitored. $500.00 immediate civil penalties issued for today's citation.

Deadline recorded: Dec 8, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 8, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 3 unfounded

No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87305(a)
Regulation authority
CCR

What the official deficiency says

Alterations to Existing Building or New Facilities (a)Prior to construction or alterations, all facilities shall obtain a building permit. This requirement was not met as evidence by: The licensee has made some alterations to the facility and did not seek approval from the licensing agency or the fire marshal, as required. This poses an as a otential health and safety risk to residents in care.

Official plan of correction

Licensee agrees to submit a floor plan to the licensing agency that indicates the physical floor plan changes. Licensee shall submit the floor plan to the licensing agency by 10/01/2021

Deadline recorded: Oct 1, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 1, 2021
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
87202
Regulation authority
CCR

What the official deficiency says

All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department...or the State Fire Marshal. This requirement is not met as evidenced by: Based on LPA observation, licensee did not maintain a fire clearance to the alternations made at the facillity. This poses an as a otential health and safety risk to residents in care

Official plan of correction

Licensee agrees to get Facility renovations cleared by the fire Marshal and provide clearance to LPA by 10/01/2021

Deadline recorded: Oct 1, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 1, 2021
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87224(a)
Regulation authority
CCR

What the official deficiency says

Eviction Procedures. (a) The licensee may evict a resident for one or more of the reasons listed ... This requirement was not met as evidenced by: all residents were moved during facility alterations and not given an approriate 60 day notice. This posed a potential risk to resident's personal rights.

Official plan of correction

Licensee agrees to submit a statement of understanding of this regulation to LPA by 10/01/2021

Deadline recorded: Oct 1, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 1, 2021
Correction not verified in available records
View official report
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)
Regulation authority
CCR

What the official deficiency says

Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require...(1) A written report shall be submitted to the licensing agency and to the person responsible for the... This requirement has not been met as evidenced that the licensee did not sure that licensee reported alterations done to the facility This is a potential health, safety or personal rights risk to the residents in care.

Official plan of correction

Licensee stated that a written plan will be submitted to Licensing stating how facility can ensure a written report is submitted to Licensing and Responsible Party of residents in the future by 10/01/2021

Deadline recorded: Oct 1, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 1, 2021
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology