Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
RACHELLE'S HOME I
99 AIRPORT BLVD, Freedom CA 95019
12 bedsLatest official report Jun 24, 2026Licensed
Additional info
- Telephone
- (831) 319-4190
- Licensee
- RACHELLE'S HOME, INC
- Administrator
- RECINTO, RACHELLE
- Contact
- RECINTO, RACHELLE
- License first date
- Dec 18, 2019
- License effective date
- Dec 18, 2019
- District office
- SAN JOSE RO · (408) 324-2112
- Regional office
- 26
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Feb 12, 2026
- Most recent deficiency
- Apr 16, 2026
1 later report, on Jun 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 8 Santa Cruz County facilities licensed for 7 to 15 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 10 reports for this facility: 6 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 4
- Type A deficiencies
- 2
- Type B deficiencies
- 2
- Substantiated complaints
- 2
- Repeated topics
- 1
About the same as most this size
2 in the last 12 months
More than the typical 3
2 in the last 12 months
More than the typical 1
1 in the last 12 months
More than the typical 1
1 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(6)
- Regulation authority
- CCR
What the official deficiency says
87303(e)(6) Maintenance and Operation (e) Water supplies and plumbing fixtures shall be maintained as follows: (6) Toilet, handwashing and bathing facilities shall be maintained in operating condition. Additional equipment shall be provided in facilities accommodating physically handicapped and/or nonambulatory residents, based on the residents' needs. This requirement was not met as evidenced by: Licensee did not ensure that 1 out of 2 facility toilets had a sewage line that was maintained in operating condition, which posed an immediate health risk to residents in care.
Official plan of correction
Licensee shall submit a Plan of Correction by POC date of 04/17/2026 stating how the Licensee shall ensure that toilets, handwashing, and bathing facilities will be maintained in operating condition, including contracting a professional plumbing service when needed.
Deadline recorded: Apr 17, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 17, 2026
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211(a)(1)(D) Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement was not met as evidenced by: Licensee did not ensure that a report was furnished to the licensing agency regarding inoperability of one out of two facility toilets and its attached sewage line, which posed a potential health and safety risk to residents in care.
Official plan of correction
Licensee agrees to conduct in-service training with staff on ensuring that reports are made to the licensing agency for any incident which threatens the welfare, safety, or health of any resident, including reporting when a toilet or sewage line is no longer in operating condition. Once training is complete, the Licensee shall submit copies of training records, including names of staff trained, training dates, training topics, and names and qualifications of trainers by Plan of Correction due date of 04/23/2026.
Deadline recorded: Apr 23, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 23, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 80087(a)
- Regulation authority
- CCR
What the official deficiency says
80087 Buildings and Grounds (a) The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors. This requirement was not met as evidenced by: LPA observed damaged flooring in the hallway outside bedroom #1, and damaged blinds in bedroom #5, and dark spots on the ceiling of bathroom #1, and water damaged areas on the ceiling outside bedroom #1 which poses a safety risk to clients in care.
Official plan of correction
Licensee states maintenance will be at the facility on 1/7/2025 to address the damaged flooring, damaged ceiling and damaged blinds bedroom #5 and dark sports on ceiling in bathroom #1. Licensee states the facility will conduct an in-service staff training by 1/10/2025, and submit documentation to CCL.
Deadline recorded: Jan 1, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 1, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors This requirement not met as evidenced by photos taken and observation. LPA and staff observed ceramic roof tiles stored on the ground by the back fence, frames for patio furniture, a space heater, other miscellaneous items.
Official plan of correction
The facility will clean the area and submit photo evidence to the LPA to confirm that the area is clean and free of debris by POC date 10/31/2024.
Deadline recorded: Oct 31, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology