Facility condition and maintenance
Cited in 4 reports, with 5 deficiencies in total.
HEATHERFIELD INN
1021 HEATHERFIELD LANE, San Jose CA 95132
9 bedsLatest official report Aug 7, 2026Licensed
Additional info
- Telephone
- (408) 621-9887
- Licensee
- VISTA VERDE HOME HEALTH LLC
- Administrator
- NGUYEN, DIEU-QUI H
- Contact
- NGUYEN, DIEU-QUI H
- License first date
- Aug 26, 2020
- License effective date
- Aug 26, 2020
- District office
- SAN JOSE RO · (408) 324-2112
- Regional office
- 26
- Clients served
- 935 - ELDERLY
Summary
The available records show 5 Type A and 13 Type B deficiencies for this facility.
- Most recent inspection
- Aug 7, 2026
- Most recent deficiency
- Aug 7, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 11 Santa Clara County facilities licensed for 7 to 15 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 14 reports for this facility: 9 inspections, 4 complaint investigations, and 1 licensing or administrative record.
Those records contain 5 Type A and 13 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 18
- Type A deficiencies
- 5
- Type B deficiencies
- 13
- Substantiated complaints
- 1
- Repeated topics
- 4
More than the typical 8
2 in the last 12 months
Well above the typical 3
1 in the last 12 months
More than the typical 2
0 in the last 12 months
Well above the typical 1
1 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Staffing, personnel, and training
Cited in 4 reports, with 4 deficiencies in total.
Background checks
Cited in 2 reports, with 2 deficiencies in total.
Medication handling and storage
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 5 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 3 unfounded · 2 cited · investigated over 2 visits
Administrator qualificationsType A
- Official classification
- Type A
- Official code
- 87405(a)
- Regulation authority
- CCR
What the official deficiency says
87405 Administrator - Qualifications and Duties (a) All … The administrator shall … shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility … fulfill his/her responsibilities ... This requirement was not met as evidence by: Based on record reviews and interviews conducted, the ADM is not spending 20 hours a week in the facility Monday-Friday, during working hours, 8am-5pm. This poses an immideate safety and health risk to residents in care.
Official plan of correction
ADM stated she will send a written plan of action on how she will ensure she is at the facility 20 hours a week, Monday-Friday, during working hours, 8am-5pm. ADM stated she will send the written plan of action by POC date April 12, 2024
Deadline recorded: Apr 12, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 12, 2024
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Apr 11, 2024 · Control 26-AS-20211011110448
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include ... for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by; Based on LPA's observation, bedroom #4's screen door has holes and is not in good repair. ADM confirmed that the screen door is damaged as well. This poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
ADM stated she will send plan of action on how the facility will ensure facility screens shall be in good repair. ADM stated she will send POC to LPA by 11/18/2024.
Deadline recorded: Jan 18, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 18, 2024
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology