Incident reporting
Cited in 2 reports, with 2 deficiencies in total.
VILLA FONTANA
5555 PROSPECT ROAD, San Jose CA 95129
104 bedsLatest official report Mar 24, 2026Licensed
Additional info
- Telephone
- (408) 255-5555
- Licensee
- PRIME ELDERCARE SOLUTION INC.
- Administrator
- DUEWEL, MA. FELICITAS V.
- Contact
- DUEWEL, MA. FELICITAS V.
- License first date
- Nov 16, 2009
- License effective date
- Nov 16, 2009
- District office
- SAN JOSE RO · (408) 324-2112
- Regional office
- 26
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 4 Type B deficiencies for this facility.
- Most recent inspection
- Jan 6, 2026
- Most recent deficiency
- Jan 6, 2026
1 later report, on Mar 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 41 Santa Clara County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 15 reports for this facility: 8 inspections, 7 complaint investigations, and 0 licensing or administrative records.
Those records contain 0 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 4
- Type A deficiencies
- 0
- Type B deficiencies
- 4
- Substantiated complaints
- 1
- Repeated topics
- 1
Fewer than the typical 10
2 in the last 12 months
About the same as most this size
2 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
More than the typical 1
2 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements(a)(1)(D)Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement is not met as evidenced by: Based on interview and record review, The facility did not send incident report of R1's fall and was sent to hospital on 12/202025 which poses/posed an potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Executive Director stated to submit a plan of correction by the POC due date to ensure to send incident report to CCL office within 7 days of the incidents.
Deadline recorded: Jan 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2026
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a)...The reappraisals shall document changes in the resident's physical, medical, mental, and social condition. Significant changes shall include but not be limited to... This requirement is not met as evidenced by: Based on record review, R1 did not have a reappraisal after the fall on 12/20/2025 and appraisal needs service plan was not updated after R1's incident on 12/20/2025 which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Executive Director stated to submit a plan of action understanding regulation by POC due date ensure residents' care plan was updated as needed.
Deadline recorded: Jan 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements. (a) Each licensee shall furnish to the licensing agency... including, (1) A written report shall be submitted to the licensing agency ... within seven days ...(D)Any incident which threatens the welfare, safety or health of any resident ... The requirement was not met as evidenced by: Based on the records reviewed, the facility did not send the incident report of resident R1 within 7 days of the incident occurrence, this poses a potential health, safety risk to persons in care.
Official plan of correction
Administrator stated to read the regulation and send plan of correction by the POC due date to ensure the facility to send incident report to CCL office within 7 days. POC for 87211 (a)(1)(D) has been corrected on 3/14/2025.
Deadline recorded: Jun 24, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 24, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement is not met as evidenced by: Based on interview and record review, The facility did not provide the necessary care and supervision to resident R1 to meet R1's care needs and leading to R1's wandering into R2's room and had inappropriately behavior and touched R2's private areas, which poses/posed an potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Executive Director stated to submit a plan of correction by the POC due date to ensure residents to receive necessary care and supervision, and to provide staff training to prevent similar incident to happen. ED to submit the staff training log to CCL office.
Deadline recorded: Oct 25, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 25, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology