Resident rights
Cited in 2 reports, with 2 deficiencies in total.
MORNINGSTAR ASSISTED LIVING OF WEST SAN JOSE
1380 S DEANZA BLVD, San Jose CA 95129
149 bedsLatest official report May 20, 2026Licensed
Additional info
- Telephone
- (669) 295-6500
- Licensee
- SHP VI MS SAN JOSE LLC;MORNINGSTAR SENIOR MGMT LLC
- Administrator
- HIGGINS, JOLIE
- Contact
- HIGGINS, JOLIE
- License first date
- Dec 18, 2023
- License effective date
- Dec 18, 2023
- District office
- SAN JOSE RO · (408) 324-2112
- Regional office
- 26
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- May 20, 2026
- Most recent deficiency
- Feb 11, 2026
5 later reports, from Feb 20, 2026 through May 20, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 41 Santa Clara County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 23 reports for this facility: 13 inspections, 8 complaint investigations, and 2 licensing or administrative records.
Those records contain 2 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 13
- Recorded deficiencies
- 4
- Type A deficiencies
- 2
- Type B deficiencies
- 2
- Substantiated complaints
- 1
- Repeated topics
- 1
More than the typical 10
8 in the last 12 months
About the same as most this size
2 in the last 12 months
About the same as most this size
1 in the last 12 months
More than the typical 1
1 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 2 unsubstantiated · 2 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Based on evidenced reviewed, on 9/25/25 & 9/26/26, staff S1-S4, & S14, were observed handling resident R1 in a rough manner and did not accord R1 with dignity when changing his/her diaper. This poses an immediate health, safety and personal rights risk to residents in care.
Official plan of correction
ADM stated the staff in question, S1-S4, S14 have been fired. ADM stated conducted a personal rights training and safe transfers for her staff on February 10, 2026. ADM stated she will send documentation showing her staff have attended the training. ADM stated she will send documentation to LPA by POC due date, February 12, 2026.
Deadline recorded: Feb 12, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 12, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportInspection
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a) The pre-admission appraisal…shall be updated in writing as frequently as necessary…to keep the appraisal accurate…shall be referred to as the reappraisal. This requirement was not met as evidence by: Based on records reviewed, R1’s individual service plan does not address or explain how the facility will manage R1’s glucose monitoring requirements or how the glucose sensor will be replaced. This poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
ADM stated she would send an updated individual service plan detailing how the facility will manage R1’s glucose monitoring requirements or how the glucose sensor will be replaced. ADM stated the individual service plan will also indicate how to monitor the device and what interventions for out-of-ordinary range readings. ADM stated she will send the plan of correction to LPA by POC due date, January 30, 2026.
Deadline recorded: Jan 30, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 30, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 5 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights (a)(2) Each resident shall be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Based on interview and record review, Licensee did not provide the necessary care and supervision to meet R1's care needs, which resulted in R1's elopement from the facility on 1/18/2025, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Wellness Director stated to submit a plan of correction by the POC due date to provide the training to staff to provide care and supervision to meet residents' needs and to provide the staff training log.
Deadline recorded: Feb 20, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement is not met as evidenced by: Based on interview and record review, the facility did not provide the necessary care and supervision to resident R1 to meet R1's care needs and leading to R1's wandering into R2's room and had altercation with R2, which poses/posed an potential Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Administrator stated to submit a plan of correction by the POC due date to ensure residents to receive necessary care and supervision, and to provide staff training to prevent similar incident to happen. Administrtor to submit the staff training log to CLL office.
Deadline recorded: Oct 10, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 10, 2024
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology