WILLOW OAKS SENIOR LIVING

1573 WILLOW OAKS DR., San Jose CA 95125

Facility 435202821 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jul 16, 2026Licensed

Additional info
Licensee
GOLDEN GENERATIONS, LLC
Administrator
AGNES TEODORO
Contact
AGNES TEODORO
License first date
Sep 13, 2021
License effective date
Sep 13, 2021
District office
SAN JOSE RO · (408) 324-2112
Regional office
26
Clients served
935 - ELDERLY

Summary

The available records show 4 Type B deficiencies for this facility.

Most recent inspection
Jul 16, 2026
Most recent deficiency
Jul 16, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 185 Santa Clara County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 11 reports for this facility: 7 inspections, 3 complaint investigations, and 1 licensing or administrative record.

Those records contain 0 Type A and 4 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
7

More than the typical 5

1 in the last 12 months

Recorded deficiencies
4

More than the typical 3

1 in the last 12 months

Type A deficiencies
0

Fewer than the typical 1

0 in the last 12 months

Type B deficiencies
4

More than the typical 2

1 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Medication handling and storageType B
Official classification
Type B
Official code
87465(h)(5)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Licensee did not store resident's medication in its original container and staff were using pill boxs to store resident's medications to administer two days in advanced. This poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/23/2026 Plan of Correction ADM stated she will send a written plan of action on how she will ensure Each resident's medication shall be stored in its originally received container and No medications shall be transferred between containers. ADM stated her plan of action will explain how medications will be administered the days she has off. ADM stated she will send Plan of action to the Department by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Inspection
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(a)
Regulation authority
CCR

What the official deficiency says

87463 Reappraisals (a) The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate... This requirement was not met as evidenced by: Based on a review of R1’s LIC625, R1 has a rummaging, wandering behavior & incontinence wherein R1 smears his/her feces on bathroom walls and self. R1’s behavior has not been addressed other than locking R1’s bathroom. The facility locking the bathroom door was not written on the plan of care.

Official plan of correction

ADM stated he/she will send letter of understanding regarding the regulation to LPA by POC date, 11/27/2023.

Deadline recorded: Nov 27, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 27, 2023
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 2 unfounded · 2 cited

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(2)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities (a)(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Based on interview and record review; R1’s lack of supervision and absence of care plan to address R1’s behavior leads to feces smearing, which is unsanitary for R1 and R5. This poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

ADM stated they will send a letter of understanding regarding the regulation to LPA by POC date, 11/23/2023.

Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 23, 2023
Correction not verified in available records
View official report
Resident rightsType B
Official classification
Type B
Official code
87468.2(a)(4)
Regulation authority
CCR

What the official deficiency says

87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a)(4) To care, supervision, ... that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by; Based on interview with ADM & LN; R1's shared bathroom was locked due to R1's behaviors. ADM & LN stated R1 had multiple instances of smearing when he/she was left unsupervised in bedroom #1's bathroom. This poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

ADM stated they will send a letter of understanding regarding the regulation to LPA by POC date, 11/23/2023.

Deadline recorded: Nov 23, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 23, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology