Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
5121 UNION AVENUE, San Jose CA 95124
175 bedsLatest official report Jun 24, 2026Licensed
The available records show 4 Type A and 1 Type B deficiencies for this facility.
3 later reports, from Mar 17, 2026 through Jun 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 41 Santa Clara County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 18 reports for this facility: 12 inspections, 5 complaint investigations, and 1 licensing or administrative record.
Those records contain 4 Type A and 1 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 10
4 in the last 12 months
More than the typical 4
2 in the last 12 months
More than the typical 2
2 in the last 12 months
About the same as most this size
0 in the last 12 months
Most this size have none
1 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded · investigated over 2 visits
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on Jun 24, 2026 · Control 26-AS-20260409143500
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 3 unfounded · 1 cited
87411 Personnel Requirements - General (a) Facility personnel shall at all times be...competent to provide the services necessary to meet resident needs This requirement is not met as evidenced by: Based on record review and interview resident R1's prescription medication M1 was not administered to R1 by Med Tech On 1/13/25, 1/14/25, 1/15/25 and 1/16/25 for 4 days due to without doctor refill order which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
Executive Director stated the facility will conduct a medication administration staff training. Executive Director will submit the Plan of Correction by POC due date, and submit completion log of staff training log to the Department.
Deadline recorded: Oct 8, 2025. A deadline is not proof that correction was completed.
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
87466 Observation of the Resident The see shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs.This requirement is not met as evidenced by: Based on records reviewed and interviews, no progress notes that was made to document R1s wound condition after 11/21/2023. This posed an immediate health and safety risk to persons in care.
Administrator stated to submit a plan of correction by the POC due date to develop a protocol on documentation for residents in care and supervision.
Deadline recorded: Feb 24, 2024. A deadline is not proof that correction was completed.
87465 Incidental Medical and Dental Care. (a) (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement is not met as evidenced by: Based on interviews, and records reviewed, the facility staff did not follow up with R1s PCP after the initial consultation of R1's wound treatment on 11/21/2022. This posed an immediate health and safety risk to residents in care.
Administrator stated to submit a plan of correction by POC due date to address wound care.
Deadline recorded: Feb 24, 2024. A deadline is not proof that correction was completed.
87211 Reporting Requirements. (a) Each licensee shall furnish to the licensing agency ...(1) A written report shall be submitted to the licensing agency...(D) Any incident which threatens the welfare, safety or health of any resident. This requirement is not met as evidenced by: Based on interviews, and records reviewed, of incident submitted to the department, a report was not filed with licensing addressing R1s unusual incident (injury/fall) in November 2023. This posed an potential health and safety risk to residents in care.
Administrator stated will submit a plan of correction (POC) on reporting requirements.
Deadline recorded: Mar 1, 2024. A deadline is not proof that correction was completed.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCalifornia Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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