SERENITAS CARE, LLC

677 SHAWNEE LANE, San Jose CA 95123

Facility 435202795 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Aug 11, 2026Licensed

Additional info
Licensee
SERENITAS CARE, LLC
Administrator
ZARRAGA, ANN MARIE
Contact
ZARRAGA, ANN MARIE
License first date
Aug 20, 2021
License effective date
Aug 20, 2021
District office
SAN JOSE RO · (408) 324-2112
Regional office
26
Clients served
935 - ELDERLY

Summary

The available records show 1 Type A and 3 Type B deficiencies for this facility.

Most recent inspection
Aug 11, 2026
Most recent deficiency
Aug 11, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 185 Santa Clara County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 7 reports for this facility: 7 inspections, 0 complaint investigations, and 0 licensing or administrative records.

Those records contain 1 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
7

More than the typical 5

2 in the last 12 months

Recorded deficiencies
4

More than the typical 3

2 in the last 12 months

Type A deficiencies
1

About the same as most this size

1 in the last 12 months

Type B deficiencies
3

More than the typical 2

1 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Health conditions and treatmentsType A
Official classification
Type A
Official code
87628(a)
Regulation authority
CCR

What the official deficiency says

87628 Diabetes (a)The licensee shall be permitted to accept or retain a resident who has diabetes if the resident is able to perform his/her own glucose testing ...or has it administered by an appropriately skilled professional. This requirement is not met as evidenced by: Based on record review & interviews R2 and R3 are not able to perform their own glucose testing due to developmental disability. S2 and S3 stated they administer sharp lancet glucose test to R2 and R3, which pose/s a immediate health, safety and personal right risk to persons in care.

Official plan of correction

ADM stated he/she shall submit a memorandum of understanding that staff will adhere the rules and regulations as stipulated on PIN 17-09-ASC in administering finger prick glucose testing by the POC due date of 08/12/2026.

Deadline recorded: Aug 12, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 12, 2026
Correction not verified in available records
View official report
Inspection
Health conditions and treatmentsType B
Official classification
Type B
Official code
87612(a)(5)
Regulation authority
CCR

What the official deficiency says

87612 Restricted Health Conditions (a) The licensee may provide care for residents who have any of the following restricted health conditions, or who require any of the following health services: (5)Diabetes as specified in Section 87628. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review and interviews on 08/04/2026, the licensee did not obtain a Department exception before staff provided restricted care to R3 and R1. Staff began daily glucose testing on 09/09/24 & restarted on 10/15/25. S2 & S3 stated they perform finger pricks and operate the monitor. Per PIN 17-09-ASC, staff device manipulation constitutes administration, not self-testing, which pose/s a potential health, safety and personal right risk to persons in care. THIS CITATION IS BEING AMENDED ON NEW LIC 809 D.

Official plan of correction

POC Due Date: 08/18/2026 Plan of Correction ADM stated he/she shall submit a complete Restricted Health Condition Exception packet for diabetes (Title 22 CCR § 87612(a)(5)) PA by 08/18/2026. The packets will include physician orders, specific high/low response protocols, and signed staff training logs proving monitor competency. Any restricted health tasks will not be initiated without prior Department approval. THIS SECTION IS BEING AMENDED DUE TO NEW INFORMATION SEE NEW LIC 809D

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(f)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements – General (f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician ... A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents... This requirement is not met as evidenced by: Deficient Practice Statement Based on records reviewed, the licensee did not comply with the section cited above. Staff S1's health screening doesn't have the identifying information for the physician who did the health screening. LPA requested to reviewed staff S2's health screening. ADM did not provide LPA with a copy of S2's health screening. ADM stated S2 would get an updated, by next week. This poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/05/2025 Plan of Correction ADM stated she would get a new health screening for Staff S1 and S2. ADM stated she would send LPA a copy of the updated health screenings to LPA by POC date, September 5, 2025.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Not classified in the sourceType B
Official classification
Type B
Official code
8741(c)(6)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements - General (c) All RCFE staff who assist residents with personal activities of daily living shall receive ... annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 (6) ...maintain documentation pertaining to staff training in the personnel records, as specified in Section 87412(c)(2). For on-the-job training, documentation ... This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited 2 of 2 staff record that was reviewed did not maintain documentation of annual training required on based on Health and Safety Code sections 1569.625 and 1569.69(6) which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/23/2024 Plan of Correction Administrator stated the training will be adminstered to staff and proof of trainingwill be submitted to LPA by the POC due date.

Plan of correction recorded
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology