Admission, assessment, and eviction
Cited in 2 reports, with 4 deficiencies in total.
FAMILY FEELS RESIDENTIAL CARE
781 TERRAZO DR, San Jose CA 95123
6 bedsLatest official report Jul 16, 2026Licensed
Additional info
- Telephone
- (408) 300-1757
- Licensee
- FAMILY FEELS LLC
- Administrator
- SHIH, YIWEN
- Contact
- SHIH, YIWEN
- License first date
- Jun 16, 2023
- License effective date
- Jun 16, 2023
- District office
- SAN JOSE RO · (408) 324-2112
- Regional office
- 26
- Clients served
- 935 - ELDERLY
Summary
The available records show 9 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Jul 16, 2026
- Most recent deficiency
- Apr 22, 2026
1 later report, on Jul 16, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 185 Santa Clara County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 16 reports for this facility: 11 inspections, 4 complaint investigations, and 1 licensing or administrative record.
Those records contain 9 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 11
- Recorded deficiencies
- 12
- Type A deficiencies
- 9
- Type B deficiencies
- 3
- Substantiated complaints
- 2
- Repeated topics
- 2
More than the typical 5
8 in the last 12 months
Well above the typical 3
9 in the last 12 months
Well above the typical 1
6 in the last 12 months
More than the typical 2
3 in the last 12 months
Most this size have none
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Background checks
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 22, 2026 · Control 26-AS-20251218135439
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87224(a)
- Regulation authority
- CCR
What the official deficiency says
87224 Eviction Procedures(a)...Thirty (30) days written notice to the resident is required...This requirement is not met as evidenced by: Based on interviews and record review, Licensee did not follow eviction procedure as stipulated on the admission agreement by not issuing a 30-day eviction notice to R1s and CM and provide CM & R1 time to relocate on 12/16/25, which pose/s an immediate health, safety and personal rights risks to persons in care.
Official plan of correction
DADM, stated that licensee will be notified that a plan of correction needs to be submitted to LPA within 24 hours (02/21/2026).
Deadline recorded: Feb 21, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 21, 2026
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87224(f)
- Regulation authority
- CCR
What the official deficiency says
87224(f) Eviction procedure (f) A written report of any eviction shall be sent to the licensing agency within five (5) days. This requirement is not met as evidenced by: Based on interview and record review, the Licensee did not submit a written report within 5 days to CCLD and R1s CM commencing on 12/17/25, which pose/s a potential health, safety and personal right risk to persons on care.
Official plan of correction
DADM stated that he/she will notify Licensee/administrator that a plan of correction is required to handle notification regarding eviction procedures by 03/02/2026.
Deadline recorded: Mar 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 2, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.50(a)(3)
- Regulation authority
- CCR
What the official deficiency says
1569.50 Denial, suspension or revocation of license; ...exclusion from licensee without right to petition for reinstatement (a)(3) Conduct that is inimical to the health, morals, welfare, or safety ... from the facility or the people of the State of California. This requirement was not met as evidenced by; Based on interviews conducted, and evidenced reviewed, staff S1 and S3 admitted to loaning money from R1. This action is a violation of resident R1’s personal rights. This poses an immediate threat to residents health, safety and personal rights.
Official plan of correction
ADM stated she will conduct a personal rights training with her staff. ADM stated she will send documentation of the training with the following information: who participated, who conducted the training, duration of the training, what materials were used. ADM stated she will send a letter of understanding regarding the regulation. ADM stated she will send the plan of corrections to LPA by POC date, October 29, 2025.
Deadline recorded: Oct 29, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 29, 2025
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology