Resident rights
Cited in 3 reports, with 4 deficiencies in total.
IVY PARK AT MILPITAS
80 CEDAR WAY, Milpitas CA 95035
225 bedsLatest official report Aug 19, 2026Licensed
Additional info
- Telephone
- (408) 770-9575
- Licensee
- WM MILPITAS MGR LP,GP OF MILPITAS PHASE I OPS LP
- Administrator
- MEGHIAN GEUL
- Contact
- MEGHIAN GEUL
- License first date
- Dec 29, 2020
- License effective date
- Dec 29, 2020
- District office
- SAN JOSE RO · (408) 324-2112
- Regional office
- 26
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 9 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Aug 19, 2026
- Most recent deficiency
- Jul 20, 2026
3 later reports, from Aug 6, 2026 through Aug 19, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 41 Santa Clara County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 53 reports for this facility: 28 inspections, 24 complaint investigations, and 1 licensing or administrative record.
Those records contain 9 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 28
- Recorded deficiencies
- 15
- Type A deficiencies
- 9
- Type B deficiencies
- 6
- Substantiated complaints
- 5
- Repeated topics
- 4
More than the typical 10
11 in the last 12 months
Well above the typical 4
3 in the last 12 months
Well above the typical 2
0 in the last 12 months
Well above the typical 1
3 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Admission, assessment, and eviction
Cited in 3 reports, with 3 deficiencies in total.
Incident reporting
Cited in 2 reports, with 2 deficiencies in total.
Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 4 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by; Based on interviews & records reviewed, the facility did not ensure safe, healthful and comfortable accommodations, by not providing access to hot water during the time period where the water heater was malfunctioning.
Official plan of correction
ADM stated the water heater are now working. ADM stated she will send a letter of understanding regarding the regulation. ADM stated she will send to LPA by POC date. (Cont) This poses an immediate health, safety and personal rights risk to residents in care.
Deadline recorded: May 31, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 31, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87507(f)
- Regulation authority
- CCR
What the official deficiency says
(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This requirement is not met as evidenced by: Based on interview, record review and observation the licensee did not comply with this section wherein the licensee did not provide R1's authorized representative with a written notice regarding the level of care increase prior to charging R1 the new care cost which poses an immediate health, safety and personal rights risk to persons in care.
Official plan of correction
Licensee will have a discussion with the home office and accountants regarding R1's ledger from March - May 2024 for possible credits back into R1's account. Licensee will provide an update to the Department regarding this concern. Licensee will submit an outline of their procedures regarding notification of level of care increase. Licensee will submit this POC to LPA Dolores via email by POC due date of 12/21/2024.
Deadline recorded: Dec 21, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 21, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a)(2) The licensee shall provide assistance ...In providing transportation the licensee shall do so directly or make arrangements for this service. This requirement is not met as evidenced by: Based on record review and interview, the facility did not provide transportation or make arrangements when facility did not have a driver for the facility van wherein residents were asked to re-schedule or cancel medical appointments which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee/Administrator stated to submit a written plan of action understanding regulation and ensure transportation is provided for medical and dental care by POC due date. Licensee/Administrator agreed and understood. At this time, the facility has hired a driver to drive the facility van and was present at the facilty during today's visit.
Deadline recorded: May 2, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 2, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 1 unsubstantiated · 0 unfounded · 5 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(D)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a)(1)(D) Any incident which threatens the welfare, safety, or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement is not met as evidenced by: Based on interviews and record reviewed, of incident reports submitted to the Department, a report was not filed with the licensing agency addressed R1's injury in June 2023, which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee/Executive Director stated to submit a written plan of action understanding regulation by POC due date. Licensee/Executive Director agreed and understood.
Deadline recorded: Mar 1, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 1, 2024
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a)...The reappraisals shall document changes in the resident's physical, medical, mental, and social condition. Significant changes shall include but not be limited to... This requirement is not met as evidenced by: Based on record review, R1 did not have a reappraisal after multiple physical altercations in June 2023 and August 2023 which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee/Executive Director stated to submit a plan of action understanding regulation by POC due date. Licensee/Executive Director agreed and understood.
Deadline recorded: Mar 1, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 1, 2024
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
87466 Observation of the Resident The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. This requirement is not met as evidenced by: Based on record review and interviews, R1's changes in physical, such as injuries sustained in resident to resident altercation, were not documented, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee/Executive Director stated to submit a written plan of action understanding regulation by POC due date. Licensee/Executive Director agreed and understood.
Deadline recorded: Mar 2, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 2, 2024
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement is not met as evidenced by: Based on interviews and record review, the facility staff did not follow up on R1's injuries and R1's responsible party transported R1 to the doctor's clinic 2 days after the incident, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee/Executive Director stated to submit a written plan of action understanding regulation by POC due date. Licensee/Executive Director agreed and understood.
Deadline recorded: Feb 24, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 24, 2024
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 (a)(4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based on interview and record review, Licensee did not ensure that resident R1 received care, supervision and services to meet R1's care needs, which poses/posed an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Licensee/Executive Director stated to submit a written plan of action understanding regulation and in-service training will ensure resident's rights are protected by POC due date. Licensee/Executive Director agreed and understood.
Deadline recorded: Feb 24, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 24, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights: (a)(2) Each resident shall be accorded safe, healthful and comfortable accommodatins, furnishings and equipment. This requirement was not met as evidenced by: On 10/8/2021, R1 who is demented left the facility through the front doors unassisted and was found by law enforcement unattended which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Executive Director submit a written plan on understanding regulations and schedule in-service and training to staff by POC date. Executive Director agreed and understood.
Deadline recorded: Aug 23, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 23, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology