Inspection
No deficiencies recorded in this report
ARBOR HOUSE
330 ARBOR DRIVE, South San Francisco CA 94080
4 bedsLatest official report Feb 27, 2026Licensed
Additional info
- Telephone
- (510) 825-2287
- Licensee
- GOLDEN STATE CONSULTING GROUP LLC
- Administrator
- ALPON, NILDA
- Contact
- ALPON, NILDA
- License first date
- Dec 16, 2021
- License effective date
- Dec 16, 2021
- District office
- SAN BRUNO RO · (650) 266-8800
- Regional office
- 14
- Clients served
- 935 - ELDERLY
Summary
The available records show 5 Type A and 5 Type B deficiencies for this facility.
- Most recent inspection
- Feb 27, 2026
- Most recent deficiency
- Sep 13, 2023
5 later reports, from Dec 12, 2023 through Feb 27, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 150 San Mateo County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 20 reports for this facility: 11 inspections, 5 complaint investigations, and 4 licensing or administrative records.
Those records contain 5 Type A and 5 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 11
- Recorded deficiencies
- 10
- Type A deficiencies
- 5
- Type B deficiencies
- 5
- Substantiated complaints
- 4
- Repeated topics
- 0
More than the typical 4
2 in the last 12 months
Well above the typical 4
0 in the last 12 months
More than the typical 1
0 in the last 12 months
More than the typical 2
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 9 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities - (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This regulation has not been met as evidenced by: According to interviews S1 discovered during a night time unannounced visit to the facility 3 staff persons, S2, S3, and S4 in the garage of the facility with alcohol, cups, and music playing.
Official plan of correction
Facility terminated S2, S3, and S4 shorty after the incident occurred. In-service training to be conducted regarding staff conduct policies and reporting of incidents among staff. A sign in sheet and materials are to be submitted to the Department to show the trainings took place.
Deadline recorded: Sep 14, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 14, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(d)(4)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements – General (d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: (4) Knowledge required to safely assist with prescribed medications which are self-administered. This requirement was not met as evidenced by caregiver did not ensure that the correct medication is given to the resident.
Official plan of correction
The licensee and/or administrator will review the regulation, develop a plan to ensure this incident does not happen again. The plan needs to include on how to make sure that correct medication is given to residents. In addition, the plan needs to include staff training. The administrator/licensee will provide a copy of such plan and a sign-in record of staff training to CCL by 7/7/2023.
Deadline recorded: Jul 7, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 7, 2023
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
Plan of operation: Each facility shall have and maintain a current, written definitive plan of operation... Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval… The plan and related materials shall contain the following…Statement of purposes and program goals…Administrative organization, Staffing plan, qualifications, and duties. Plan for training staff, as required by Section 87411(c). Violation of this regulation is evidenced by: Based on observations, LPA visited the facility on 9/8/2022 and 10/20/2022 and observed 2 staff members present during the AM shift. In addition, interviewed staff indicated there are normally 2 staff members present during the AM shift.
Official plan of correction
Facility Administrator/Licensee is constantly working on hiring staff members to meet program designed. Administrator will submit LPA a written plan on how facility can meet program designed
Deadline recorded: Oct 27, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 27, 2022
Correction not verified in available records
Inspection
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87355 Criminal Record Clearance: (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) Violation of this regulation is not met as evidence by: Based on records review, and information collected, it was indicated that Staff #1 (S1) is not fingerprint cleared to work at the facility which poses an immediate health and safety threat to residents in care.
Official plan of correction
Licensee/administrator shall ensure that all employees obtain criminal record clearance and clearance transfer PRIOR to employment or initial presence in the facility. Administrator/Licensee to submit proof of criminal record clearance to CCLD by 7/1/2022. Immediate civil penalty of $1,000 was issued today. $100 x 10 days = $1,000
Deadline recorded: Jul 1, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 1, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87203
- Regulation authority
- CCR
What the official deficiency says
87203 FIRE SAFETY: All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. Violation of this regulation is not met as evidenced by: Based on observations and information collected, the licensee did not comply with the section cited above, as the garage was being used by staff for sleeping, which poses an immediate health, safety, or personal rights risk to persons in care.
Official plan of correction
Facility will find alternative sleeping area for staff and notify and check with CCLD to ensure it meets CCR regulations.
Deadline recorded: Jun 17, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 17, 2022
Correction not verified in available records
Complaint
Allegations3 substantiated · 2 unsubstantiated · 0 unfounded · 3 cited
Administrator qualificationsType A
- Official classification
- Type A
- Official code
- 87405(a)
- Regulation authority
- CCR
What the official deficiency says
87405(a) Administrator Qualifications: ll facilities shall have a qualified and currently certified administrator… The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility as specified in this section… Violation of this regulation is evidence by interviewed staff indicating that the current administrator will mainly come to the facility to drop off groceries once every 2 weeks or come to the facility sporadically. In addition, LPA Charitra interviewed the administrator and it was acknowledged that he/she comes to the facility 3x a week for 2-4 hours. Nevertheless, administrator has failed to spend a sufficient number of hours in the facility to give adequate attention to the administration of the facility.
Official plan of correction
Administrator/Licensee shall take refreshment courses and proper training from approved vendors to demonstrate licensee's ability to maintain administrator certificate. Facility Administrator to submit acknowledgement of Title 22 regulation for Administrator Qualifications and Duties.
Deadline recorded: Mar 29, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 29, 2022
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. Violation of this regulation is not met as evidenced by: According to interviewed staff, it was indicated that there was a COVID positive staff (S1) assisting 3 COVID negative residents at the facility. Additionally, S1 exposed the three residents to an infectious disease, COVID-19, by providing care and supervision to residents in care. Nevertheless, the administrator admitted that she allowed S1 to assist the residents which poses a health and safety risk to the residents in care.
Official plan of correction
Administrator/Licensee to submit acknowledgement of Title 22, Regulations for CCR, Personal Rights of Residents in All Facilities 87468, Personal RIghts of Residents in All Facilities
Deadline recorded: Apr 4, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2022
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
Plan of operation: Each facility shall have and maintain a current, written definitive plan of operation... Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval… The plan and related materials shall contain the following…Statement of purposes and program goals…Administrative organization, Staffing plan, qualifications, and duties. Plan for training staff, as required by Section 87411(c). Violation of this regulation is not met by facility administrator and interviewed staff indicating that the program design requires a 1:1 care between caregivers and residents; however, there are only two staff members providing care and supervision to 3 residents. Additionally, the interviewed staff indicated that the facility has not been meeting the 1:1 care noted in the program design due to the insufficient number of staff at the facility. Nevertheless, the licensee failed to follow the program design and find an alternative solution to meet the program design.
Official plan of correction
Licensee/Administrator to follow the program design or find a solution to meet the program design.
Deadline recorded: Apr 4, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 4, 2022
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation: The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. Violation of this regulation is evidence by LPA’s observations noted in LIC9099 and the interviews indicating that the facility faucet in the men’s bathroom was broken and that the toilet in the resident bathroom required multiple flushes if there is a lot of toilet paper or bowel in the toilet.
Official plan of correction
Licensee/administrator to fix the bathroom faucet and toilet in the bathroom and provide LPA with a photo indicating that both have been fixed.
Deadline recorded: Mar 22, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 22, 2022
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Accommodation and Services: Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply… Resident bedrooms shall be provided which meet, at a minimum, the following requirements… No room commonly used for other purposes shall be used as a sleeping room for any resident. This includes any hall, stairway, unfinished attic, garage storage area, shed or similar detached building… Violation of this regulation is evidence by all staff interviewed acknowledged that S1 sleeps in the garage.
Official plan of correction
Administrator/Licensee to provide LPA acknowledgment of Title 22 Regulations for Personal Accommodation. Administrator/Licensee to submit a new facility floor plan to request for a new fire clearance.
Deadline recorded: Mar 22, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 22, 2022
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology