Inspection
No deficiencies recorded in this report
ACCESS CARE CENTER
2511 CATALPA WAY, San Bruno CA 94066
6 bedsLatest official report Jun 3, 2026Licensed
Additional info
- Telephone
- (650) 952-5228
- Licensee
- HIPOLITO, CRISTINA B.
- Administrator
- HIPOLITO, CRISTINA/MARLYN
- Contact
- HIPOLITO, CRISTINA/MARLYN
- License first date
- Jun 27, 2006
- License effective date
- Jun 27, 2006
- District office
- SAN BRUNO RO · (650) 266-8800
- Regional office
- 14
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 6 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Jun 3, 2026
- Most recent deficiency
- Jun 13, 2024
2 later reports, from Jun 4, 2025 through Jun 3, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 150 San Mateo County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 4 reports for this facility: 4 inspections, 0 complaint investigations, and 0 licensing or administrative records.
Those records contain 6 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 8
- Type A deficiencies
- 6
- Type B deficiencies
- 2
- Substantiated complaints
- 0
- Repeated topics
- 0
About the same as most this size
1 in the last 12 months
More than the typical 4
0 in the last 12 months
Well above the typical 1
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)
- Regulation authority
- CCR
What the official deficiency says
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed 2 residents who are bedridden according to the physician's order are residing in a non-ambulatory room which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 06/14/2024 Plan of Correction The administrator/licensee will develop a plan to ensure compliance and will provide a copy of the plan to CCL by 6/14/2024.
Plan of correction recorded
Correction not verified in available records
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 1569.695(c)
- Regulation authority
- HSC
What the official deficiency says
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the administrator was not able to provide proof that emergency drills were completed accordingly which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 06/14/2024 Plan of Correction The administrator/licensee will develop a plan to ensure compliance and will provide a copy of the plan to CCL by 6/14/2024.
Plan of correction recorded
Correction not verified in available records
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that the resident restroom faucets were delivering hot water that was measured at 124.1 and 125.2 degrees above the allowed range of 105-120 degrees which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/20/2023 Plan of Correction The facility representative stated that the hot water heater will be turned down immediately and have the hot water measured on a daily basis for a period of 7-days. A statement of correction, along with the week long hot water readings, will be completed and submitted into CCL by the due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(e)(4)
- Regulation authority
- CCR
What the official deficiency says
(e) Water supplies and plumbing fixtures shall be maintained as follows: (4) Grab bars shall be maintained for each toilet, bathtub and shower used by residents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in [1] out of [3] resident shower/bath areas did not have grab bars installed which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/20/2023 Plan of Correction The facility representative stated that the resident restroom and shower area will be equipped with grab bars prior to resident use. A statement of correction, along with receipts of the grab bar installation and pictures, will be completed and submitted into CCL by the due date.
Plan of correction recorded
Correction not verified in available records
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(4)
- Regulation authority
- CCR
What the official deficiency says
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (4) Request and be approved for a transfer of a criminal record exemption, as specified in Section 87356(r), unless, upon request for a transfer, the Department permits the individual to be employed, reside or be present at the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [1] out of [4] facility staff file reviewed did not have proper fingerprint transfer to this facility number which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/20/2023 Plan of Correction The facility representative stated that all facility staff files will be reviewed to make sure that they are properly fingerprint cleared and associated to this facility. A statement of correction, along with proof of the fingerprint transfer/association to this facility, will be completed and submitted into CCL by the due date.
Plan of correction recorded
Correction not verified in available records
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(5)(A)
- Regulation authority
- CCR
What the official deficiency says
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs. (A) When any medical assessment, appraisal, or observation indicates that the resident's dementia care needs have changed, corresponding changes shall be made in the care and supervision provided to that resident. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [1] out of [5] facility resident files did not have an updated annual medical assessment completed to address any new dementia care needs which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/26/2023 Plan of Correction The facility representative stated that all facility resident files will be reviewed to make sure that they are properly updated if diagnosed with dementia. A statement of correction, along with proof of the updated medical assessment, will be completed and submitted into CCL by the due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(c)
- Regulation authority
- CCR
What the official deficiency says
(c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that several windows were either missing window screens or several had rips, tears, and holes in them which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/26/2023 Plan of Correction The facility representative stated that all window screens will be reviewed and any that are missing or have holes, rips, and tears in them will be repaired/replaced in order to be maintained in good repair at all times. A statement of correction, along with a receipt of the repair/replacement of the window screens with pictures, will be completed and submitted into CCL by the due date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(c)
- Regulation authority
- CCR
What the official deficiency says
(c) Admission agreements shall be signed and dated, acknowledging the contents of the document, by the resident or the resident's representative, if any, and the licensee or the licensee's designated representative no later than seven days following admission. Attachments to the agreement may be utilized as long as they are also signed and dated as prescribed above. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that several admission agreements were incomplete missing required signatures from the residents and their responsible parties which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 11/26/2023 Plan of Correction The facility representative stated that all resident files will be reviewed and all admission agreements will be updated to contain all required signatures from the residents and their responsible parties. A statement of correction, along with copies of the updated Admission Agreements, will be completed and submitted into CCL by the due date.
Plan of correction recorded
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology