Dementia care
Cited in 2 reports, with 2 deficiencies in total.
BRITANNIA PLACE
1515 MADDUX DRIVE, Redwood City CA 94061
6 bedsLatest official report Feb 4, 2026Licensed
Additional info
- Telephone
- (650) 369-8383
- Licensee
- WILLIAMS, DELPHINE ELLEN
- Administrator
- DELPHINE WILLIAMS
- Contact
- DELPHINE WILLIAMS
- License first date
- Feb 5, 2003
- License effective date
- Feb 5, 2003
- District office
- SAN BRUNO RO · (650) 266-8800
- Regional office
- 14
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A deficiencies for this facility.
- Most recent inspection
- Feb 4, 2026
- Most recent deficiency
- Dec 11, 2024
5 later reports, from Feb 7, 2025 through Feb 4, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 150 San Mateo County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 10 reports for this facility: 9 inspections, 0 complaint investigations, and 1 licensing or administrative record.
Those records contain 3 Type A and 0 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 3
- Type A deficiencies
- 3
- Type B deficiencies
- 0
- Substantiated complaints
- 0
- Repeated topics
- 1
More than the typical 4
1 in the last 12 months
Fewer than the typical 4
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(c)(4)
- Regulation authority
- CCR
What the official deficiency says
CCR87705(c)(4) Care of Persons with Dementia: (4) There is an adequate number of direct care staff to support each resident’s physical... This requirement was not met as evidenced by: Based on record review, facility did not have adequate personnel to work at the time of the elopement incident. S1 was taking care of 5 residents at time of incident. This is an immediate health, safety, or personal rights risk to persons in care.
Official plan of correction
Licensee shall develop a plan of operation in writing describing how facility shall ensure that personnel will be adequate in numbers at all times. Licensee stated they will have staff notice the Licensee and Administrator that the staff member is going on break to ensure that the residents are taken care of adequately.
Deadline recorded: Dec 12, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2024
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services: (f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement is not met as evidenced by: Based on interviews, Licensee did not provide care and supervision to a resident diagnosed with Dementia who eloped. Staff were aware resident had eloped from the facility as S1 was providing care to a resident and supervising five residents when R1 eloped from the facility but could not leave persons in care unassisted.
Official plan of correction
Licensee shall develop a plan in writing detailing additional staff training that will take place to ensure that care and supervision will be provided to every resident in care. Licensee will continue to conduct appraisals and needs and services plans. Licensee will also adhere to the updated LIC 500.
Deadline recorded: Dec 12, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2024
Correction not verified in available records
Inspection
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(b)(2)
- Regulation authority
- CCR
What the official deficiency says
(b) In addition to the requirements as specified in Section 87208, Plan of Operation, the plan of operation shall address the needs of residents with dementia, including: (1)Procedures for notifying the resident’s physician, family members and responsible persons who have requested notification, and conservator, if any, when a resident’s behavior or condition changes. (2) Safety measures to address behaviors such as wandering, aggressive behavior and ingestion of toxic materials. This requirement is not met as evidenced by incident report, interviews with staff and review of R1’s records, which showed that the resident was able to wander away from the facility without staff supervision. This is an immediate health/safety risk to persons in care.
Official plan of correction
Administrator/Licensee to submit proof of correction and a written plan outlining how this violation will be avoided in the future to licensing office by due date.
Deadline recorded: Sep 28, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 28, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology