MILLBRAE ASSISTED LIVING HOME

1001 HEMLOCK AVE, Millbrae CA 94030

Facility 415601112 · RESIDENTIAL CARE ELDERLY (740)

48 bedsLatest official report Dec 11, 2025Licensed

Additional info
Licensee
MILLBRAE ASSISTED LIVING HOME LLC
Administrator
PO, GINGER
Contact
PO, GINGER
License first date
Dec 21, 2021
License effective date
Dec 21, 2021
District office
SAN BRUNO RO · (650) 266-8800
Regional office
14
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 1 Type A and 3 Type B deficiencies for this facility.

Most recent inspection
Dec 11, 2025
Most recent deficiency
Dec 11, 2025

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 15 San Mateo County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 10 reports for this facility: 5 inspections, 3 complaint investigations, and 2 licensing or administrative records.

Those records contain 1 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
5

Fewer than the typical 6

2 in the last 12 months

Recorded deficiencies
4

About the same as most this size

3 in the last 12 months

Type A deficiencies
1

About the same as most this size

0 in the last 12 months

Type B deficiencies
3

More than the typical 1

3 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(c)(1)
Regulation authority
CCR

What the official deficiency says

PERSONNEL REQUIREMENTS- GENL Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met, as first aid training cannot be verified for 4 out of 6 staff files reviewed. Licensee failed to ensure that care staff maintain valid first aid training, which poses a potential health or safety risk to clients in care. No current first aid training for staff #2, #4, #5, #6.

Official plan of correction

Proof of current first aid training for S2, S4, S5, S6 will be sent to CCLD BY DUE DATE.

Deadline recorded: Dec 26, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 26, 2025
Correction not verified in available records
View official report
Inspection
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(a)
Regulation authority
CCR

What the official deficiency says

(a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated, in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. For the purposes of this section, the updated pre-admission appraisal shall be referred to as the reappraisal. This requirement is not met as evidenced by: Deficient Practice Statement Based on client records review, the licensee did not comply with the section cited above in 5 out of 7 files reviewed, which poses a potential health, safety or personal rights risk to persons in care. - Appraisals for clients #1, #2, #3, #6, #7 are dated more than 12 months ago.

Official plan of correction

POC Due Date: 12/17/2025 Plan of Correction Signed appraisals will be completed for 5 clients, and copies will be sent to CCLD BY DUE DATE

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(h)
Regulation authority
CCR

What the official deficiency says

(h) The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every twelve months, either in person or by video appointment. This requirement is not met as evidenced by: Deficient Practice Statement Based on records review, the licensee did not comply with the section cited above in 4 out of 7 client records reviewed, which pose a potential health, safety or personal rights risk to persons in care. - Medical assessments are dated over 12 months ago for clients #2, #3, #6, #7.

Official plan of correction

POC Due Date: 12/17/2025 Plan of Correction Medical assessments for 4 clients will be completed and copies sent to CCLD BY DUE DATE. If resident(s) refuse to be medically evaluated, documentation of such will be submitted, as well.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Incident reportingType A
Official classification
Type A
Official code
87211(b)
Regulation authority
CCR

What the official deficiency says

REPORTING REQUIREMENTS Any suspected physical abuse that results in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, & the local law enforcement agency within 2 hours as required by WIC Section 15630(b)(1). This requirement was not met as the facility did not report the suspected sexual to the Department, based on interviews and documentation reviewed.. This poses an immediate health and safety risk to residents in care.

Official plan of correction

Plan of correction to be submitted to CCLD in writing indicating that all incidents regarding sexual abuse will be reported to the Department within 2 hours regardless if the allegation is under investigation by the facility or other agencies.

Deadline recorded: Aug 27, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 27, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology