Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
TROUSDALE, THE
1600 TROUSDALE DR, Burlingame CA 94010
140 bedsLatest official report Jun 30, 2026Licensed
Additional info
- Telephone
- (650) 443-3700
- Licensee
- PENINSULA HEALTH CARE DIST FIN; ESKATON PROPERTIES
- Administrator
- SALVADOR GOMEZ-OROZCO
- Contact
- SALVADOR GOMEZ-OROZCO
- License first date
- Dec 21, 2018
- License effective date
- Dec 21, 2018
- District office
- SAN BRUNO RO · (650) 266-8800
- Regional office
- 14
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 10 Type A and 1 Type B deficiencies for this facility.
- Most recent inspection
- Jun 30, 2026
- Most recent deficiency
- Jan 14, 2025
3 later reports, from May 14, 2025 through Jun 30, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 28 San Mateo County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 14 reports for this facility: 9 inspections, 5 complaint investigations, and 0 licensing or administrative records.
Those records contain 10 Type A and 1 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 11
- Type A deficiencies
- 10
- Type B deficiencies
- 1
- Substantiated complaints
- 3
- Repeated topics
- 2
More than the typical 6
2 in the last 12 months
Well above the typical 4
0 in the last 12 months
Well above the typical 1
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care..(a) A plan for incidental medical and dental care shall be developed by each facility... (4)The licensee shall assist residents with self administered medications as needed. The requirement is not met as evidenced by based on interview, record review and observation, the facility did not assist R1 and R2's medication which poses an immediate health and safety risks to residents in care.
Official plan of correction
The administrator/licensee will develop a plan to ensure facility staff assists residents with their self-administration of medication(s) unless there is a physician's order indicating otherwise. The plan shall include staff training. The administrator will provide a copy of the plan to CCL by 1/15/2025.
Deadline recorded: Jan 15, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 15, 2025
Correction not verified in available records
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation..(a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not me as evidenced by: Based on observation, interview, and record review, the facility did not ensure R1's shower mat was placed on the floor following R1's fall as specifically requested by R1's responsible party for fall prevent which poses an immediate health and safety risk to residents in care.
Official plan of correction
The administrator/licensee will develop a plan to ensure facility staff is assisting independent residents with placing the non-skid shower mats on the floor to ensure safety. The plan shall include staff education. The administrator will provide a copy of the plan to CCL by 1/15/2025.
Deadline recorded: Jan 15, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 15, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Medication handling and storageType A
- Official classification
- Type A
- Official code
- 87465(h)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care..(h) The following requirements shall apply to medications which are centrally stored:..2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees... This requirement is not met as evidenced by based on interviews and record review, R1's medication shall be centrally stored and inaccessible to R1, however, R1 found medication in his/her room which posed an immediate health and safety risks to residents in care.
Official plan of correction
The administrator/licensee will develop a plan to ensure centrally stored medication is inaccessible to residents, and the plan shall include staff education. The administrator will submit a copy of the plan to CCL by 6/20/2024.
Deadline recorded: Jun 20, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2024
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services..(f) Basic services shall at a minimum include: (1) Care and supervision.. this requirement is not met as evidenced by based on interviews and record review, there was no facility staff present providing supervision to ensure consent was obtained prior to R1 receiving 2nd doses of Flu and COVID-19 vaccines which posed an immediate health and safety risks resident in care.
Official plan of correction
The administrator/licensee will develop a plan to prevent this from happening again and the plan shall include staff training. The administrator/licensee will provide a copy of the plan to CCL by 6/20/2024.
Deadline recorded: Jun 20, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 2 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1Personal Rights of Residents in All Facilities..(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations,.. This requirement is not met as evidenced by facility did not follow R1's physician's order upon admission as indicated on the LIC602 " no use of Alcohol " and served R1 alcohol until a 2nd physician's order of no alcohol was obtained which posed an immediately health risk to resident in care.
Official plan of correction
The administrator/licensee will develop a plan to ensure facility is following the physician's order for all residents and the plan shall include staff in-services. The administrator/licensee will provide a copy of the plan and estimated time of in-service completion to CCL by 12/28/2023.
Deadline recorded: Dec 28, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 28, 2023
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology