Inspection
No deficiencies recorded in this report
SILVERADO SENIOR LIVING - BELMONT HILLS
1301 RALSTON AVE, Belmont CA 94002
112 bedsLatest official report Mar 24, 2026Licensed
Additional info
- Telephone
- (650) 654-9700
- Licensee
- SUBTENANT 1301 RALSTON AVE; SILVERADO SR LVG MGT
- Administrator
- ROBERT SNEE
- Contact
- ROBERT SNEE
- License first date
- Jan 10, 2013
- License effective date
- Jan 10, 2013
- District office
- SAN BRUNO RO · (650) 266-8800
- Regional office
- 14
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 5 Type A and 9 Type B deficiencies for this facility.
- Most recent inspection
- Mar 24, 2026
- Most recent deficiency
- Feb 25, 2025
11 later reports, from May 27, 2025 through Mar 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 28 San Mateo County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 42 reports for this facility: 36 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 5 Type A and 9 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 36
- Recorded deficiencies
- 14
- Type A deficiencies
- 5
- Type B deficiencies
- 9
- Substantiated complaints
- 3
- Repeated topics
- 0
More than the typical 6
6 in the last 12 months
Well above the typical 4
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Well above the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care - (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care. This requirement is not met as evidenced by: Licensee failed to seek timely medical attention after R1 had a fall and complained of pain. Based on interviews and records reviewed, R1 had a fall at 11am and R1 was not sent out to the hospital till about 5:30pm. Based on interview conducted with S2, S2 admitted that 911 should have been called immediately after R1 had a fall and complained of pain, however indicated because resident was not in severe pain, S2 did not call 911. Nevertheless, R1 complained to 3 staff members of pain and observed by staff of having pain and the facility did not seek medical attention for R1 which poses an immediate health risks to residents in care and resulted into a left hip fracture.
Official plan of correction
Licensee/administrator shall submit a plan in writing addressing how to seek timely medical attention. Civil penalty in the amount of $500.00 is being assessed today as the facility failed to seek timely medical treatment for Resident 1 (R1) after an incident that occurred on 12/23/24 which resulted in a fractured left hip.
Deadline recorded: Feb 26, 2025. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Feb 26, 2025
Deficiency Dismissed Type A 02/26/2025 Section Cited CCR 87465(a)
Plan of correction recorded
Correction deadline recordedDeadline Feb 26, 2025
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(g)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care: (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2)... This regulation is not met as evidenced by: Licensee failed to seek timely medical attention after R1 fell and immediately complained of pain. Staff interviewed admitted that R1 needed to go to the hospital but chose to wait stating R1 was not in enough pain. R1 had a severe injury and could not move their leg. Staff left R1 to endure pain for hours from approximately 11am to 5:30pm without seeking emergency medical services which poses an immediate health and safety risk to residents in care.
Official plan of correction
Licensee completed an in-service training on 12/30/24 with nurses in relation to responding to change of condition and when to call 911. Deficiency cleared.
Deadline recorded: Jan 6, 2026. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Feb 25, 2025
Correction deadline recordedDeadline Jan 6, 2026
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. Violation of this regulation is not met as evidenced by: Based on interviews conducted and documents reviewed, the facility failed to provide orientation/training to the private on-on-one agency staff member assigned to R1 which resulted to R1 being left unattended. Nevertheless, due to R1 being left unattended, R1 was observed in the room with R2 touching his/her breasts.
Official plan of correction
Licensee/Administrator to create a checklist and/or documented training for all one-on-one agency caregivers. Checklist/training to include; protocols when taking breaks and lunches.
Deadline recorded: Dec 20, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(b)
- Regulation authority
- CCR
What the official deficiency says
87211: Reporting Requirements: (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below…(b) “Any suspected physical abuse that results in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, and the local law enforcement agency within two (2) hours as required by Welfare and Institutions Code Section 15630(b)(1)”. Violation of this regulation is evidenced by: The facility failed to provide the LIC624 and SOC341 to the Department within regulatory timeframes for the incident of alleged abuse that occurred on February 13, 2022.
Official plan of correction
On 5/4/22, facility submitted acknowledgement of Title 22 regulations for reporting requirements 87211. POC was cleared on 5/6/22 by LPA
Deadline recorded: Mar 24, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn May 6, 2022
Correction deadline recordedDeadline Mar 24, 2023
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment Violation of this regulation is not met as evidenced by: Based on the interviews conducted and the file reviewed, R1 has a history of aggressive and inappropirate behaviors towards other residents in care. Furthermore, due to R1's inappropriate behaviors, the facility environment is not comfortable for other residents in care.
Official plan of correction
In-service training with staff members in relation to reporting inappropriate behaviors. Facility will communicate with resident's physician regarding the behaviors being displayed
Deadline recorded: Oct 18, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 18, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464(f)(1) Basic Services(f)- Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). Violation of this regulation is not met as evidenced by: Based on the file reviewed and interviews conducted, R1 has a diagnosis of dementia. In addition, staff were aware of R1's prior history of unusual behavior that occurred on 5/26/22 but failed to ensure another unusual incident involving R1 will occur.
Official plan of correction
Facility will continue to consult responsible party and physicians regarding medication adjustment and changes in condition. Facility assigned R1 a private caregiver. Facility contacted physician for medication adjustment. A full work up will be conducted by R1's phsycian on 7/20/22.
Deadline recorded: Jul 26, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 26, 2022
Correction not verified in available records
Inspection
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464(f)(1) Basic Services(f)- Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). Violation of this regulation is not met as evidenced by: Based on interviews conducted and file reviewed, although R1 is a newly admitted resident, R1 has a history of elopement from his/her previous facility by climbing a wall. In addition, file reviewed indicated R1 has a diagnosis of Alzheimer's dementia and is unable to leave the facility unassisted.
Official plan of correction
Facility will conduct a drill regarding elopmenet. The facility will conduct in-service training regarding the importance of resident history and using it to implement a proper care plan
Deadline recorded: Jul 25, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 25, 2022
Correction not verified in available records
Inspection
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464(f)(1) Basic Services(f)- Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). Violation of this regulation is not met as evidenced by: Based on the file reviewed and interview conducted, the facility did not ensure basic services were being met, due to lack of supervision, R1 possibly eating cat food. In addition, there were no witenesses during the time of the incident so facility is unaware if R1 ate cat food which poses a potential health, safety and personal rights risk to residents.
Official plan of correction
The Executive Director and/or designee will provide caregiver training regarding supervision to prevent this from happening again and will submit a copy of the lesson plan and the sign-in sheet to CCL by 7/12/22.
Deadline recorded: Jul 12, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 12, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements: (a) acility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs... Violation of this regulation is not met as evidence by: Based on staff interviews and file reviewed, it was indicated that Resident (R1) has dementia and is unable to leave the facility unassisted. In addition, it was indicated that there was no staff member who observed R1 leave the facility until R1 was observed walking toward the main office. Nevertheless, there wa no staff member present to supervise the resident. This poses a potentional health and safety risk to residents in care.
Official plan of correction
Facility will have all staff members enter and exit from the main office. Staff will also be reminded to ensure gates are latched all the way if they go through the gates.
Deadline recorded: May 31, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 31, 2022
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include ... services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on the documentation collected and interviews conducted, the facility failed to isolate COVID positive residents in the designated isolation unit at the facility. In addition interviewed staff indicated that because residents have dementia, it was difficult to isolate residents in their rooms but staff did try to ensure the positive residents were not in close proximity to the negative residents. This poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Administrator or designated staff to conduct an in-staff training in relation to COVID-19 protocols. Facility to submit an updated LIC808 Mitigation Plan for CCLD's approval IF facility has changed their covid mitigation plan.
Deadline recorded: May 12, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 12, 2022
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 1 unfounded · 1 cited
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(2)
- Regulation authority
- CCR
What the official deficiency says
Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) Violation of this regulation is not met as evidence by: Based on record review and information collected, it was indicated that although the private caregiver was fingerprint cleared, the facility failed to associate the caregiver to the facility. In addition, the facility was unaware they had to associate staff who were hired privately.
Official plan of correction
Private caregiver no longer works at the facility. Facility will start associating all staff members moving foward, including privately hired caregivers and agency caregivers. Immediate civil penalty of $1,000 was issued today. $100 x 10 days = $1,000
Deadline recorded: Apr 30, 2022. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Apr 30, 2022
Deficiency Dismissed Type A 04/30/2022 Section Cited CCR 87355(e)(2)
Plan of correction recorded
Correction deadline recordedDeadline Apr 30, 2022
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements: (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below… Violation of this regulation is not met as evidenced by: Facility failed to report an incident that occurred on February 13, 2022 as required to Licensing. In addition, facility failed to submit a written report within 7 days of the occurrence date of the incident.
Official plan of correction
Facility administrator to submit acknowledgement ot Title 22 Regulations for 87211(a), Reporting Requiements.
Deadline recorded: May 6, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 6, 2022
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(b)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements: (b) Any suspected physical abuse that results in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, and the local law enforcement agency within two (2) hours as required by Welfare and Institutions Code Section 15630(b)(1). Violation of this regulation is not met as evidence by: Facility failed to report an incident of alledged abuse that occurred on February 13, 2022 as required to Licensing. This poses a potential health and safety risk for residents in care.
Official plan of correction
Facility administrator to submit acknowledgement ot Title 22 Regulations for 87211(b), Reporting Requiements.
Deadline recorded: May 6, 2022. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn May 6, 2022
Deficiency Dismissed Type B 05/06/2022 Section Cited CCR 87211(b)
Plan of correction recorded
Correction deadline recordedDeadline May 6, 2022
Correction not verified in available records
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements: Facility personnel shall at all times be sufficient in numbers... to provide the services necessary to meet resident needs...Sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608.... The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. Violation of this regulation is evidence by staff interviews indicating that R1 and R2, both with dementia, were alone in the library without a staff member present to supervise the residents. Staff were aware of R1’s aggressive behaviors due to 2 prior altercations involving R1; November 10, 2021 and January 18, 2022 but failed to provide additional supervision. Although it was acknowledged by the facility that R1 demonstrates violent and aggressive behaviors, and the goal will be to ensure R1 does not cause injury to self or others, the facility failed to provide an appropriate intervention to identify R1’s needs in order to avoid similar behavioral and physical situations moving forward.
Official plan of correction
Facility will enhance monitoring and supervision with R1. Facility will address aggressive behaviors with R1's responsible party. Facility will
Deadline recorded: Mar 3, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 3, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology