CARING HEARTS ELDER CARE

2078 ASHLEY LANE, Tracy CA 95377

Facility 392701647 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jul 24, 2026Licensed

Additional info
Licensee
CARING HEARTS ELDER CARE LLC.
Administrator
MATIN, GOLALAI
Contact
MATIN, GOLALAI
License first date
Jul 1, 2025
License effective date
Jul 1, 2025
District office
SACRAMENTO SOUTH ASC · (916) 263-4700
Regional office
27
Clients served
983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE

Summary

The available records show 11 Type A and 3 Type B deficiencies for this facility.

Most recent inspection
Jul 24, 2026
Most recent deficiency
Jul 10, 2026

1 later report, on Jul 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 96 San Joaquin County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 5 reports for this facility: 3 inspections, 0 complaint investigations, and 2 licensing or administrative records.

Those records contain 11 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
3

Fewer than the typical 5

3 in the last 12 months

Recorded deficiencies
14

Well above the typical 2

14 in the last 12 months

Type A deficiencies
11

Well above the typical 1

11 in the last 12 months

Type B deficiencies
3

Most this size have none

3 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that the hot water measured in the facility resident bathroom was registered at 125.2 degrees which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that the hot water heater will be turned down and the hot water will be measured for the next 72 hours. A statement of correction, along with proof of captured hot water temperature readings, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
1569.618(c)(3)
Regulation authority
HSC

What the official deficiency says

(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [2] out of [2] facility staff files did not have updated proof of completed first aid training which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that all facility staff providing care and supervision to the residents will be scheduled to undergo and complete first aid training. A statement of correction, along with proof of updated and completed first aid training, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in that there was only (1) other facility staff person on file to assist in maintaining adequate care and supervision to the residents in care for 24 hours/7 days a week which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that this facility will seek to hire and employ additional staff persons to cover all (3) shifts in order to provide adequate care and supervision to the residents at all times. A statement of correction, along with updated LIC 500, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(f)
Regulation authority
CCR

What the official deficiency says

(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents. A signed statement shall be obtained from each volunteer affirming that he/she is in good health.Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [2] out of [2] facility staff files did not have documented proof of good health and cleared for TB which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that all facility personnel will be scheduled with their licensed medical professional to obtain proper TB clearance with good health. A statement of correction, along with proof of cleared TB and good health standing, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87412(a)(13)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (13) For employees that are required to be fingerprinted pursuant to Section 87355, Criminal Record Clearance: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [2] out of [4] facility staff persons were not properly fingerprint cleared and associated to this facility which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that all facility staff persons will be fingerprint cleared and properly associated to this facility prior to being present or employed at this facility at all times. A statement of correction, along with proof of updated fingerprint clearance and proper association, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(d)
Regulation authority
CCR

What the official deficiency says

(d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that the facility staff person did not have documented proof of initial/annual training which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that all facility staff will receive and obtain the required hours for initial/ongoing training and have it available for review at all times. A statement of correction, along with proof of updated initial/annual training, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType A
Official classification
Type A
Official code
87555(b)(26)
Regulation authority
CCR

What the official deficiency says

(26) Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that there was not a adequate supply of 2-day perishable and 7-day nonperishable food quantities on hand at all times which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that additional food items will be purchased to satisfy the requirement to have, on hand at all times, 2-day perishable and 7-day nonperishable food quantities. A statement of correction, along with proof of additional food items purchased, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(5)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in that there weren't any medication records for the facility residents available for review at this time. It was observed that resident medications were pre poured and housed in week long dispensing pill boxes which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that all resident medications will be originally stored in their bottles and packages and only punched out when dispensing to the residents at the designated times of the day. A statement of correction, along with proof of updated procedures will be trained unto the staff for no less than (1) hour in duration, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(c)(2)
Regulation authority
CCR

What the official deficiency says

(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication, but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that the Medication Administration Record was not properly filled out and maintained to reflect that medications were properly handled, dispensed, and documented which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/31/2026 Plan of Correction The facility designated staff person stated that all facility staff will be trained and certified to be able to handle, dispense, and document the medications as ordered by the attending physicians for the facility residents. A statement of correction, along with updated proof of medication training, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType A
Official classification
Type A
Official code
87458(a)
Regulation authority
CCR

What the official deficiency says

(a) Prior to a person's acceptance as a resident, the licensee shall obtain documentation of a medical assessment, signed by a licensed medical professional acting within the scope of their practice and made within the last year, to be kept in the resident's record. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [2] out of [6] facility resident files did not have complete and updated medical assessments which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that an audit of all facility resident records will be conducted to make sure that they are complete and contain all of the required forms and documents at all times, especially an updated medical assessment to address all of the residents' care and supervisory needs. A statement of correction, along with copies of the updated medical assessments, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType A
Official classification
Type A
Official code
87458(c)(1)(A)
Regulation authority
CCR

What the official deficiency says

(c) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the licensed medical professional's diagnosis or diagnoses and results of an examination for all of the following: (A) Communicable tuberculosis. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [1] out of [6] facility resident files did not have complete and updated medical assessments which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/25/2026 Plan of Correction The facility designated staff person stated that an audit of all facility resident records will be conducted to make sure that they are complete and contain all of the required forms and documents at all times, especially an updated medical assessment to address proper TB clearance. A statement of correction, along with copies of the updated medical assessments, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(c)
Regulation authority
CCR

What the official deficiency says

(c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that there were several window screens that were ripped, torn, or had holes in them as well as a broken window located where the medication cabinet was located which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/31/2026 Plan of Correction The facility designated staff person stated that all window screens will be repaired/replaced to make sure that they do not have any tears, rips, or holes in them. In addition, the window where the medication cabinet is located will be replaced. A statement of correction, along with copies of receipts for services rendered in repairing/replacing the window screens and replacement of the window, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(a)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that facility personnel who were present and working at this facility did not have a complete and updated file made available for review upon request by this LPA which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/31/2026 Plan of Correction The facility designated staff person stated that all facility personnel files will be reviewed and updated to contain all required forms and documents. A statement of correction, along with copies of the updated facility personnel files, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in [3] out of [6] facility resident files were not complete missing required forms and documents which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/31/2026 Plan of Correction The facility designated staff person stated that all facility resident files will be reviewed and updated to contain all required forms and documents. A statement of correction, along with copies of the updated facility personnel files, will be completed and submitted into CCL by the due date for review by this LPA.

Plan of correction recorded
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology