Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
3318 BROOKSIDE ROAD, Stockton CA 95219
81 bedsLatest official report Apr 24, 2026Licensed/Pending Increase
The available records show 8 Type A and 9 Type B deficiencies for this facility.
2 later reports, from Apr 13, 2026 through Apr 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 22 San Joaquin County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 33 reports for this facility: 23 inspections, 10 complaint investigations, and 0 licensing or administrative records.
Those records contain 8 Type A and 9 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 11
1 in the last 12 months
Well above the typical 8
1 in the last 12 months
More than the typical 4
0 in the last 12 months
Well above the typical 4
1 in the last 12 months
Well above the typical 1
1 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by R1 not granted permission for staff to open pharmacy deliveries on his behalf. This is a personal right violation.
The facility shall submit a plan on how this will not occur in the future along with a current in- service training on 87468.1 personal rights by POC due date. Please provided documentation to CCL by POC
Deadline recorded: Apr 10, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportAllegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by records reviewed The alarm system was triggering more frequently than usual from 9/24/2024 through 10/232024. The facility did not have a Maintenance Director at the time of the incidents and the staff or Administrator would have to call Phillips lifeline systems to have the system reset after putting a code in to stop the alarm.
The facility repaired the system of 10/23/2024. The facility provided an invoice #1307 dated 1/30/2025 and currently uses a remote to stop the alarm when triggered. The facility submitted a letter to the Division of Occupational Safety and Health dated 3/26/2025 regarding complaint # 2274922 with inaccurate information about the Department's findings and will need to report the current findings to Mr. Valadez of the Dept. of Industrial Relations(DIR)/ Division of Occupational Safety and Health by 4/21/2025. The Department will also cross report the current and accurate findings to DIR.
Deadline recorded: Apr 25, 2025. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 04/25/2025 Section Cited CCR 87303(a)
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by based on the repair and auditory frequency of the alarm going off the residents in care with or without hearing impairments were subjected to the loud noise and as a result were exposed to a uncomfortable environment.
The facility repaired the system of 10/23/2024. The facility provided an invoice #1307 dated 1/30/2025 and currently uses a remote to stop the alarm when triggered.
Deadline recorded: Apr 25, 2025. A deadline is not proof that correction was completed.
Allegations3 substantiated · 3 unsubstantiated · 0 unfounded
87464 Basic Services (f) Basic services shall at a minimum include: (6) Arrangements to meet health needs, including arranging transportation, as specified in Section 87465, Incidental Medical and Dental Care Services. This requirement was not met as evidenced by The facility not following the doctors orders and not taking R1 to be checked after the fall on 12/3/23 at the request of the PCP. R1 had another fall at approximately 3 pm and was told by POA not to transport R1 via ambulance. Later in the evening R1 requested to go to the ER and was diagnosed with fractured ribs.
Licensee to ensure all staff are up to date and are knowledgeable of the latest PINs and regulations. LPA to receive confirmation of review of the last PIN with staff by POC due date.
Deadline recorded: Mar 22, 2024. A deadline is not proof that correction was completed.
Incidental Medical and Dental Care. (a) plan for incidental medical and dental care shall be developed by each facility (1)The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement is not met as evidenced by: Based on record reviews and interviews, licensee did not ensure physician was efficiently notified for medication order clarification for R1. This poses an immediate health and safety risk to residents in care.
Licensee will submit a plan which ensures physician’s are efficiently and effectively notified for any resident care needs. Plan to be submitted to LPA by POC due date.
Deadline recorded: Mar 22, 2024. A deadline is not proof that correction was completed.
(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking This requirement was not met as evidenced by R1 being without medication for seven days. This is a potential health and safety risk to resident in care
The facility shall conduct a staff in-service training with all staff who distribute medication on proper medication storing and ordering, distribution, training shall include but is not limited to applicable laws in regards to medications. Proof of training shall be sent to Licensing by 03/22/2024
Deadline recorded: Mar 22, 2024. A deadline is not proof that correction was completed.
Allegations1 substantiated · 4 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 1 unsubstantiated · 2 unfounded · 1 cited
87465(c)(2) Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Based on observation and records review, the Licensee did not ensure medications ordered for residents are given as prescribed which poses an immediate health and safety risk to residents in care.
The Administrator will developed a plan on how the facility will follow the Physician's orders and document correctly when medications are missed. Please send the agenda along with the sign-in sheet for the in-service, by POC date or give a time when the training will take place and send that information to the department The facility will also report all incidents of medication errors, missed medication Etc.. to the resident's Primary Care Physician and to the department.
Deadline recorded: Aug 29, 2023. A deadline is not proof that correction was completed.
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
(b) In addition to subsection (a), when one or more residents in the facility are diagnosed with a communicable disease, the following shall apply: (1) In addition to the requirements of subsection (a)(2), assigned staff and volunteers, regardless of having direct contact with clients, shall be required to perform enhanced environmental cleaning and disinfection to maintain a safe and sanitary environment and to prevent, contain, and mitigate the transmission of the communicable disease. Enhanced environmental cleaning and disinfection shall be of: (A) all frequently touched surfaces such as doorknobs, handles, and shared items, as well as, (B) when one or more client(s) has a communicable disease, in any impacted areas, and immediately after contact with a client who has a communicable disease. (2) All staff and volunteers providing direct care to a resident who has a communicable disease shall wear appropriate Personal Protective Equipment (PPE) to prevent exposure to infectious agents or chemicals through the respiratory system, skin, or mucous membranes of the eyes, nose, or mouth. PPE may include gloves, gowns, masks, respirators, shoe coverings and eye protection. .... This requirement was not met as evidenced by records reviewed and interviews conducted. The facility failed to address the infection response protocols. This is an immediate health and safety risk to residents in care.
The licensee will develop a plan for notifiying and addressing outbreaks at the facility. The plan will be submitted to the department by POC date.
Deadline recorded: Apr 30, 2022. A deadline is not proof that correction was completed.
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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