Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSHEPHERD HOMES 2
5964 GLEN STREET, Stockton CA 95207
15 bedsLatest official report Jul 29, 2026Licensed
Additional info
- Telephone
- (209) 478-2170
- Licensee
- ESPIRITU, INC.
- Administrator
- ADELFA RUTH BANAGA
- Contact
- ADELFA RUTH BANAGA
- License first date
- Nov 2, 2015
- License effective date
- Nov 2, 2015
- District office
- SACRAMENTO SOUTH ASC · (916) 263-4700
- Regional office
- 27
- Clients served
- 935 - ELDERLY
Summary
The available records show 5 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Nov 3, 2025
- Most recent deficiency
- Jul 29, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 11 San Joaquin County facilities licensed for 7 to 15 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 12 reports for this facility: 8 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 5 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 11
- Type A deficiencies
- 5
- Type B deficiencies
- 6
- Substantiated complaints
- 3
- Repeated topics
- 0
Fewer than the typical 11
2 in the last 12 months
More than the typical 8
3 in the last 12 months
More than the typical 4
2 in the last 12 months
More than the typical 4
1 in the last 12 months
More than the typical 1
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations3 substantiated · 1 unsubstantiated · 1 unfounded · 3 cited
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.312(e)
- Regulation authority
- HSC
What the official deficiency says
1569.312 Basic Service Requirements. (e) Monitoring the activities of the residents while they are under the supervision of the facility to ensure their general health, safety, and well-being. This requirement was not met as evidenced by: Based on interviews and record reviews, Licensee did not ensure adequate level of supervision for R1 resulting in a severe injury to R1. This posed an immediate health and safety risk to resident in care.
Official plan of correction
Licensee to ensure completed staff training on proper supervision of residents in care. Training date to be submitted to LPA by POC due date. Proof of completed training to be sent to LPA no later than 8/14/2026. Licensee to develop and submit a protocol outlining proper supervision procedures of residents. Protocol to include various examples of scenarios which constitute certain levels of supervision. Protocol to be submitted to LPA by POC due date.
Deadline recorded: Jul 30, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 30, 2026
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(g)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health…This requirement was not met as evidenced by: Based on interviews and record reviews, Licensee did not ensure the immediate call to 911 after learning of hot soup spilling onto R1’s thigh area. This posed an immediate health and safety risk to resident in care.
Official plan of correction
Licensee will ensure completed staff training on Section 87465(g). Training to include proper response to emergencies and when to call 911. Training date to be submitted to LPA by POC due date. Proof of completed training to be submitted to LPA no later than 8/14/2026. Licensee to develop and submit a protocol outlining procedures of when to call 911. Protocol to include various examples of scenarios which constitute a call to 911 Protocol to be sent to LPA by POC due date.
Deadline recorded: Jul 30, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 30, 2026
Correction not verified in available records
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.312(a)
- Regulation authority
- HSC
What the official deficiency says
1569.312 Basic Service Requirements. (a) Care and supervision as defined in Section 1569.2. This requirement was not met as evidence by: Based on record reviews and interviews, Licensee did not ensure additional offerings of showers and shower assistance to R1 in relation to length of R1’s residency at facility. This posed a potential health, safety, and resident rights risk to residents in care.
Official plan of correction
Licensee to develop and submit a plan outlining how staff will consistently meet and/or attempt to meet residents’ showering needs and other assistance with activities of daily living needs. Plan to be submitted to LPA by POC due date. Licensee will read Section 1569.2 and submit a written declaration of understanding of the definition of “care and supervision” to LPA by POC due date.
Deadline recorded: Aug 7, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(9)
- Regulation authority
- CCR
What the official deficiency says
General Food Service Requirements The following food service requirements shall apply:... Procedures which protect the safety, acceptability and nutritive values of food shall be observed in food storage, preparation and service. This requirement was not met as evidenced by: Based on LPA's observation of expired food, and unsafe food storage practices during teh course of 2 site visits. This poses a potential risk to the health, safety and personal rights of residents in care.
Official plan of correction
The Licensee agrees to conduct a deep cleaning of the kitchen and add procedures to kitchen staff duties that include monthly self audits for expired food. The Licensee will email the new procedures and photos of kitchen post cleaning to maja.jensen@dss.ca.gov by POC due date.
Deadline recorded: Sep 26, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 26, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 80087(a)(1)
- Regulation authority
- CCR
What the official deficiency says
80087 Buildings and Grounds ... (1) The licensee shall take measures to keep the facility free of flies and other insects. This requirement was not met as evidenced by: Based on LPA's observation of active insects in front hall, the bathroom located closest to the front entrance and kitchen. This poses a potential health, safety and personal rights risk to residents in care.
Official plan of correction
The Licensee agrees to install magnetic screens to doors that do not currently have netting or screens and the Licensee will enter in to a pest control service agreement with interior and exterior service to be provided monthy. Licensee will email a dated and signed pest control contract that includes a service address. Licensee will also email photos of the magnetic screens to CCLD at maja.jensen@dss.ca.gov
Deadline recorded: Sep 28, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 28, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology