Resident rights
Cited in 2 reports, with 2 deficiencies in total.
COURTYARD AT RIO LAS PALMAS, THE
877 EAST MARCH LANE, Stockton CA 95207
80 bedsLatest official report Apr 3, 2026Licensed
Additional info
- Telephone
- (209) 957-4711
- Licensee
- SNH CAL TENANT LLC & WELLQUEST CA 2 LLC
- Administrator
- GUERRERO, LIZETH
- Contact
- GUERRERO, LIZETH
- License first date
- Nov 13, 2025
- License effective date
- Nov 13, 2025
- District office
- SACRAMENTO SOUTH ASC · (916) 263-4700
- Regional office
- 27
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Feb 11, 2026
- Most recent deficiency
- Apr 3, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 22 San Joaquin County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 26 reports for this facility: 14 inspections, 11 complaint investigations, and 1 licensing or administrative record.
Those records contain 3 Type A and 4 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 14
- Recorded deficiencies
- 7
- Type A deficiencies
- 3
- Type B deficiencies
- 4
- Substantiated complaints
- 2
- Repeated topics
- 1
More than the typical 11
2 in the last 12 months
Fewer than the typical 8
2 in the last 12 months
Fewer than the typical 4
0 in the last 12 months
About the same as most this size
2 in the last 12 months
More than the typical 1
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 1 unfounded · 2 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(5)
- Regulation authority
- CCR
What the official deficiency says
87465(a)(5) Incidental Medical and Dental Care Services. (a) A plan for incidental medical and dental care shall be developed by each facility.(5)the licensee shall assist residents with self administered medications as needed. This requirement is not met as evidenced by: Based on records reviewed, LPA reviewed medication administration records and confirmed that the facility was unable to locate the missing medication. This poses a potential health and safety risk to residents in care.
Official plan of correction
The citation was cleared today. The facility has completed an in-service for medication administration including this complete regulation 87465 No further action required
Deadline recorded: Apr 3, 2026. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Apr 3, 2026
Correction deadline recordedDeadline Apr 3, 2026
Resident rightsType B
- Official classification
- Type B
- Official code
- 87217(b)
- Regulation authority
- CCR
What the official deficiency says
Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. This requirerment was not met as evidenced by:Observation and records reviewed the facility failed to maintain records of accounts of resident's personal property.
Official plan of correction
The citation was cleared today. The facility has completed an in-service for medication administration including residents records and personal rights. No further action required
Deadline recorded: Apr 3, 2026. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Apr 3, 2026
Correction deadline recordedDeadline Apr 3, 2026
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)(1-3)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall have and maintain a current, written definitive plan of operation for the facility. The licensee shall operate the facility in accordance with the terms specified in the plan of operation and may be cited for not doing so pursuant to Health and Safety Code section 1569.49. The plan and related materials shall be on file in the facility and shall be submitted to the licensing agency with the license application. Any significant changes in the plan of operation which would affect the services to residents shall be submitted to the licensing agency for approval. The plan and related materials shall contain the following:(1) Statement of purposes and program goals. (2) A copy of the Admission Agreement, containing basic and optional services.(3) Statement of admission policies and procedures regarding acceptance of persons for services. This requirement is not met as evidenced by information reviewed and interviews conducted.
Official plan of correction
Licensee will ensure an updated plan of operation be submitted to LPA by POC due date to include, but not be limited to: Amending the current admission agreement and care conference plan to include a new level of care description and fees. The new forms should be signed by all responsible party or individuals.
Deadline recorded: Aug 22, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 22, 2025
Correction not verified in available records
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. For the purposes of this section, the updated pre-admission appraisal shall be referred to as the reappraisal. This requirement is not met as evidenced by review of documentation presented the facility used information from a falsified physician's report to determine the level of care needed to meet R1's needs. The assessments completed was based on the original physician's report dated 7/7/2022. The next physician's report is dated 10/1/2024 the signature and length of time resident has been your patient is different from the original.
Official plan of correction
Licensee agrees to submit plan to be in compliance with this regulation to LPA by POC due date of 8/13/2025
Deadline recorded: Aug 13, 2025. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Aug 13, 2025
Deficiency Dismissed Type A 08/13/2025 Section Cited CCR 87463(a)
Plan of correction recorded
Correction deadline recordedDeadline Aug 13, 2025
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 1569.50(a)(3)
- Regulation authority
- HSC
What the official deficiency says
(3) Conduct that is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of the State of California. This requirement was not met as evidenced by interviews, the facility jeopardized the health, safety, and well-being of the resident in care by utilizing false information to assess and charge for services. This posed an immediate health risk to the resident in care.
Official plan of correction
Licensee agrees to submit plan to be in compliance with this regulation to LPA by POC due date of 8/13/2025
Deadline recorded: Aug 13, 2025. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Aug 13, 2025
Deficiency Dismissed Type A 08/13/2025 Section Cited HSC 1569.50(a)(3)
Plan of correction recorded
Correction deadline recordedDeadline Aug 13, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology