JEWELL HOME CARE

1141 S. VAN BUREN STREET, Stockton CA 95206

Facility 392700264 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jun 23, 2026Licensed

Additional info
Licensee
MONICA RALH
Administrator
RALH, MONICA
Contact
RALH, MONICA
License first date
Feb 20, 2018
License effective date
Feb 20, 2018
District office
SACRAMENTO SOUTH ASC · (916) 263-4700
Regional office
27
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 19 Type A deficiencies for this facility.

Most recent inspection
Jun 23, 2026
Most recent deficiency
Jun 17, 2026

1 later report, on Jun 23, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 96 San Joaquin County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 22 reports for this facility: 16 inspections, 4 complaint investigations, and 2 licensing or administrative records.

Those records contain 19 Type A and 0 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
16

More than the typical 5

8 in the last 12 months

Recorded deficiencies
19

Well above the typical 2

5 in the last 12 months

Type A deficiencies
19

Well above the typical 1

5 in the last 12 months

Type B deficiencies
0

Most this size also have none

0 in the last 12 months

Substantiated complaints
3

Most this size have none

1 in the last 12 months

Repeated topics
6

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Not classified in the sourceType A
Official classification
Type A
Official code
80020(a)
Regulation authority
CCR

What the official deficiency says

80020 Fire Clearance (a) All facilities shall secure and maintain a fire clearance approved by the city or county fire department, the district providing fire protection services, or the State Fire Marshal. **This report is amended, to include the following statements which describe the condition of the facility that is out of fire clearance.** This requirement was not met as evidinced by: The LPA's observation,, and interview with staff where 1 out of 5 clients is described as not being able to rotate in bed without assistance. record review of the facility license showed no clients may be permited as bedridden. Not following this requirement presents a immedate risk to the health saftey and personal rights of clients in care.

Official plan of correction

Provide the LPAs a written plan and projected timeline for the steps nessecary to achieve fire clearance approval by poc date, 6/18/26. Provide a monthlly status update on elements of that plan thereafter until completion. Albert.johnson@dss.ca.gov and Noel.wolfpetersen@dss.ca.gov

Deadline recorded: Jun 18, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 18, 2026
Correction not verified in available records
View official report
Inspection
Fire safety and emergency preparednessType A
Official classification
Type A
Official code
87202(a)(2)
Regulation authority
CCR

What the official deficiency says

87202 Fire Clearance (a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. (2) Bedridden persons This requirement was not met as evidinced by: The LPA's observation that 1 of 5 clients makes use of full bed rails, and interview with staff where the client is described as not being able to rotate in bed without assistance. record review of the facility license showed no clients may be permited as bedridden. Not following this requirement presents a immedate risk to the health saftey and personal rights of clients in care.

Official plan of correction

Licensee should make a plan by the poc date to either pursue a fire clearance that includes bedridden, or immediatly seek a new housing arragement for the affected resident. LPA will be informed of the plan by end of day 3/14/26.

Deadline recorded: Mar 14, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 14, 2026
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Basic services and supervisionType A
Official classification
Type A
Official code
87464(d)
Regulation authority
CCR

What the official deficiency says

87464 (d) A facility need not accept a particular resident for care. However, if a facility chooses to accept a particular resident for care, the facility shall be responsible for meeting the resident's needs as identified in the pre-admission appraisal specified in Section 87457, Pre-admission Appraisal and providing the other basic services specified below, either directly or through outside resources. This requirement was not met as evidenced by: R1 was observed to have significant bruising on the body, presumably from either the Aide providing baths unsupervised by the facility staff, or by personal care being provided to a bedridden person with inadequate staffing to provide the care necessary to safely meet the needs of R1.In either instance, the facility failed to provide the necessary care which poses an immediate risk to the health and safety to clients in care.

Official plan of correction

No imediate POC: the resident has alreaty been removed from the facility. Licensee should provide training on the facilities care and supervision policies annually. Licensee will update their Plan of Operation to address this in detail by 3/6/26. Call the LPA in advance of this date if there is more time needed.

Deadline recorded: Feb 26, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 26, 2026
Correction not verified in available records
View official report
Inspection
Basic services and supervisionType A
Official classification
Type A
Official code
87466(a)
Regulation authority
CCR

What the official deficiency says

87466 Observation of the Resident The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as ...deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement was not met as evidenced by: interview where staff had applied an ointment to the bruising, and upon proving ineffective over two applications, reported bruising to the hospice care nurse instead of making arrangements for the client to go the hospital. Record review of the hospice care plan, where severe widespread bruising is not described as a responsibility of the hospice care agency. Record review of a residents medication history, where the client has not taken blood thinners. Not following this requirement poses an immediate risk to the health, saftey, and personal rights clients in care.

Official plan of correction

No Immediate POC required: the resident at risk was already removed from the facility. Licensee will conduct a training on the division of labor for hospice care and the facility, when its appropriate to use the hospice care nurse versus when its appropriate to use medical services. Licensee will update their Plan of Operation to address this in detail. training by 3/25/26. updates to the plan of Op by 3/13/26

Deadline recorded: Feb 26, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 26, 2026
Correction not verified in available records
View official report
Incident reportingType A
Official classification
Type A
Official code
87211(c)
Regulation authority
CCR

What the official deficiency says

87211(c) Reporting Requirements (c) Any suspected physical abuse that does not result in serious bodily injury of an elder or dependent adult shall be reported to the local ombudsman, the corresponding licensing agency, and the local law enforcement agency within twenty-four (24) hours as required by Welfare and Institutions Code Section 15630(b)(1). This requirement was not met as evidenced by: interview where a staff had noticed mysterious bruising coinciding with home health aide visits in months previous to a complaint incident in october 2025, record review of the internal staff log where a vague documentation of the event exists in september 2025 and statements by the staff pertaining to the current investigation. Not following this requirement poses a immediate risk to the health, safety, and personal rights clients in care.

Official plan of correction

No Immediate POC required: the resident at risk was already removed from the facility. All staff shall participate in Mandated Reporter Training . Send the LPA evidince of a training(trainings) scheduled with a contact for a vendored trainer, by 3/25/26

Deadline recorded: Feb 26, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 26, 2026
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(g)
Regulation authority
CCR

What the official deficiency says

Prior to employment or initial presence in the facility, all employees and volunteers subject to a criminal record review shall: (1) Obtain a California clearance or a criminal record exemption as required by law or Department regulations or: This facility was found to be deficient as evidenced by the allowance of an individual to be present and employed at this facility prior to obtaining the required criminal clearance. This posed an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

This facility representative stated that all facility staff will always be fingerprint cleared and properly associated prior to employment. A statement of correction, along with updated LIC 500, will be completed and submitted into CCL by the due date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Fire safety and emergency preparednessType A
Official classification
Type A
Official code
87202(a)(2)
Regulation authority
CCR

What the official deficiency says

All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. (2) Bedridden persons This facility was found to be deficient as evidenced by the allowance of facility residents deemed to be Bedridden to be present receiving care and supervision without the proper issuance of a bedridden fire clearance. This posed an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

This facility representative stated that this facility will notify the local fire department about the number of Bedridden residents present in care at this time. In addition, this facility will submit all of the required forms and documents related to care and supervision being provided to residents deemed as Bedridden. A statement of correction, along with all required forms and documents for Bedridden Care, will be completed and submitted into CCL by the due date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Dementia careType A
Official classification
Type A
Official code
87705(c)(5)
Regulation authority
CCR

What the official deficiency says

Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This facility was found to be deficient as based on a records review conducted, 1 out of 6 residents, was found to be diagnosed with dementia and did not have an updated medical assessment on file. This posed an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

This facility representative stated that all residents diagnosed with dementia will be reviewed to make sure that all medical assessments have been updated to address any changes in care and supervisory needs. A statement of correction, along with a copy of the updated medical assessment, will be completed and submitted into CCL by the due date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Basic services and supervisionType A
Official classification
Type A
Official code
87466
Regulation authority
CCR

What the official deficiency says

The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This facility was found to be deficient as evidenced by information concluding that the sole facility staff member left the premises so that facility residents were unsupervised for an unknown amount of time. In addition, facility staff did not regularly change and check on the residents to prevent the emergence of pressure injuries and other physical issues. This presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that all facility staff will be trained, for no less than (1) hour in duration, from a third party vendor on the topic of maintaining professionalism to make sure that facility residents' personal rights were always upheld. A statement of correction, along with documented proof of vendorized staff training, will be completed and submitted into CCL by the due date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(1)
Regulation authority
CCR

What the official deficiency says

Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This facility was found to be deficient as evidenced by information concluding that facility staff members were arguing and engaing in disputes in front of the residents which presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that all facility staff will be trained, for no less than (1) hour in duration, from a third party vendor on the topic of maintaining professionalism to make sure that facility residents' personal rights were always upheld. A statement of correction, along with documented proof of vendorized staff training, will be completed and submitted into CCL by the due date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. This facility was found to be deficient as evidenced by information concluding that the sole facility staff member left the premises so that facility residents were unsupervised for an unknown amount of time. This presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that this facility was currently seeking additional staff persons for hire at this time. In addition, all facility staff will be trained, for no less than (1) hour in duration, from a third party vendor on the topic of proper care and supervision at all times 24 hours/7 days a week. A statement of correction, along with documented proof of vendorized staff training, will be completed and submitted into CCL by the due date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Medical and dental careType A
Official classification
Type A
Official code
87465(a)(4)
Regulation authority
CCR

What the official deficiency says

A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall assist residents with self- administered medications as needed. This facility was found to be deficient as evidenced by a review of all (6) resident medication administration records revealing that medications were not properly handled, dispensed, or notated which presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that all facility staff will be trained, for no less than (1) hour in duration, from a third party vendor on the topic of proper handling, dispensing, and documentation of the resident medications. A statement of correction, along with documented proof of vendorized medication training, will be completed and submitted into CCL by the due date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Inspection
Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(g)
Regulation authority
CCR

What the official deficiency says

Prior to employment or initial presence in the facility, all employees and volunteers subject to a criminal record review shall: (1) Obtain a California clearance or a criminal record exemption as required by law or Department regulations or: This facility was found to be deficient as evidenced by the allowance of an individual to be present and employed at this facility prior to obtaining the required criminal clearance. This posed an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

This facility representative stated that all facility staff will always be fingerprint cleared and properly associated prior to employment. A statement of correction, along with updated LIC 500, will be completed and submitted into CCL by the due date.

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 15, 2024
Correction not verified in available records
View official report
Fire safety and emergency preparednessType A
Official classification
Type A
Official code
87202(a)(2)
Regulation authority
CCR

What the official deficiency says

All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. (2) Bedridden persons This facility was found to be deficient as evidenced by the allowance of facility residents deemed to be Bedridden to be present receiving care and supervision without the proper issuance of a bedridden fire clearance. This posed an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

This facility representative stated that this facility will notify the local fire department about the number of Bedridden residents present in care at this time. In addition, this facility will submit all of the required forms and documents related to care and supervision being provided to residents deemed as Bedridden. A statement of correction, along with all required forms and documents for Bedridden Care, will be completed and submitted into CCL by the due date.

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 15, 2024
Correction not verified in available records
View official report
Dementia careType A
Official classification
Type A
Official code
87705(c)(5)
Regulation authority
CCR

What the official deficiency says

Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This facility was found to be deficient as based on a records review conducted, 1 out of 6 residents, was found to be diagnosed with dementia and did not have an updated medical assessment on file. This posed an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

This facility representative stated that all residents diagnosed with dementia will be reviewed to make sure that all medical assessments have been updated to address any changes in care and supervisory needs. A statement of correction, along with a copy of the updated medical assessment, will be completed and submitted into CCL by the due date.

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 15, 2024
Correction not verified in available records
View official report
Complaint

Allegations5 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Basic services and supervisionType A
Official classification
Type A
Official code
87466
Regulation authority
CCR

What the official deficiency says

The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This facility was found to be deficient as evidenced by information concluding that the sole facility staff member left the premises so that facility residents were unsupervised for an unknown amount of time. In addition, facility staff did not regularly change and check on the residents to prevent the emergence of pressure injuries and other physical issues. This presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that all facility staff will be trained, for no less than (2) hours in duration, from a third party vendor on the topic of proper care and supervision at all times 24 hours/7 days a week, dealing with and preventing pressure injuries, and dealing with and preventing UTIs. A statement of correction, along with documented proof of vendorized staff training, will be completed and submitted into CCL by the due date.

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 15, 2024
Correction not verified in available records
View official report
Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(1)
Regulation authority
CCR

What the official deficiency says

Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This facility was found to be deficient as evidenced by information concluding that facility staff members were arguing and engaing in disputes in front of the residents which presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that all facility staff will be trained, for no less than (1) hour in duration, from a third party vendor on the topic of maintaining professionalism to make sure that facility residents' personal rights were always upheld. A statement of correction, along with documented proof of vendorized staff training, will be completed and submitted into CCL by the due date.

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 15, 2024
Correction not verified in available records
View official report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Staffing, personnel, and trainingType A
Official classification
Type A
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. This facility was found to be deficient as evidenced by information concluding that the sole facility staff member left the premises so that facility residents were unsupervised for an unknown amount of time. This presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that this facility was currently seeking additional staff persons for hire at this time. In addition, all facility staff will be trained, for no less than (1) hour in duration, from a third party vendor on the topic of proper care and supervision at all times 24 hours/7 days a week. A statement of correction, along with documented proof of vendorized staff training, will be completed and submitted into CCL by the due date.

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 15, 2024
Correction not verified in available records
View official report
Medical and dental careType A
Official classification
Type A
Official code
87465(a)(4)
Regulation authority
CCR

What the official deficiency says

A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall assist residents with self- administered medications as needed. This facility was found to be deficient as evidenced by a review of all (6) resident medication administration records revealing that medications were not properly handled, dispensed, or notated which presented an immediate threat to the Health, Safety, and Personal Rights of residents in care.

Official plan of correction

The facility designated representative stated that all facility staff will be trained, for no less than (1) hour in duration, from a third party vendor on the topic of proper handling, dispensing, and documentation of the resident medications. A statement of correction, along with documented proof of vendorized medication training, will be completed and submitted into CCL by the due date.

Deadline recorded: Nov 15, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Nov 15, 2024
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology