NEW HOPE GUEST HOME-ALPINE

3008 W. ALPINE AVENUE, Stockton CA 95204

Facility 397004497 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jul 21, 2026Licensed

Additional info
Licensee
NEW HOPE GUEST HOME, INC.
Administrator
ROBERT FELIX
Contact
ROBERT FELIX
License first date
Jul 22, 2010
License effective date
Jul 22, 2010
District office
SACRAMENTO SOUTH ASC · (916) 263-4700
Regional office
27
Clients served
935 - ELDERLY

Summary

The available records show 6 Type A and 8 Type B deficiencies for this facility.

Most recent inspection
Jul 21, 2026
Most recent deficiency
Jul 21, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 96 San Joaquin County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 16 reports for this facility: 13 inspections, 2 complaint investigations, and 1 licensing or administrative record.

Those records contain 6 Type A and 8 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
13

More than the typical 5

4 in the last 12 months

Recorded deficiencies
14

Well above the typical 2

4 in the last 12 months

Type A deficiencies
6

Well above the typical 1

2 in the last 12 months

Type B deficiencies
8

Most this size have none

2 in the last 12 months

Substantiated complaints
2

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited

Administrator qualificationsType B
Official classification
Type B
Official code
87405(d)(1)
Regulation authority
CCR

What the official deficiency says

87405 – Administrator Qualifications and Duties. Administrator Qualifications and Duties. (d) The administrator shall have the qualifications...(1) Knowledge of the requirements for providing care and supervision appropriate to the residents. This requirement was not met as evidenced by: Not reporting the incident and failing to get current with financial obligations

Official plan of correction

The Administrator will review 87405 and submit a letter to confirm understanding of this regulation to the department by POC date.

Deadline recorded: Jun 20, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2025
Correction not verified in available records
View official report
Licensing and administrationType B
Official classification
Type B
Official code
87205
Regulation authority
CCR

What the official deficiency says

87205, Accountability of LicenseeThe licensee... shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement was not met as evidenced by: utility bill not being paid timely and reporting requirements.

Official plan of correction

The licensee will be on Financial Monitoring for a period of three months or until it is evident that the licensee has an adequate financial plan in place. The first due date being 7/15/2025 (for April, May, June 2025 monitoring period) Financial Monitoring documents to submit for review to include utility bills, bank statements - all pages for all accounts the facility uses; LIC 401 & LIC 403. The licensee to segregate the RCFE revenue and expenses, and bank statements from ARF.

Deadline recorded: Jun 20, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2025
Correction not verified in available records
View official report
Licensing and administrationType B
Official classification
Type B
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 - Finance; RecordsThe licensee shall have a financial plan that conforms to the requirements of Section 87155, Application for License, and that assures sufficient resources to meet operating costs for care of residents; shall maintain adequate financial records; and shall submit such financial reports as may be required upon the written request of the licensing agency... This requirement is not met as evidenced by:Interviews and file reviews, the licensee did not ensure to have the sufficient resources to meet operating costs for utilities in December of 2024. This posed a potential health and safety risk to residents in care.

Official plan of correction

Licensee agrees to email LPA a written financial record of opersting expenses monthly for the next three months begining 7/1/2025 Licensee agrees to email POC by 7/1/2025

Deadline recorded: Jun 20, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 20, 2025
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology