Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportPERPETUAL HELP HOME CARE
29531 MACTAN RD, Valley Center CA 92082
6 bedsLatest official report Apr 2, 2026Licensed
Additional info
- Telephone
- (760) 913-5580
- Licensee
- EL NORTE HOME CARE CO
- Administrator
- RAMIREZ, JOSE & HELEN
- Contact
- RAMIREZ, JOSE & HELEN
- License first date
- Feb 5, 2019
- License effective date
- Feb 5, 2019
- District office
- RIVERSIDE ASC · (951) 248-2222
- Regional office
- 18
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Feb 13, 2026
- Most recent deficiency
- Mar 17, 2025
2 later reports, from Feb 13, 2026 through Apr 2, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 444 San Diego County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 8 reports for this facility: 6 inspections, 2 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 3
- Type A deficiencies
- 1
- Type B deficiencies
- 2
- Substantiated complaints
- 0
- Repeated topics
- 0
More than the typical 4
1 in the last 12 months
More than the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(e)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (e) Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident. This requirement is not met as evidenced by: R1s resident file was not at the facility, or brought to the facility for LPA to review during today's visit, which poses a potential health, safety and personal rights risk to persons in care.
Official plan of correction
The licensee agrees to provide the full file, including MARs for C1 for LPA to review. The file can be emailed and scanned, or copies dropped at the regional office. Proof of POC is to be submitted to the department by 5pm on the due date indicated.
Deadline recorded: Mar 31, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 31, 2025
Correction not verified in available records
Inspection
Licensing and administrationType A
- Official classification
- Type A
- Official code
- 1569.618(c)(3)
- Regulation authority
- HSC
What the official deficiency says
(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above in 3 out of 3 persons as S1 and S2 And S3 which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/20/2025 Plan of Correction The licensee agrees to enroll and have staff identified to complete CPR certification. Proof is to be submitted to the department by 5pm on the due date indicated.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview the licensee did not comply with the section cited above in 2 out of 2 persons as they administrator's did not have their file available for review, which poses/posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 03/05/2025 Plan of Correction The licensee agrees to create an employee file for the facility, proof is to be submitted to the department by 5pm on the due date indicated.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology