CRISTOBAL WAY RCFE

3369 CRISTOBAL WAY, Spring Valley CA 91977

Facility 374604941 · RESIDENTIAL CARE ELDERLY (740)

4 bedsLatest official report May 26, 2026Licensed

Additional info
Licensee
VISTA SERENO RCFE L.L.C.
Administrator
MASE, DOMINIQUE JOHN O
Contact
MASE, DOMINIQUE JOHN O
License first date
Jun 26, 2025
License effective date
Jun 26, 2025
District office
SAN DIEGO RO · (619) 767-2300
Regional office
08
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 2 Type A and 5 Type B deficiencies for this facility.

Most recent inspection
May 26, 2026
Most recent deficiency
May 26, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 444 San Diego County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 4 reports for this facility: 2 inspections, 0 complaint investigations, and 2 licensing or administrative records.

Those records contain 2 Type A and 5 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
2

Fewer than the typical 4

2 in the last 12 months

Recorded deficiencies
7

Well above the typical 1

7 in the last 12 months

Type A deficiencies
2

Most this size have none

2 in the last 12 months

Type B deficiencies
5

More than the typical 1

5 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Resident rightsType B
Official classification
Type B
Official code
87468(c)(2)(A)
Regulation authority
CCR

What the official deficiency says

(c) Licensees shall prominently post personal rights, nondiscrimination notice, and complaint information in areas accessible to residents, representatives, and the public. (2) Information on the appropriate reporting agency in case of a complaint or emergency, including procedures for filing confidential complaints, shall be posted as follows: (A) Licensees may use the Residential Care Facility for the Elderly (RCFE) Complaint Poster (PUB 475) or may develop their own poster as provided in this section. A poster developed by the licensee shall contain the same content as the PUB 475. The poster that is posted shall be 20” x 26” in size and be posted in the main entryway of the facility. PUB 475 may be accessed, downloaded, and printed from the www.ccld.ca.gov website. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 4 out of 4 persons (R1-R4) which posed a potential personal rights risk to persons in care.

Official plan of correction

POC Due Date: 05/29/2026 Plan of Correction Licensee will put up a complaint information poster and send in a picture of the poster on the wall by POC due date of 05/29/2026

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(h)
Regulation authority
CCR

What the official deficiency says

(h) The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every twelve months, either in person or by video appointment. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in 4 out of 4 clients (R1-R4) which poses a potential health & safetyr risk to persons in care.

Official plan of correction

POC Due Date: 06/05/2026 Plan of Correction Licensee will take all four residents to get updated medical assessments and provide them to CCL by POC due date of 06/05/2026

Plan of correction recorded
Correction not verified in available records
View official report
Health conditions and treatmentsType B
Official classification
Type B
Official code
87608(a)(3)
Regulation authority
CCR

What the official deficiency says

(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident's record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met as evidenced by: Deficient Practice Statement Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 05/29/2026 Plan of Correction Licensee will remove bed rails today and get prescriptions for all four residents to have half bed rails on their beds. Licensee will provide them to CCL by POC due date of 05/29/2026

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Fire safety and emergency preparednessType A
Official classification
Type A
Official code
87203
Regulation authority
CCR

What the official deficiency says

87203 Fire Safety: “All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic.” This requirement was not met, as evidenced by: Based on SDRC observation, Licensee did not maintain the facility in continuous conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire. This posed an immediate safety risk to 4 of 4 residents (R1 through R4) in care.

Official plan of correction

During today’s visit, Licensee remedied the seven (7) non-working smoke alarms. POC is completed and cleared.

Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2025
Correction not verified in available records
View official report
Not classified in the sourceType A
Official classification
Type A
Official code
1569.311
Regulation authority
HSC

What the official deficiency says

Every residential care facility for the elderly shall have one or more carbon monoxide detectors in the facility that meet the standards established in Chapter 8 (commencing with Section 13260) of Part 2 of Division 12. The department shall account for the presence of these detectors during inspections. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in not having any carbon monoxide detectors. This posed an immediate safety risk to 4 of 4 residents (R1 through R4) in care.

Official plan of correction

Licensee purchased two (2) new carbon monoxide detectors. POC is completed and cleared

Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2025
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

H & S 1569.695 Emergency Plans (c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill… this requirement was not met as evidenced by: Based on records review, the facility did not have quarterly fire drills on file for the facility which posed a potential safety risk to 4 [R1, R2, R3 and R4] of 4 persons in care.

Official plan of correction

The fire drill form for the facility was filled out and the fire drill was performed on 12/07/2025 LPA obtained a copy of the fire drill. This POC is deemed completed and cleared.

Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2025
Correction not verified in available records
View official report
Medication handling and storageType B
Official classification
Type B
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

Incidental Medical and Dental Care Services. Centrally stored medications shall be kept in a safe locked place that is not accessible to persons other than employees responsible for the supervision of the medication, this requirement was not met as evidenced by: Based on review, the facility did not have refrigerated medications locked for 4 of 4 residents [R1, R2, R3 & R4]. This posed a potential safety risk to persons in care.

Official plan of correction

Licensee has agreed to speak with all staff and enforce medications to be locked and at all times. Licensee will submit a plan to ensure medications will be inaccessible to residents. Licensee will also provide training to all staff by an outside source. POC due date of 12/26/2025. POC documentation (training documents and sign in sheet) will be sent to CCL by POC due date by email.

Deadline recorded: Dec 26, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 26, 2025
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology