Resident rights
Cited in 2 reports, with 3 deficiencies in total.
OCEANSIDE SENIOR LIVING
5508 AVENIDA PACIFICA WAY, Oceanside CA 92057
165 bedsLatest official report Aug 17, 2026Licensed
Additional info
- Telephone
- (760) 978-6602
- Licensee
- HRSE PACFICIA SENIOR LIVING OCEANSIDE TRS LLC
- Administrator
- SHANNON HUNDLEY
- Contact
- SHANNON HUNDLEY
- License first date
- Oct 7, 2020
- License effective date
- Oct 7, 2020
- District office
- SAN DIEGO RO · (619) 767-2300
- Regional office
- 08
- Clients served
- 983 - RCFE / DEMENTIA, 985 - RCFE / HOSPICE
Summary
The available records show 4 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Aug 17, 2026
- Most recent deficiency
- Aug 17, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 33 reports for this facility: 17 inspections, 16 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 17
- Recorded deficiencies
- 12
- Type A deficiencies
- 4
- Type B deficiencies
- 8
- Substantiated complaints
- 5
- Repeated topics
- 1
More than the typical 9
5 in the last 12 months
Well above the typical 3
4 in the last 12 months
Most this size have none
1 in the last 12 months
Well above the typical 3
3 in the last 12 months
More than the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature… Based on interviews, the licensee did not ensure that staff provided care free from abuse (rough handling) in 3 of 99 persons in care. This posed a potential health risk to persons in care.
Official plan of correction
Licensee agreed to retrain staff on personal rights specific to resident care and handling. Proof of training will be submitted to the Department by POC due date.
Deadline recorded: Aug 28, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 28, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87211(a)(3) Fires or explosions which occur in or on the premises shall be reported... no later than the next working day to the licensing agency. This requirement has not been met as evidenced by: Based on interviews, the Licensee did not comply with the section cited above in that the Licensee did not notify the Department of the fire the following working day. This poses a potential safety risk of 90 of 90 residents in care.
Official plan of correction
Executive Director (ED) will review regulation 87211 and submit a letter to the Department confirming their reporting requirement responsibilities by POC due date of 4/30/2026. Executive Director expressed understanding of their responsibility to report fires to the Department as soon as possible, and no later than the following working day.
Deadline recorded: Apr 30, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 30, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (a) The services provided by the facility shall be conducted so as to continue and promote, to the extent possible, independence and self-direction for all persons accepted for care. Such persons shall be encouraged to participate as fully as their conditions permit in daily living activities both in the facility and in the community.(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). The following requirement has not been met as evidenced by: Based on interviews conducted Resident1 eloped from the facility resulting in injury, which poses an immediate health, safety, or personal rights risk to residents in care.
Official plan of correction
Administrator will provide training to all staff on elopement prevention, including identifying residents at risk of elopement, supervision expectations, monitoring of exits, and appropriate respone when a resident attempts to leave the facility unsupervised. Training will also include reporting and documentation process, and submit to LPA by POC date of 02/23/2026.
Deadline recorded: Feb 23, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 23, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(g)(5)(E)(3)(c)
- Regulation authority
- CCR
What the official deficiency says
87507(g)(5)(E) Preadmission fees shall be refunded according to the following conditions:(3)... paid preadmission fees greater than five hundred dollars ($500) shall be refunded... as follows: (c) Refunds... shall be paid within 15 days of issuing the notice... This requirement has not been met as evidenced by: Based on interview and record review, the licensee did not ensure that R1 was issued a refund of their pre-admission fee within 15 days of notice. This poses a potential personal rights risk to R1.
Official plan of correction
Licensee already issued $1,400 refund to R1 and their responsible party. Executive Director and Business Office Manager will receive training on refunds and provide proof of training to the Department by POC due date of 11/26/2025.
Deadline recorded: Nov 26, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 26, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers... as necessary to perform... house cleaning... This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above in that there were not enough housekeeping staff employed to provide weekly housekeeping services per the admission agreement. This poses a potential personal rights risk to 110 of 110 residents in care.
Official plan of correction
Executive Director stated that the facility is currently fully staffed for housekeeping staff. Executive Director stated that she will provide an inservice training for housekeeping staff on proper cleaning procedures and speak to the housekeeping supervisor. Executive Director will provide a copy of the staff sign in sheets for the inservice training to the Department by POC due date of 3/28/2025.
Deadline recorded: Mar 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 28, 2025
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- CCR
What the official deficiency says
87625 Managed Incontinence (b) ... the licensee shall be responsible for the following: (3) Ensuring that... the facility remains free from odors from incontinence. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above in that resident apartments smelled of urine due to soiled incontience briefs. This poses a potential personal rights risk to 110 of 110 residents in care.
Official plan of correction
Executive Director will speak with R1 to adjust standby assistance days to increase R1's trash disposal to 4 times a week. Executive Director will be providing inservice training for caregivers to check and dispose of trash during any care services. Executive Director will provide sign in sheet for inservice training to Department by POC due date of 3/28/2025.
Deadline recorded: Mar 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 28, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(a)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b) (8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained. Research Council. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidenced by: Based on interviews, the licensee did not ensure the food provided to residents was of good quality, which posed a potential health, safety, and personal rights risk to all residents in care.
Official plan of correction
Executive Director agreed to train dining staff on quality of food and submit proof to the LPA by 3/20/2025. ED agreed to discuss food concern with residents during town hall meeting on 2/26/2025.
Deadline recorded: Feb 20, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: “(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff...” This requirement was not met, as evidenced by: Based on records and interviews, during the incident, licensee’s staff (S1, S2, and S3) did not accord 1 of 112 residents (R1) dignity, which posed an immediate personal rights risk to persons in care.
Official plan of correction
Manger interviews, corroborated by personnel records, showed: Licensee suspended S1, S2, and S3 on 11/11/2023, then administratively terminated their respective employments on 11/20/2023. On 11/12/2023, Licensee retrained its remaining staff on topics related to Resident’s Personal Rights. These actions resolve the deficiency.
Deadline recorded: Dec 9, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 9, 2023
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities: “(a)…residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (1) To have a reasonable level of personal privacy in…personal care and assistance…” This requirement was not met, as evidenced by: Based on records and interviews, during the incident, licensee’s staff (S1, S2, and S3) did not uphold the personal privacy of 1 of 112 residents (R1), which posed an immediate personal rights risk to persons in care.
Official plan of correction
Manger interviews, corroborated by personnel records, showed: Licensee suspended S1, S2, and S3 on 11/11/2023, then administratively terminated their respective employments on 11/20/2023. On 11/12/2023, Licensee retrained its remaining staff on topics related to Resident’s Personal Rights. These actions resolve the deficiency.
Deadline recorded: Dec 9, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 9, 2023
Correction not verified in available records
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(c)(5)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia: “(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs.” This requirement was not met, as evidenced by: Based on records and interviews, licensee did not ensure that 1 of 112 residents (R1), who was diagnosed with dementia, had a medical assessment performed within the last year, which posed a potential health, safety, and personal rights risk to persons in care.
Official plan of correction
Licensee agreed to coordinate with R1’s responsible person and physician, as needed, to obtain an updated LIC602 Physician’s Report for R1. Licensee agreed to E-mail a copy of R1’s updated LIC602 to LPA, by the POC due date.
Deadline recorded: Jan 7, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 7, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care: “(a)(4) The licensee shall assist residents with self-administered medications as needed.” This requirement was not met, as evidenced by: Based on records and interviews, the licensee's staff (S1) did not assist 1 of 108 residents (R1) with self-administered medications as needed/prescribed, which posed a potential health risk to persons in care.
Official plan of correction
Records and interviews show: a) S1 left facility employment and their last day worked 05/17/2023; and, b) Licensee retrained its remaining med tech team on accurate medication pass procedures on 06/01/2023. These actions resolve the deficiency.
Deadline recorded: Jul 15, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 15, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f)(1) Basic services shall at minimum include: (1) Care and supervision as defined in Section 87101 (c)(3) and Health and Safety Code section 1569.2 (c) This requirement was not met as evidenced by: Based on interviews and record reviews, the licensee did not provide supervision as defined in Section 87101 (c)(3) for 1 of 104 persons in care.
Official plan of correction
The licensee has agreed to procure vendorized care and supervision training within 24 hours and ensure 100 percent of care staff participate. Licensee will submit a sign-in sheet to LPA by December 29, 2022.
Deadline recorded: Nov 29, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 29, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Aug 24, 2026 · Control 08-AS-20250305093733
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology