CASA VERDUGO

5164 E PARKER ST, Oceanside CA 92057

Facility 374603413 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Apr 30, 2026Licensed

Additional info
Licensee
CASA VERDUGO, INC.
Administrator
OZORIO-VERDUGO, NATALIA
Contact
OZORIO-VERDUGO, NATALIA
License first date
Jan 20, 2015
License effective date
Jan 20, 2015
District office
SAN DIEGO RO · (619) 767-2300
Regional office
08
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 3 Type A and 7 Type B deficiencies for this facility.

Most recent inspection
Jan 21, 2026
Most recent deficiency
Apr 30, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 444 San Diego County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 12 reports for this facility: 9 inspections, 3 complaint investigations, and 0 licensing or administrative records.

Those records contain 3 Type A and 7 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
9

More than the typical 4

1 in the last 12 months

Recorded deficiencies
10

Well above the typical 1

1 in the last 12 months

Type A deficiencies
3

Most this size have none

0 in the last 12 months

Type B deficiencies
7

Well above the typical 1

1 in the last 12 months

Substantiated complaints
2

Most this size have none

1 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Admission, assessment, and evictionType B
Official classification
Type B
Official code
87224(d)(1)
Regulation authority
CCR

What the official deficiency says

87224 Eviction Procedures (d) The licensee shall set forth in the notice to quit the reasons relied upon for the eviction... (1) The notice to quit shall include the following information: This requirement has not been met as evidenced by: Based on interviews and records review, the Licensee did not comply with the section cited above in that the eviction notice issued to R1 did not contain all required elements, which poses a potential personal rights risk to 4 of 4 residents in care.

Official plan of correction

Administrator will attend training regarding eviction procedures and will submit proof of training to the Department by POC due date of 5/29/2026.

Deadline recorded: May 29, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 29, 2026
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468.2(a)
Regulation authority
CCR

What the official deficiency says

87468.2 (a) ...residents... shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs... This requirement has not been met as evidenced by: Based on interviews and records review, the licensee did not comply with the section above in that R1 eloped from the facility without staff knowledge after being dropped off by a transportation service. This posed an immediate safety risk to 1 of 5 residents.

Official plan of correction

Licensee stated staff will obtain transportation contact information and will make sure that residents are brought to the front door of the facility following transportation. The Licensee will submit a copy of the staff sign in sheet to the Department by POC due date of 8/4/2025. Licensee stated that staff now take pictures and videos of residents when they use transportation services.

Deadline recorded: Aug 4, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 4, 2025
Correction not verified in available records
View official report
Inspection
Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

87506(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility... This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above in that 2 of 5 resident records (R1 & R2) were incomplete which poses a potential health risk to 2 of 5 residents in care.

Official plan of correction

Licensee will fill out and obtain copies of required documents for R1 and R2 and maintain those records at the facility. Licensee will notify LPA via email when the records are complete by POC due date of 5/2/2025.

Deadline recorded: May 2, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 2, 2025
Correction not verified in available records
View official report
Inspection
Background checksType A
Official classification
Type A
Official code
87355(e)(1)
Regulation authority
CCR

What the official deficiency says

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department… This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above in that S1 was working at the facility for at least 5 calendar days and did not have a criminal background clearance, which poses an immediate safety risk to 5 of 5 residents in care.

Official plan of correction

POC Due Date: 01/27/2025 Plan of Correction LPAs observed S1 leave the facility during the visit. Administrator will submit the LIC501, LIC503, LIC508, and valid identification to the Department to process S1's criminal background clearance and will obtain documentation of S1's completed criminal background clearance before S1 is able to be present in or work at the facility. Administrator stated that she will review staff records to verify that staff have valid fingerprint clearance and association.

Corrective action observedRecorded in report dated Jan 27, 2025
Plan of correction recorded
View official report
Medication handling and storageType B
Official classification
Type B
Official code
87465(h)(5)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observation, the licensee did not comply with the section cited above in that 5 of 5 residents had medications stored in multi-day pill boxes which poses a potential health risk to 5 of 5 residents in care.

Official plan of correction

POC Due Date: 02/26/2025 Plan of Correction Administrator will look into options with residents' pharmacies to package medications together into bubble packs. Administrator will ask hospice agencies to provide medication training to Administrator and staff and provide the Department with a sign in sheet for the medication training by POC due date of 2/26/2025.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Dementia careType B
Official classification
Type B
Official code
87705(c)(5)
Regulation authority
CCR

What the official deficiency says

87705 (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not ensure that residents with a diagnosis of dementia, specifically R1 and R2, had a medical assessment that was conducted annually. This poses a potential health risk of 2 of 6 residents in care.

Official plan of correction

POC Due Date: 01/16/2025 Plan of Correction Administrator will contact R1 and R2's responsible parties to obtain medical appointments for both residents to be reassessed and obtain new LIC602s. Administrator will submit copies of the new LIC602s for R1 and R2 to the Department by POC due date of 1/16/2025.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

87309(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observation, the licensee did not comply with the section cited above in regards to unsecured cleaning products and chemcials which were stored in a resident bathroom, unlocked garage, and under the sink in the kitchen. This poses an immediate health and safety risk to 4 of 4 persons in care.

Official plan of correction

POC Due Date: 01/19/2024 Plan of Correction Administrator removed the hazardous and toxic items and locked them in a cabinet in the garage during the visit. Cleared during the visit.

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 of 4 resident records (R1-R4) were incomplete which poses a potential health and safety risk to 4 of 4 persons in care.

Official plan of correction

POC Due Date: 02/16/2024 Plan of Correction Administrator will review and complete any missing documents for R1-R4 files. Administrator will submit a signed LIC9098 to the Department by POC due date of 2/16/2024.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(a)
Regulation authority
CCR

What the official deficiency says

87412 (a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above for 3 out of 5 staff records (S1-S3) were incomplete. This poses a potential safety risk to 4 of 4 persons in care.

Official plan of correction

POC Due Date: 02/16/2024 Plan of Correction Administrator will review and complete any missing documents for S1-S3 files. Administrator will submit a signed LIC9098 to the Department by POC due date of 2/16/2024.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)
Regulation authority
CCR

What the official deficiency says

87211 Reporting Requirements (a)(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence... This requirement has not been met as evidenced by: Based on interviews and records review, the Administrator did not submit death reports to the Department for the deaths of R1-R14. This poses a potential safety risk to 4 of 4 residents in care.

Official plan of correction

Administrator stated she will take an online training regarding reporting requirements and submit proof of completion to the Department by POC due date of 10/31/2023.

Deadline recorded: Oct 31, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2023
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology