Resident rights
Cited in 2 reports, with 2 deficiencies in total.
PARKVIEW MEMORY CARE AT PARADISE VILLAGE
735 ARCADIA AVENUE, National City CA 91950
70 bedsLatest official report Aug 18, 2026Licensed
Additional info
- Telephone
- (619) 399-5988
- Licensee
- PVHR2 LLC; GENERATIONS CA LLC
- Administrator
- JIMENEZ, KATRINA
- Contact
- JIMENEZ, KATRINA
- License first date
- Jul 25, 2016
- License effective date
- Jul 25, 2016
- District office
- SAN DIEGO RO · (619) 767-2300
- Regional office
- 08
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Aug 18, 2026
- Most recent deficiency
- Feb 21, 2026
3 later reports, from May 19, 2026 through Aug 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 20 reports for this facility: 13 inspections, 7 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 13
- Recorded deficiencies
- 4
- Type A deficiencies
- 2
- Type B deficiencies
- 2
- Substantiated complaints
- 2
- Repeated topics
- 1
More than the typical 9
3 in the last 12 months
More than the typical 3
2 in the last 12 months
Most this size have none
1 in the last 12 months
Fewer than the typical 3
1 in the last 12 months
More than the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs...of the facility require such additional staff for the provision of adequate services. This was not met as evidenced by: Based on interviews and records review, Licensee failed to provide increased supervision to R1 and cause R1 to have multiple falls which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
Staff will provide proof of scheduled training with management staff within 24 hours to LPA via email. Training will be completed and submitted to LPA with sign-in sheet and training topic clearly noted via email by 02/25/2026.
Deadline recorded: Feb 22, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 22, 2026
Correction not verified in available records
Inspection
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 87469(c)(3)
- Regulation authority
- CCR
What the official deficiency says
87469 Advanced Directives and Requests Regarding Resuscitative Measures: “(c)(3) Specifically for a terminally ill resident that is receiving hospice services…For emergencies not directly related to the expected course of the resident’s terminal illness, the facility staff shall immediately telephone emergency response (9-1-1).” This requirement was not met, as evidenced by: Based on records and interviews, for 1 of 49 residents (R1), who was receiving hospice care services and experiencing an emergency not directly related to the expected course of their terminal illness, Licensee’s staff did not immediately telephone emergency response (9-1-1). This posed a potential health risk to persons in care.
Official plan of correction
On 02/02/2026, prior to CCLD’s case management visit, Licensee had already conducted an in-service retraining with its staff, educating them to call 911 when the resident’s medical emergency is not directly related to the expected course of the resident’s terminal illness. Licensee reminded its staff that while a resident and their responsible person may refuse transport to the hospital, such refusals should be made directly to first responders, after said personnel have already met with and inspected the resident. The Plan of Correction is Satisfied.
Deadline recorded: Feb 4, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 4, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(6)
- Regulation authority
- CCR
What the official deficiency says
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(6)To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This requirement is not met, evidenced by Based on records and interviews, Licensee's employee physically restrained resident (R1), preventing them from leaving the facility. This posed a potential safety risk to 1 of 48 clients in care.
Official plan of correction
Licensee will conduct an in-service training on personal rights, and abuse training for staff on and provide sign in sheets to the Department by POC due date.
Deadline recorded: Sep 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 29, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: “(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from…humiliation…abuse…” This requirement was not met, as evidenced by: Based on records and interviews, licensee’s staff (S1) did not ensure that 2 of 59 residents (R1 and R2) were free from humiliation and abuse, which posed an immediate health, safety, personal rights risk to persons in care.
Official plan of correction
Per staff and manager interviews: S1’s employment ended on 09/06/2023, resolving the immediate risk. Licensee agreed to retrain its direct care team at large on: a) Resident’s Personal Rights, b) Mandated Reporting Requirements, and c) How to correctly manage behaviors and refusal of care for residents diagnosed with dementia. Licensee agreed to submit a copy of the handouts used and the training sign-in sheet to LPA, by 11/24/2023.
Deadline recorded: Oct 26, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 26, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 8 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report2 complaints have no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Aug 24, 2026 · Control 08-AS-20230731093707
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
- Jan 28, 2026 · Control 08-AS-20251114104238
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology