Medical and dental care
Cited in 4 reports, with 4 deficiencies in total.
WESTMONT OF LA MESA
9000 MURRAY DR, La Mesa CA 91942
164 bedsLatest official report Apr 8, 2026Licensed
Additional info
- Telephone
- (619) 369-9700
- Licensee
- WESTMONT MGR GP LLC,GP OF LM OPS LP;WESTMONT LVNG
- Administrator
- WES HEBNER
- Contact
- WES HEBNER
- License first date
- Sep 25, 2019
- License effective date
- Sep 25, 2019
- District office
- SAN DIEGO RO · (619) 767-2300
- Regional office
- 08
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 3 Type A and 10 Type B deficiencies for this facility.
- Most recent inspection
- Mar 24, 2026
- Most recent deficiency
- Jan 22, 2026
3 later reports, from Mar 24, 2026 through Apr 8, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 32 reports for this facility: 14 inspections, 18 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 10 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 14
- Recorded deficiencies
- 13
- Type A deficiencies
- 3
- Type B deficiencies
- 10
- Substantiated complaints
- 8
- Repeated topics
- 1
More than the typical 9
1 in the last 12 months
Well above the typical 3
5 in the last 12 months
Most this size have none
0 in the last 12 months
Well above the typical 3
5 in the last 12 months
Well above the typical 1
4 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 6 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)
- Regulation authority
- CCR
What the official deficiency says
87465(a) – Incidental Medical and Dental Care(a) The licensee shall ensure that residents receive assistance in meeting their medical and dental needs… promptly notifying the physician of any significant change in a resident’s condition. Based on interviews and record review, the licensee did not seek timely medical care for a resident after staff observed a significant change in condition, which poses a potential health risk to persons in care.
Official plan of correction
The licensee is conduct in-service training to care staff to ensure prompt physician notification and assistance seeking medical care after significant change in condition is observed. LIcensee staff will submit proof of training by POC
Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 1569.683
- Regulation authority
- HSC
What the official deficiency says
Eviction notices; Reasons for Eviction Contents; Service: In addition to complying with other applicable regulations, the notice to quit shall include all required information listed on H & S 1569.683. This requirement was not met as evidenced by: Based on record review licensee did not issue a lawful 30 day notice for (R1) which posed a potential personal rights violation.
Official plan of correction
Licensee executive staff agreed to attend/review training on Evictions and provide proof of training by POC due date.
Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.657(a)
- Regulation authority
- HSC
What the official deficiency says
1569.657(a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident's representative, if any, written notice of the rate increase within two business days after initially providing services... This requirement has not been met as evidenced by: Based on interviews and record review, the Licensee did not provide the resident’s responsible party with a notice of services at a new level of care . This posed a potential personal rights risk to R1.
Official plan of correction
Licensee executive staff agrees to review the facility’s admission policy as it pertains to Health & Safety Code §1569.657(a) regarding providing services and notifying residents and their representatives of any change in level of care and associated charges by POC
Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(2)
- Regulation authority
- CCR
What the official deficiency says
Section 87625(b)(2) – Managed Incontinence…the licensee shall be responsible for the following: Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, including during the night. This requirement was not met as evidenced by: Based on records review, interviews with staff, and outside sources, the licensee did not provide incontinent care to meet R1’s needs. This posed a potential health, safety and personal risk to 1 of 122 residents in care.
Official plan of correction
The licensee will provide in-service training on proper incontinence care protocols and submit documentation of staff training by the POC.
Deadline recorded: Feb 6, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 6, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a)(4) The licensee shall assist residents with self-administered medications as needed. This requirement has not been met as evidenced by: Based on interviews, the Licensee did not ensure that staff correctly assisted residents with medication administration, which poses a potential health risk for 1 of 123 residents in care.
Official plan of correction
Resident Service Director stated that an in-service medication training was conducted on 8/28/2025 after the incident. RSD submitted proof of training to the department on 10/15/2025 while at the facility.
Deadline recorded: Oct 15, 2025. A deadline is not proof that correction was completed.
Corrective action reported
Correction deadline recordedDeadline Oct 15, 2025
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) residents... shall have all of the following personal rights (3) to be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... This requirement has not been met as evidenced by: Based on interviews and records review, the Licensee did not ensure R1 was free from abuse resulting in bruising. This poses an immediate personal rights risk to 1 of 126 residents in care.
Official plan of correction
Immediate risk has been removed, LPA verified with the Licensee that S2 is no longer working at the facility as of 06/08/2023. Licensee will conduct an in-service training on reporting requirements, personal rights, and abuse training for staff and provide sign in sheet.
Deadline recorded: Jun 28, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 28, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
A plan for incidental medical care shall be developed by each facility. The plan shall encourage routine medical care and provide for assistance in obtaining such care by... The licensee shall arrange or assist in arranging for medical care appropriate to the conditions and needs or residents... This requirement was not met as evidenced by: Based on interviews and records review, the licensee delayed medical attention for 1 of 126 resident that expressed pain for 5 days which posed an immediate health, safety or personal risk to persons in care.
Official plan of correction
Executive Director agreed to have all staff (Clinical team) attend a CCL approved training on timely medical attention. Proof of training will be provided by POC due date.
Deadline recorded: Jun 27, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 27, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 872119(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Reporting Requirements: Each licensee shall furnish to the licensing agency such reports as the Department may require...A written report shall be submitted to the licensing agency and to the person responsible for the resident within 7 days of the occurrence of..Death or any serious injury... This requirement is not met as evidenced by: Based on interview and records reviewed, the licensee did not report 1 out of 120 resident fall, hospitalization or death which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Executive Director agreed to have all staff (Clinical team) attend a CCL approved training on Reporting Requirements. Proof of training will be provided by POC due date.
Deadline recorded: Jul 19, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 19, 2024
Correction not verified in available records
Inspection
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87645(c)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incident Medical and Dental Care (c)(2) Once ordered by the physician the medication is given according to the physician's directions. This requirement has not been met as evidenced by: Based on interview and record review, the licensee did not ensure that R1's medication was administered as ordered by the physician. This poses a potential health risk to 1 of 92 residents in care.
Official plan of correction
RSD conducted an in-service training for staff on proper medication administration and verification by 6/29/2024 after discovering the medication error.
Deadline recorded: Jun 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 29, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 84761(A)
- Regulation authority
- CCR
What the official deficiency says
The facility shall determine the amount of supervision necessary by assessing the mental status of the prospective resident to determine if the individual: (1)tends to wander; (2) is confused or forgetful (5) has a documented history of behaviors which may result in harm to self or others. This requirement was not met as evidenced by: Based on records reviews and interviews, the licensee did not ensure the amount of supervision determined necessary by assessments for one (1) Resident 1 [R1] in care which posed an immediate safety risk to residents in care.
Official plan of correction
Executive Director agreed to have all staff attend a CCL approved training on assessing changes in behavior/conditions to determine appropriate level of care. Proof of training will be provided by POC due date.
Deadline recorded: Mar 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 29, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities: “(a) Residents in all residential facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff…” This requirement was not met, as evidenced by: Based on records and interviews, licensee’s staff (S1) did not accord dignity to 1 of 121 residents (R1), which posed a potential personal rights risk to persons in care.
Official plan of correction
Per personnel records and staff interviews: Licensee terminated S1’s employment at the facility effective 02-09-2023. Licensee agreed to use a third-party source to retrain remaining staff on Residents’ Personal Rights (as described in regulations 87468.1 and 87468.2). Licensee agreed to send a copy of the training sign-in sheet (which will include the instructor’s full name, signature, and agency) and any handouts used to LPA by the POC due date.
Deadline recorded: Mar 30, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 30, 2023
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1(a)(3) Personal Rights of Residents in All Facilities: “(a) Residents in all residential facilities for the elderly shall have all of the following personal rights: (3) To be free from…abuse…” This requirement was not met, as evidenced by: Based on records and interviews, licensee staff (S1) did not ensure 1 of 121 residents (R1) was free from abuse, which posed a potential personal rights risk to persons in care.
Official plan of correction
Per personnel records and staff interviews: Licensee terminated S1’s employment at the facility effective 02-09-2023. Licensee agreed to use a third-party source to retrain remaining staff on Elder Abuse Prevention and Mandated Reporter Requirements. Licensee agreed to send a copy of the training sign-in sheet (which will include the instructor’s full name, signature, and agency) and any handouts used to LPA by the POC due date.
Deadline recorded: Mar 30, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 30, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Based on observations, the licensee did not accord healthful accomodations in 138 of 138 persons in care which posed a potential health and personal rights risk to persons in care.
Official plan of correction
Licensee agrees to provide outside source PPE training to staff by August 8, 2022. Licensee will send LPA by POC Due Date the sign in sheet of staff's attendance.
Deadline recorded: Aug 8, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 8, 2022
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology