Medical and dental care
Cited in 3 reports, with 3 deficiencies in total.
LA VIDA REAL
11588 VIA RANCHO SAN DIEGO, El Cajon CA 92019
177 bedsLatest official report Jun 12, 2026Licensed
Additional info
- Telephone
- (619) 660-5778
- Licensee
- LVR SUBTENANT LLC; SRG MANAGMENT LLC
- Administrator
- GARCIA, KIMBERLY
- Contact
- GARCIA, KIMBERLY
- License first date
- Dec 30, 2014
- License effective date
- Dec 30, 2014
- District office
- SAN DIEGO RO · (619) 767-2300
- Regional office
- 08
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 14 Type B deficiencies for this facility.
- Most recent inspection
- Dec 8, 2025
- Most recent deficiency
- Dec 22, 2025
2 later reports, from Jan 14, 2026 through Jan 21, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 41 reports for this facility: 14 inspections, 26 complaint investigations, and 1 licensing or administrative record.
Those records contain 2 Type A and 14 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 14
- Recorded deficiencies
- 16
- Type A deficiencies
- 2
- Type B deficiencies
- 14
- Substantiated complaints
- 8
- Repeated topics
- 5
More than the typical 9
1 in the last 12 months
Well above the typical 3
5 in the last 12 months
Most this size have none
1 in the last 12 months
Well above the typical 3
4 in the last 12 months
Well above the typical 1
3 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Resident rights
Cited in 3 reports, with 3 deficiencies in total.
Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 12 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements – General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by: Based on record review, the licensee did not respond to 2 out of 124 [R2;-R6] residents’ requests for assistance in a timely manner. Some residents waited more than 30 minutes for staff to respond to and restore pendants. This poses a potential health and safety risk to residents in care.
Official plan of correction
The Executive Director stated they will conduct In-Service training on response times and resetting the call button. Proof of training due by POC due date.
Deadline recorded: Jan 19, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 19, 2026
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(i)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care. Prescription medications which are not taken with the resident upon termination of services, not returned to the issuing pharmacy...shall be destroyed in the facility by the facility administrator and one other adult who is not a resident. Both shall sign a record, to be retained for at least three years, which lists the following: Based on interviews, the licensee did not ensure the medications were destroyed by the Administrator for 121 out of 121 [R1;-R121] residents, which poses a potential health and safety risk to residents in care.
Official plan of correction
The Executive Director stated they will apply for a waiver for medication destruction to appoint staff to destroy medications. Waiver due by POC due date.
Deadline recorded: Jan 19, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 19, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as in evidence: Based on interviews and record reviews the licensee did not provide R1 with supervision in 1 of 124 people in care which posed an immediate health and safety risk to persons in care.
Official plan of correction
Licensee states that after the incident, all care staff and receptionist received training on elopment. Licensee states they will attain certified outside sourced training for all staff in regards to elopement and will provide proof of scheduled training via email to LPA.
Deadline recorded: Dec 20, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2 (a) ...residents in privately operated residential care facilities ... shall have all of the following personal rights: (4)To ...services that meet their individual needs and are delivered by staff that are sufficient in numbers... and competency to meet their needs. This requirement was not met as in evidence: Based on interviews and record reviews the licensee did not provide R1 with services that met their individual need in 1 of 124 people in care which posed an potential safety risk to persons in care.
Official plan of correction
Licensee states they will provide certified outside source training for all staff in regards to meeting resident individual needs and will provide proof to LPA via email.
Deadline recorded: Jan 2, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 2, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services.(f)Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as in evidence: Based on interviews and records reviewed the licensee did not provide assitance in feeding in 1 of 126 persons in care (R1) which posed a potential Health and personal rights risk to persons in care.
Official plan of correction
Licensee states staffing has been adjusted as of July 2025 and will provide staff with inservice training regarding resident change in conditions. Licensee will provide LPA with training documentation by POC date.
Deadline recorded: Sep 19, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 19, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
(a) residents in privately operated residential care facilities shall have all of the following...: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as in evidence; Based on interviews and records the licensee did not provide supervision and care to one resident in care (R1) of which posed a potential Health, Safety, and Personal Rights risk to persons in care
Official plan of correction
Licensee states they will conduct a re-training on resident monitoring by POC date.
Deadline recorded: Aug 22, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 22, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- CCR
What the official deficiency says
Managed Incontinence- b).... the licensee shall be responsible for the following (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence.This requirement was not met as in evidence: Based on observations and records reviewed the licensee did not did not keep R1's room free of odors from incontinence in 1 of 120 persons in care which poses a potential personal rights risk.
Official plan of correction
Licensee agrees to make R1's room clear of any urine odors by POC date.
Deadline recorded: Mar 21, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 21, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements-Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidence by: Based on interviews and records reviewed the licensee did not provide suffient staffing to respond timely to 1 of 65 persons in care [R1] which posed a potential Personal Rights risk to persons in care.
Official plan of correction
Licensee is actively working on resident response time with carestaff and management. Licensee agrees to provide proof of action taken to LPA via email.
Deadline recorded: Sep 11, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 11, 2024
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) (4) The licensee shall assist residents with self-administered medications. Based on interviews and records reviewed the licensee did not assist R1 with medication in 1 of 65 persons in care [R1] which posed a potential Personal Rights risk to persons in care.
Official plan of correction
Licensee agrees to provide a training for medication to all care staff within two weeks and provide proof to LPA via email.
Deadline recorded: Sep 11, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 11, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements – General: “(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.” This requirement was not met, as evidenced by: Based on interviews and records, during the incident in question, Licensee did not ensure facility personnel were sufficient in numbers to provide the services necessary to meet the needs of 1 of 115 residents (R1), which posed a potential health and safety risk to persons in care.
Official plan of correction
License agreed to retrain its current direct care staff on the following expectations: a) The posted shift end time is the time staff should physically depart the caregiving floor to walk to the timeclock, not the time staff clock out; b) The posted shift start time is the time staff should physically arrive on the caregiving floor after they have walked there from the timeclock; c) Shift leaders (i.e., nurses and med aides) should monitor for any late arrival notices from incoming staff, and ask for volunteers from the outgoing shift to stay on longer, if possible, until the late person arrives, particularly if the shift in that area is already running lean; and, d) Excessive occurrences of tardiness may warrant discipline according to company policy. Licensee agreed to E-mail the training sign-in sheet to LPA, by the POC due date.
Deadline recorded: Feb 9, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 9, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303(a) Maintenance and Operation: The facility shall be clean, safe, sanitary and in good repair at all times… this requirement was not met as evidence by: Based on documentation, staff did not fix R1’s toilet tank cover timely resulting in worms breeding inside the tank. This posed a potential personal rights risk to 1 of 306 [R1] residents in care.
Official plan of correction
Due to LPA observations during the visit, the POC has been cleared.
Deadline recorded: Nov 17, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Nov 17, 2023
Correction deadline recordedDeadline Nov 17, 2023
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Apr 22, 2024 · Control 08-AS-20220502155052
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology