Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
WESTMONT AT SAN MIGUEL RANCH
2325 PROCTOR VALLEY RD, Chula Vista CA 91914
105 bedsLatest official report May 29, 2026Licensed
Additional info
- Telephone
- (619) 271-4385
- Licensee
- WESTMONT MANAGER GP LLC; WESTMONT LIVING INC
- Administrator
- ZEPEDA, JESSICA
- Contact
- ZEPEDA, JESSICA
- License first date
- Feb 23, 2015
- License effective date
- Feb 23, 2015
- District office
- SAN DIEGO RO · (619) 767-2300
- Regional office
- 08
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Feb 11, 2026
- Most recent deficiency
- Feb 12, 2026
3 later reports, from Feb 25, 2026 through May 29, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 38 reports for this facility: 15 inspections, 23 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 6 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 15
- Recorded deficiencies
- 9
- Type A deficiencies
- 3
- Type B deficiencies
- 6
- Substantiated complaints
- 6
- Repeated topics
- 2
More than the typical 9
1 in the last 12 months
Well above the typical 3
2 in the last 12 months
Most this size have none
2 in the last 12 months
More than the typical 3
0 in the last 12 months
Well above the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 3 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464 (f)(1)Basic Services Basic services shall at a minimum include: Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This was not met as evidenced by: Based on interviews and records review, R1 was able to elope from the facility on 09/14/2024 due to lack of care and supervision which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
The licensee agreed to conduct staff training on regulations regarding providing care and supervision to meet residents' needs by an independent contractor. Documentation of the training will be submitted to CCL by the POC due date.
Deadline recorded: Mar 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 13, 2026
Correction not verified in available records
Complaint
Allegations1 substantiated · 2 unsubstantiated · 1 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465(a)(1) Incidental Medical and Dental Care. A plan for incidental medical and dental care shall be developed by each facility.....The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This was not met as evidenced by: Based on interviews and records review, the facility did not meet the needs of R1 as R1s condition had changed due to the abscess having some kind of discharge. Even though staff did provide the required care the facility should have sent R1 out of the facility immediately, as the discharge from the open wound was now a portal for an infection as R1 had sepsis, which poses an immediate health and safety risk to residents in care.
Official plan of correction
The licensee agreed to conduct staff training on regulations regarding providing assisting and arranging medical attention to meet residents' needs. Documentation of the training will be submitted to CCL by the POC due date.
Deadline recorded: Mar 13, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 13, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement was not met as evidenced by: Based on review of records, and interviews, the licensee did not ensure R1 was free of neglect, which resulted in R1 sustaining injuries, this posed an immediate health, safety, and personal rights risk to 1 of 89 residents in care.
Official plan of correction
Executive Director agreed to provide in service training to all care staff/ Med techs regarding the following topics; proper record keeping, change of condition, service planning, and internvention implementation, by 10/11/2024. The ED agreed to provide the LPA a log of who attended the trainings, by 10/11/24.
Deadline recorded: Sep 30, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 30, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(4)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services(to include) (4) Personal assistance and care as needed by the resident …with those activities of daily living ... Based on interviews and record review 1 of 63 residents did not receive basic services when care was not delivered to R1 for six hours which posed a potential risk to the health of persons in care.
Official plan of correction
Facility will coach S1 regarding edorsing care needs to other staff if unable to provide care, endorse in writing from shift to shift, and to elivate issues with specific residents to supervisor.
Deadline recorded: Apr 26, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 26, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(C)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 (C)(2) Incidental Medical and Dental Care … Once ordered by the physician the medication is given according to the physician's directions… this requirement was not met as evidence by: Based on staff and resident interviews, facility did not provide the residents their medications as prescribed, at the appropriate timeframe. This posed a potential health risk to 4 of 71 [R1, R2, R3, & R4] residents in care.
Official plan of correction
Facility will assign a lead staff to ensure agency staff are trained and there is an assigned staff who are responsible for proper medication distribution. Facility will submit a month's calendar of the assigned leads by POC due date, 12/22/23.
Deadline recorded: Dec 22, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 22, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87458(a)
- Regulation authority
- CCR
What the official deficiency says
87458 Medical Assessment … Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment. … this requirement was not met as evidence by: Based on records review, staff did not obtain residents Physician’s Report (LIC602) prior to admission. This posed a potential health risk to two of 78 [R1 & R2] residents in care.
Official plan of correction
Executive Director will have a documented discussion to include a plan of correction with their sales team regarding the admission of residents and send a copy to LPA by due date, 10/03/23
Deadline recorded: Oct 3, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 3, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 1569.317
- Regulation authority
- HSC
What the official deficiency says
1569.317 Absentee notification plan for missing residents Every residential care facility for the elderly, as defined in Section 1569.2, shall, for the purpose of addressing issues that arise when a resident is missing from the facility, develop and comply with an absentee notification plan… this requirement was not met as evidenced by: Based on interviews and records reviewed Licensee did not ensure staff complied with the facility’s absentee notification plan. Staff 1 (S1) did not complete an immediate systematic search of the property after an exit door alarm went off. This posed a potential safety risk to 1 out of 68 residents in care.
Official plan of correction
Operations Specialist provided verification of Elopement Drill training provided to all memory care staff by a contracted Nurse on March 16, 2023. POC cleared.
Deadline recorded: Mar 28, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Mar 28, 2023
Correction deadline recordedDeadline Mar 28, 2023
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology