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ACTIVCARE AT ROLLING HILLS RANCH

850 DUNCAN RANCH ROAD, Chula Vista CA 91914

Facility 374603431 · RESIDENTIAL CARE ELDERLY (740)

80 bedsLatest official report May 20, 2026Licensed

Additional info
Licensee
RAC RLG HLS LP/INCOME PRTY GRP GP/ACTIVCARE LV INC
Administrator
BONGHABIH N. SHEY
Contact
BONGHABIH N. SHEY
License first date
Oct 3, 2013
License effective date
Oct 3, 2013
District office
SAN DIEGO RO · (619) 767-2300
Regional office
08
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 3 Type A and 3 Type B deficiencies for this facility.

Most recent inspection
May 20, 2026
Most recent deficiency
Feb 21, 2026

1 later report, on May 20, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 91 San Diego County facilities licensed for 50 or more beds.

In the available public five-year record, CCLD published 17 reports for this facility: 12 inspections, 5 complaint investigations, and 0 licensing or administrative records.

Those records contain 3 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
12

More than the typical 9

2 in the last 12 months

Recorded deficiencies
6

More than the typical 3

2 in the last 12 months

Type A deficiencies
3

Most this size have none

2 in the last 12 months

Type B deficiencies
3

About the same as most this size

0 in the last 12 months

Substantiated complaints
3

More than the typical 1

2 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint
All report typesInspectionComplaintLicensing record
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Basic services and supervisionType A
Official classification
Type A
Official code
87464(f)(1)
Regulation authority
CCR

What the official deficiency says

87464 Basic Services (f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). The following requirement has not been met as evidenced by: The facility neglected to provide proper care and supervision of Resident 1 leading to serious injury, which poses an immediate health, safety, or personal rights risk to residents in care.

Official plan of correction

Administrator will ensure maintenance director checks equipment monthly for 3 months to ensure all equipment is safe and in good repair, also In service facility staff on recognizing and reporting any unsafe equipment, and also In Service training with staff on ensuring residents with 2 person assist are transferred safely, and submit to LPA by POC date 02/22/2026.

Deadline recorded: Feb 22, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 22, 2026
Correction not verified in available records
View official report
View official source
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(4)
Regulation authority
CCR

What the official deficiency says

87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on observations, records review, and interviews with staff and outside sources, licensee did not ensure that care and supervision was provided to meet R1 needs as outlined in R1’s service care plan. This posed an immediate health, safety, and personal rights risk to one 1 of 53 residents in care.

Official plan of correction

The licensee agreed to conduct staff training on regulations regarding providing care and supervision to meet residents' needs. Documentation of the training will be submitted to CCL by the POC due date.

Deadline recorded: Mar 13, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 13, 2026
Correction not verified in available records
View official report
View official source
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
View official source
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(11)
Regulation authority
CCR

What the official deficiency says

Regulation 87468.1 Personal Rights of Resident in All Facilities (a)(11) to have their visitors... permitted to visit privately during reasonable hours and without prior notice... This requirement has not been met as evidenced by: Based on interviews and records review, the Licensee did not ensure R1 was permitted to have visitors. This poses a potential personal rights risk to 44 of 44 residents in care.

Official plan of correction

Executive Director stated they will schedule a vendor training on visitiaton for staff and will send a copy of the training sign in sheet to LPA by POC due date.

Deadline recorded: Jun 30, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 30, 2023
Correction not verified in available records
View official report
View official source

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology