JASMIN TERRACE AT YUCCA VALLEY

55425 SANTA FE TRAIL, Yucca Valley CA 92284

Facility 361880801 · RESIDENTIAL CARE ELDERLY (740)

85 bedsLatest official report Aug 18, 2026Licensed

Additional info
Licensee
VVS1, LLC
Administrator
MICHAEL GARCIA
Contact
MICHAEL GARCIA
License first date
Sep 8, 2020
License effective date
Sep 8, 2020
District office
SAN BERNARDINO ASC · (951) 248-2222
Regional office
56
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 28 Type A and 40 Type B deficiencies for this facility.

Most recent inspection
Aug 18, 2026
Most recent deficiency
Aug 7, 2026

2 later reports, from Aug 18, 2026 through Aug 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 37 San Bernardino County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 99 reports for this facility: 38 inspections, 61 complaint investigations, and 0 licensing or administrative records.

Those records contain 28 Type A and 40 Type B deficiencies.

3 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
38

More than the typical 6

9 in the last 12 months

Recorded deficiencies
68

Well above the typical 7

12 in the last 12 months

Type A deficiencies
28

Well above the typical 2

2 in the last 12 months

Type B deficiencies
40

Well above the typical 4

10 in the last 12 months

Substantiated complaints
23

Well above the typical 1

6 in the last 12 months

Repeated topics
9

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits

No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors..This requirement is not met as evidenced by: The licensee did not comply with the section cited above by LPA observed the carpet in bedroom 110 was stained and soiled with dirt; which poses a potentional health, safety and personal rights risk to persons in care.

Official plan of correction

The Administrator has agreed to clean the carpet and provide photo proof by POC due date.

Deadline recorded: Aug 14, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 14, 2026
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 6 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited

Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87413(a)(2)
Regulation authority
CCR

What the official deficiency says

87413 (a)(2) Personnel – Operations (a) In each facility: (2)Care and supervision of residents shall be provided without physical or verbal abuse, exploitation or prejudice. This requirement is not met as evidenced by: Based on interviews and records review, the licensee did not comply with the section cited above. R1 was verbally abused by S1 while in care.

Official plan of correction

Licensee terminated and dissociated S1 from the facility

Deadline recorded: May 4, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 4, 2026
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited

Medical and dental careType B
Official classification
Type B
Official code
87465(a)(2)
Regulation authority
CCR

What the official deficiency says

87465(a)A plan for incidental medical and dental care shall be developed by each facility…(2)The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation…to available medical or dental facility which will meet the resident's need…This requirement is not met at evidenced by: The Licensee did not comply with the section cited above, as staff #1(S1) did not ensure resident #1 (R1) was transported to their medical appointment as scheduled; which poses a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

The Licensee/Administrator has agreed to provided staff inservice training on ensuring resident medical/transportation needs are met. Proof of training to be submitted to the licensing agency by POC due date.

Deadline recorded: Mar 31, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 31, 2026
Correction not verified in available records
View official report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303(a)The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: The Licensee did not comply with the section cited above by not ensuring that resident bedroom carpets in rooms108, 109, and 123 were clean and the sink faucet in resident bedroom #109 was operating properly; which poses an potential health, safety, and personal rights risk to persons in care.

Official plan of correction

During today's visit, LPA observed the sink faucet in bedroom #109 was repaired. The Administrator stated that the carpets in bedrooms #108, 109, and 123 will be replaced by POC due date. Proof of correction shall be submitted to the licensing agency by POC due date.

Deadline recorded: Mar 31, 2026. A deadline is not proof that correction was completed.

Corrective action observedRecorded in report dated Mar 16, 2026
Plan of correction recorded
Correction deadline recordedDeadline Mar 31, 2026
View official report
Complaint

Allegations0 substantiated · 8 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

87309(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: The Licensee did not comply with section cited above by a hand saw left unlocked and unattended in the facility's dining room; which poses an immediate, health, safety, and personal rights risk to persons in care.

Official plan of correction

Correction: the hand saw was removed and placed in a locked box.

Deadline recorded: Mar 16, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 16, 2026
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Records and plan of operationType B
Official classification
Type B
Official code
87506(c)(1)
Regulation authority
CCR

What the official deficiency says

Title 22, Division 6 Chapter 8 Article 09. Resident Records(c) All information and records obtained from or regarding residents shall be confidential. (1) The licensee shall be responsible...for safeguarding the confidentiality of their contents. The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. This requirement is not met as evidence by: Based on interviews and file reviews, the licensee did not comply with the section cited above by not ensuring that the licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of their designated representative which poses a potential health, safety or personal rights risk to residents in care.

Official plan of correction

Licensee agreed to read regulation 87506 in its entirety and submit a statement of understanding to follow the regulation above by plan of correction (POC) due date.

Deadline recorded: Feb 18, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 18, 2026
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Records and plan of operationType B
Official classification
Type B
Official code
87506(c)(1)
Regulation authority
CCR

What the official deficiency says

Title 22, Division 6 Chapter 8 Article 09. Resident Records(c) All information and records obtained from or regarding residents shall be confidential. (1) The licensee shall be responsible...for safeguarding the confidentiality of their contents. The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. This requirement is not met as evidence by: Based on interviews and file reviews, the licensee did not comply with the section cited above by not ensuring that the licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative which poses a potential health, safety or personal rights risk to residents in care.

Official plan of correction

Licensee agreed to read regulation 87506 in its entirety and submit a statement of understanding to follow the regulation above by plan of correction (POC) due date.

Deadline recorded: Feb 18, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 18, 2026
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 7 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 5 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 6 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by kitchen knives were left unlocked and attended by staff; which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/06/2025 Plan of Correction The Licensee/Administrator has acquired a locked box to store kitchen knives.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(c)(1)
Regulation authority
CCR

What the official deficiency says

(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs record review, the licensee did not comply with the section cited above staff #1 (S1) first aid/CPR training certification was expired; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/24/2025 Plan of Correction The Licensee/Administrator shall provide proof of current first aid/CPR training for S1 by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType B
Official classification
Type B
Official code
1569.626(a)(2)
Regulation authority
HSC

What the official deficiency says

(a) All residential care facilities for the elderly shall meet the following training requirements, as described in Section 1569.625, for all direct care staff: (2) Eight hours of in-service training per year on the subject of serving residents with dementia. This training shall be developed in consultation with individuals or organizations with specific expertise in dementia care or by an outside source with expertise in dementia care. In formulating and providing this training, reference may be made to written materials and literature on dementia and the care and treatment of persons with dementia. This training requirement may be satisfied in one day or over a period of time. This training requirement may be provided at the facility or offsite and may include a combination of observation and practical application. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by not maintaining record of annual dementia for staff #2 (S2) on file for LPA review. Last training was conducted in September 2023, which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/24/2025 Plan of Correction The Licensee/Administrator shall provide documentation of current dementia training for S2 by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87507(c)
Regulation authority
CCR

What the official deficiency says

(c) Admission agreements shall be signed and dated, acknowledging the contents of the document, by the resident or the resident's representative, if any, and the licensee or the licensee's designated representative no later than seven days following admission. Attachments to the agreement may be utilized as long as they are also signed and dated as prescribed above. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs records review, the licensee did not comply with the section cited above in by not maintaining admissions agreements that are signed and dated by resident #1, #2, and #3 or resident's representatives which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/24/2025 Plan of Correction The Licensee/Administrator shall provided to the Licensing Agency documentation of admissions's agreements signed by resident or resident's authorized representatives by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(f)
Regulation authority
CCR

What the official deficiency says

87412 Personnel Records (f)All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by Administrator's personnel file was not at the facility for LPAs to review. File is kept at the corporate office; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/24/2025 Plan of Correction The Licensee/Administrator shall provide to the licensing agency a statement of understanding on the regulation cited by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)
Regulation authority
HSC

What the official deficiency says

87303Maintenance and Operation (a)The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors…this requirement is not met as evidenced by: Interviews with staff, residents, and document review reveal that the facility does have bed bugs and the Licensee is not utilizing effective measures to mitigate the spread of bed bugs. This poses/posed an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

The Administrator/Licensee has agreed to have an exterminator company conduct an inspect resident bedrooms, common areas, and treat rooms if bed bugs are observed & clean room 107's shower by POC due date.

Deadline recorded: Jul 9, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 9, 2025
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(8)
Regulation authority
CCR

What the official deficiency says

87468.2Additional Personal Rights of Residents in Privately Operated Facilities(a)In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all the following personal rights: (8)To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical...abuse. This requirement is not met as evidenced by: The Licensee did not comply with the section cited above by facility staff financially exploiting R1 while in care; which poses an immediate health, safety and personal rights risk to persons in care.

Official plan of correction

The Licensee and Adminstrator has agreed to provide inservice training on financial abuse and a resident council meeting and provide documentation of training to the licensing agency by POC due date. Both S1 and S2 no longer work for the facility. .

Deadline recorded: May 22, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 22, 2025
Correction not verified in available records
View official report
Inspection
Records and plan of operationType B
Official classification
Type B
Official code
87506(e)
Regulation authority
CCR

What the official deficiency says

87506 Resident Records(e) Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident. This requirement is not met as evidenced by: The Licensee/Administrator did not comply with the section cited above by not maintaining copies or orginals of R1's facility records for three years after being discharged from the facility for LPA review.

Official plan of correction

The Licensee and/or Administrator shall review the regulation cited and submit a statement of understanding to the licensing agency by POC due date.

Deadline recorded: May 15, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 15, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Records and plan of operationType B
Official classification
Type B
Official code
87506(e)
Regulation authority
CCR

What the official deficiency says

87506 Resident Records(e) Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident. This requirement is not met as evidenced by: The Licensee did not comply with the section cited above by not maintaining copies or orginals of R1's facility records for three years after being discharged from the facility for review.

Official plan of correction

The Administrator has agreed to provide licensing with requested resident records by POC due date.

Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(4)
Regulation authority
CCR

What the official deficiency says

Additional Personal Rights of Residents in Privately Operated Facilities 87468.2(a) In addition to...Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs...this requirement is not met as evidenced by: The Licensee did not comply with the section cited above by not ensuring resident had sufficient supervision to meet their care needs resulting in R1 eloping from the facility; which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

The Licensee/Administrator shall conduct in-service training on resident eloping prevention and wandering behaviors and submit documentation of training to the Licensing Agency by POC due date.

Deadline recorded: Jan 21, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 21, 2025
Correction not verified in available records
View official report
Complaint

Part of the complaint whose outcome is recorded on Aug 7, 2026 · Control 56-AS-20241108092028

Resident rightsType B
Official classification
Type B
Official code
87468.2(a)(4)
Regulation authority
CCR

What the official deficiency says

Additional Personal Rights of Residents in Privately Operated Facilities87468.2 (a) In addition to the rights listed in Section 87468.1...residential care facilities for the elderly shall have all of the following personal rights: (4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: The Licensee did not comply with the section cited above by staff unable to communicate with residents to meet their needs, which poses a potential heath, safety, or personal rights risks to persons in care.

Official plan of correction

The Licensee/Administrator shall submit to the Licensing Agency a statement of understanding on the regulation cited by plan of correction date.

Deadline recorded: Dec 3, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2024
Correction not verified in available records
View official report
Inspection
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(D)
Regulation authority
CCR

What the official deficiency says

87211 (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency...within seven days of the occurrence of...(D)Any incident which threatens the welfare, safety or health of any resident...This requirement is not met as evidenced by: The Licensee did not comply with the section cited above by not reporting incidents that threatened the health and safety of R1, R2, R3, R4, and R5; which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

The Administrator stated that changes have been made as to staff self-reporting incidents to the Licensing Agency. The Administrator has agreed to submit LIC624 reports to the licensing agency on the incidents by POC due date

Deadline recorded: Oct 31, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 31, 2024
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303(a) The facility shall be clean, safe, sanitary and in good repair at all times...this requirement is not met as evidenced by: The Licensee did not comply with the section cited above by not maintaining resident's room and facility hallway free of odor; and not maintaining resident's floor clean; which poses a potential health, safety and personal rights risks to persons in care.

Official plan of correction

During LPA's visit, staff mopped R1's bedroom floor and odors were removed. No further action required.

Deadline recorded: Oct 31, 2024. A deadline is not proof that correction was completed.

Official record says corrected or clearedOn or before Oct 21, 2024
Correction deadline recordedDeadline Oct 31, 2024
View official report
Inspection
Resident rightsType A
Official classification
Type A
Official code
1569.269(a)(6)
Regulation authority
HSC

What the official deficiency says

H & S:1569.269(a)(6) Enumerated rights; severability: Residents of residential care facilities for the elderly shall have all of the following rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met at evidenced by: The Licensee did not comply with the section cited by facility staff were not competent in meeting R1 needs. Facility staff failed to properly supervise R1. Following R1 leaving facility premises on December 21, 2022, R1 was struck by a vehicle and killed while attempting to cross a highway. This posed an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

The Licensee/Adminstrator has agreed to provide in-service staff training on regulations: 87466 Observation of the resident, 87463 reappraisals and 87461 Mental Condition as submit to proof of training to the Licensing Agency by POC due date.

Deadline recorded: Oct 23, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 23, 2024
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations, the licensee did not comply with the section cited above by not maintaining facility free of mosquitos and having roaches in room#140; which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/24/2024 Plan of Correction The Licensee/Administrator shall submit a plan to prevent mosquitos in facility and submit documentation of outside pest control services by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by maintaining hot water temperature above 105 degrees F in four (4) resident bathrooms; which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/24/2024 Plan of Correction The Licensee/Administrator shall submit to the Licensing Agency documentation of water within regulation temperatures by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87307(a)(3)(B)
Regulation authority
CCR

What the official deficiency says

(B) Bedroom furniture, which shall include, for each resident, a chair, night stand, a lamp, or lights sufficient for reading, and a chest of drawers. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by not having a required chair in room#115; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/06/2024 Plan of Correction The Licensee/Administrator shall submit to the Licensing Agency documentation of a chair in resident's room by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Basic services and supervisionType B
Official classification
Type B
Official code
87219(f)
Regulation authority
CCR

What the official deficiency says

(f) In facilities licensed for fifty (50) persons or more, one staff member shall have full-time responsibility to organize, conduct and evaluate planned activities, and shall be given such staff assistance as necessary in order for all residents to participate in accordance with their interests and abilities. The program of activities shall be written, planned in advance, kept up-to-date, and made available to all residents. The responsible employee shall have had at least one year of experience in conducting group activities and be knowledgeable in evaluating resident needs, supervising other employees, and in training volunteers. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by not having an up-to-date activity plan on file; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/06/2024 Plan of Correction The Licensee/Administrator shall submit to the Licensing Agency a current written activity plan by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs record review, the licensee did not comply with the section cited above by resident#6(R6's) physicians report was not signed by the resident and/or legal representative; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/06/2024 Plan of Correction The Licensee/Administrator shall submit to the Licensing Agency proof of signed physicians report by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87507(d)
Regulation authority
CCR

What the official deficiency says

(d) The licensee shall retain in the resident's file the original signed and dated admission agreement and all subsequent signed and dated modifications. This does not apply to rate increases which have specific notification requirements as specified in Health and Safety Code section 1569.655. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by not maintaining record of (R1s),(R2s),(R3s),(R4s),(R5s) admissions agreements on file;which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/06/2024 Plan of Correction The Licensee/Administrator shall submit to the Licensing Agency documentation of admissions agreement for R1, R2, R3, R4, and R5 by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs record review, the licensee did not comply with the section cited above by not maintaining a current disaster drill conducted with staff on file; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/06/2024 Plan of Correction The Licensee/Administrator shall submit to the Licensing Agency a current disaster drill with staff by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Hazardous items and storageType A
Official classification
Type A
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

87309 Storage Space(a) Disinfectants, cleaning solutions, poisons...and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients..this requirement is not met by: Based on LPA observations the Licensee/Administrator did not comply with the section cited above by having a Raid insecticide spray next to resident's bed; which poses an immedicate health, safety and/or personal rights risk to persons in care.

Official plan of correction

The Administrator removed the can from resident's bedroom and placed inaccessible to residents.

Deadline recorded: Aug 22, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 22, 2024
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(d)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation(d) There shall be lamps or light appropriate for the use of each room and sufficient to ensure the comfort and safety of all persons in the facility; this requirement is not met as evidenced by: The licensee/Administrator did not comply with the section cited above by not maintaining sufficient lighting in bedroom #103's hallway; which poses a potentional health, safety, and/or personal rights risk to persons in care.

Official plan of correction

The lighting was fixed in bedroom #102 during LPA's visit. no further action required.

Deadline recorded: Aug 26, 2024. A deadline is not proof that correction was completed.

Official record says corrected or clearedOn or before Aug 21, 2024
Correction deadline recordedDeadline Aug 26, 2024
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 1 unfounded · 1 cited

Records and plan of operationType B
Official classification
Type B
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

Resident Records.The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility…this requirement is not met as evidenced by: resident #1 (R1’s) last medical exam on file was conducted on 6/23/2022, due to R1’s cognitive condition an annual medical assessment is required. Resident #2 (R2) physician’s report was missing physician’s signature. Resident #5 (R5) did not have a complete physician's report or a medical assessment on file, which poses a potential health, safety, or personal rights risk to persons in care.

Official plan of correction

The Administrator stated that both R2 and R5 no longer reside at the facility. The Licensee/Administrator shall submit to the Licensing Agency a statement of understanding on the regulation cited by POC due date. The Licensee/Administrator shall submit to the Licensing agency proof of R1's current physician's report or medical assesment as per regulation 87458 medical assessments.

Deadline recorded: Mar 31, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 31, 2024
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited

Basic services and supervisionType A
Official classification
Type A
Official code
87464(f)(4)
Regulation authority
CCR

What the official deficiency says

87464 Basic Services(f) Basic services shall at a minimum include:(4)Personal assistance and care as needed by the resident...with those activities of daily living such as dressing, eating, bathing...this requirement has not been met as evidenced by: interviews with staff #1(S1) and staff #2 (S2) reveal they were told by resident #1 (R1) that they have not received their scheduled bath. review of daily care logs reveal no record of baths for R1 from 12/27/23 through 1/08/2024,which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee/Administrator shall conduct an in-service staff training regarding bath and shower care and submit proof of training to Licensing Agency by POC date.

Deadline recorded: Jan 26, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 26, 2024
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(D)
Regulation authority
CCR

What the official deficiency says

REPORTING REQUIREMENTS (a)Each licensee shall furnish to the licensing agency…(1)A written report…within seven days...(D)Any incident which threatens the welfare, safety or health of any resident…This requirement is not met by: The licensee did not provide the licensing agency with written reports regarding R1 injuries which occurred on 6/11/23 and 6/15/23 with 7 days; which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

The Administrator has agreed to provided the SIR for the altercation between R1 and R2 by the POC 12/10/23

Deadline recorded: Dec 10, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 10, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Medical and dental careType B
Official classification
Type B
Official code
87465(e)
Regulation authority
CCR

What the official deficiency says

Incidental Medical and Dental Care For every prescription and nonprescription PRN medication for which the licensee provided assistance there shall be a signed, dated written order from the Physician, on a blank prescription, maintained in resident's file. This requirement is not met as evidence by the following: Records reveal that medications were prescribed to resident #1 and medication were not located and dispensed according to doctor's orders

Official plan of correction

Administrator is to train their staff on medication dispensing and storing of medication and a copy of that training to be sent to LPA by POC date.

Deadline recorded: Oct 6, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 6, 2023
Correction not verified in available records
View official report
Medical and dental careType B
Official classification
Type B
Official code
87465(a)(1)
Regulation authority
CCR

What the official deficiency says

Incidental Medical and Dental Care A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: This requirement is not met as Records revealed resident #1 had an appointment on 09/19/23, missed appt and later attended on 09/22/23

Official plan of correction

Administrator to send declaration to LPA on POC date indicating that staff will better communicate with residents or resident's responsible party.

Deadline recorded: Oct 9, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 9, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited

Basic services and supervisionType A
Official classification
Type A
Official code
87464(f)(2)
Regulation authority
CCR

What the official deficiency says

87464Basic Services(f)Basic services shall at a minimum include:(2) Safe and healthful living accommodations and services. This requirement is not met as evidenced by: medications for (2) residents were missing. Staff was unable to locate the medication; which poses an immediate health, safety, and personal rights risks to persons in care.

Official plan of correction

Administator shall read and submit a self-certification of understanding to the licensing agency by POC date.

Deadline recorded: Sep 20, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Sep 20, 2023
Correction not verified in available records
View official report
Basic services and supervisionType B
Official classification
Type B
Official code
87464(f)(7)
Regulation authority
CCR

What the official deficiency says

87464Basic Services(f)Basic services shall at a minimum include:(7)A planned activities program which includes social and recreational activities appropriate...this requirement is not met as evidenced by: Facility staff assigned to activities are on medical leave. Four (4) out of (6) residents interviewed stated that the facility does not have activities for them.

Official plan of correction

Administator shall read and submit a self-certification of understanding to the licensing agency by POC date.

Deadline recorded: Sep 29, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Sep 29, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 6 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited · investigated over 2 visits

Basic services and supervisionType A
Official classification
Type A
Official code
87464(f)(6)
Regulation authority
CCR

What the official deficiency says

87464 Basic Services (f)Basic services shall at a minimum include:(6) Arrangements to meet health needs. This requirement is not met by: Facility did not refill resident's medication in a timely manner and did not follow-up on the delay of resident's medication.

Official plan of correction

Administator shall read and submit a self-certification of understanding to the licensing agency by POC date.

Deadline recorded: Aug 10, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 10, 2023
Correction not verified in available records
View official report
Inspection
Food serviceType A
Official classification
Type A
Official code
87555(b)(27)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. LPA observed roaches and insects on several areas of the kitchen; Which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/03/2023 Plan of Correction Administrator to provide proof of treatment by POC date

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType A
Official classification
Type A
Official code
87705(h)
Regulation authority
CCR

What the official deficiency says

(h) Outdoor facility space used for resident recreation and leisure shall be completely enclosed by a fence with self-closing latches and gates, or walls, to protect the safety of residents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. The outdoor space for Dementia residents is not completely enclosed with open access to the street. which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/03/2023 Plan of Correction Administrator/Licensee to provide proof of correction that the area is completely enclosed by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(b)(15)
Regulation authority
CCR

What the official deficiency says

(b) Each resident's record shall contain at least the following information: (15) The admission agreement and pre-admission appraisal, specified in Sections 87507, Admission Agreements and 87457, Pre-admission Appraisal. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above. LPA found two (2) resident files with missing admissions agreements; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/15/2023 Plan of Correction Administrator/Licensee to provide copies of admissions agreement for Resident #1 and Resident #2 to licensing agency by poc date

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87507(c)
Regulation authority
CCR

What the official deficiency says

(c) Admission agreements shall be signed and dated, acknowledging the contents of the document, by the resident or the resident's representative, if any, and the licensee or the licensee's designated representative no later than seven days following admission. Attachments to the agreement may be utilized as long as they are also signed and dated as prescribed above. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in. LPA observed missing admissions agreements which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/15/2023 Plan of Correction Administrator shall submit a statement of understanding of the above regulation by due date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(f)
Regulation authority
CCR

What the official deficiency says

(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician. T Deficient Practice Statement This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Staff#1 did not have required health screening; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/11/2023 Plan of Correction Licensee/Administrator to submit health screening records for staff #1 to the licensing agency by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Background checksType A
Official classification
Type A
Official code
87355(e)(1)
Regulation authority
CCR

What the official deficiency says

Criminal Record Clearance (e)All individuals subject to a criminal record review...prior to working...in a licensed facility shall...(1)Obtain a California clearance or a criminal record exemption...This requirement is not met as evidenced by: Facility records and staff interviews reveal, Licensee did not ensure a criminal record clearance was obtained for Staff #1 (S1) prior to employment, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Administrator stated S1 is no longer employed at the facility. Administrator to submit a statement of understanding that the facility will ensure that all staff and/or volunteers are criminally cleared prior to start date and submit statement to the Licensing agency by POC date.

Deadline recorded: Aug 1, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 1, 2023
Correction not verified in available records
View official report
Medical and dental careType A
Official classification
Type A
Official code
87465(a)(1)
Regulation authority
CCR

What the official deficiency says

Incidental Medical & dental care (a) A plan..shall be by compliance with the following: (1)The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions & needs of residents. This requirement is not met as evidenced by: Based on interviews and record review, R1 had multiple physical injuries between 4/28/23 and 6/11/23 that required follow-up medical care. However, it was not until 6/15/23, when R1 sustained subsequent injuries that R1 was sent to the hospital, which poses and immediate health, safety and personal rights risks to residents in care.

Official plan of correction

Administrator to provide proof of R1 follow-up visit with primary physician's to the licensing agency by POC date.

Deadline recorded: Aug 1, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 1, 2023
Correction not verified in available records
View official report
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(D)
Regulation authority
CCR

What the official deficiency says

REPORTING REQUIREMENTS (a)Each licensee shall furnish to the licensing agency…(1)A written report…within seven days...(D)Any incident which threatens the welfare, safety or health of any resident…This requirement is not met by: The licensee did not provide the licensing agency with written reports regarding R1 injuries which occurred on 6/11/23 and 6/15/23 with 7 days; which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

The Administrator provided LPA with one (1) incident report. Administrator provide the additional incident report by shall provide by POC date.

Deadline recorded: Aug 7, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 6 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Aug 9, 2023 · Control 56-AS-20230627101007

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(3)
Regulation authority
CCR

What the official deficiency says

87468.1Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have the following..(3)To be free from...actions of a punitive nature, such as withholding residents’ money. This requirement is not met as evidence by the following: Staff did not provide resident with the entire money requested which poses a potential health, safety and personal rights risk to resident in care.

Official plan of correction

Resident was provided with the entire funds requested. Administrator to submit to Licensing an updated resident ledger showing funds received and disbursed to resident by POC date.

Deadline recorded: Jul 7, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 7, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(f)
Regulation authority
CCR

What the official deficiency says

87412 Personnel Records(f)All personnel...shall be in good health...Good physical health shall be verified by a health screening...performed by a physician not more than six (6) months prior to or seven (7) days after employment. This condition is not met by: The facility did not ensure that staff 1 (S1) and staff 2 (S2) had a verifiable health screening that indicates whether the person is physically qualified to perform the duties to be assigned. Which poses health, safety, and personal rights risk to residents in care.

Official plan of correction

Licensee shall provide community care licensing documentation of S1 & S2 completed health screening by POC date. .

Deadline recorded: Apr 7, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2023
Correction not verified in available records
View official report
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(D)
Regulation authority
CCR

What the official deficiency says

87211 Reporting Requirements(a)Each licensee shall furnish...reports...including ...(1)A written report shall be submitted to the licensing agency within 7 days.. of the occurrence of...(D)Any incident which threatens the welfare, safety or health...of resident. This requirement was not met by

Official plan of correction

Licensee provided LPA with incident report on 4/3/23. Licensee will provide training to all staff regarding reporting requirements, overview of regulation and submit proof of training to Community Care Licensing by POC date

Deadline recorded: Apr 7, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 5 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Jan 26, 2023 · Control 56-AS-20230120164232

Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)(c)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety... This requirement was not met as evidenced by: Based on observation, interview and record review, the Licensee did not comply with the section cited above by not applying the recommendation of the exterminator for the rodents/roaches at the facility which poses immediate health, safety and personal rights risks to residents in care.

Official plan of correction

Licensee will repair holes/gaps in walls throughout the facility as recommended by the exterminator company this includes kitchen,dining area. The outside west wing of the facility need to be cleaned and the screen needs to be placed on door/pannels on outside/inside of air conditioners. Proof of correction will be submittedd to LPA Allen by the plan of correction date of 1/27/2023 by pictures. The licensee with also provide a signed written statement confirming that they have read the regulation cited to its entirety and confiming understanding. The written statement must signed and emailed by 1/27/2023.

Deadline recorded: Jan 27, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 27, 2023
Correction not verified in available records
View official report
Inspection
Background checksType A
Official classification
Type A
Official code
87355(e)(1)
Regulation authority
CCR

What the official deficiency says

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working...(1) Obtain a California clearance... This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by allowing Staff #5 to work at the facility without criminal background clearance since 06/07/2021 which pose immediate health, safety and personal rights risk to resident in care.

Official plan of correction

Licensee stated to submit Signed Statement of Understanding on CCR 87355(e)(1) to LPA Brown by POC due date. The licensee stated to remove S5 from the facility and not allow S5 to work at the facility until S5 has a criminal background clearance.

Deadline recorded: Jan 13, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2023
Correction not verified in available records
View official report
Inspection
Background checksType A
Official classification
Type A
Official code
87355(e)(2)
Regulation authority
CCR

What the official deficiency says

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working...(2) Request a transfer of a criminal record clearance as specified... This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by failure to associate Staff # 4 to the facility which pose immediate health, safety and personal rights risk to resident in care.

Official plan of correction

Licensee stated to submit signed Statement of Understanding on CCR 87355(e)(2) and submit to LPA Brown by POC due date. Licensee associated/transferred S4 Criminal Background clearance to the facility last 08/09/2022, POC cleared.

Deadline recorded: Jan 13, 2023. A deadline is not proof that correction was completed.

Official record says corrected or clearedOn or before Jan 12, 2023
Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2023
View official report
Dementia careType A
Official classification
Type A
Official code
87705(c)(5)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall... (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually...This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above by failure to ensure that R2 have annual medical assessment and reappraisal done annually which pose immediate health, safety and personal rights risk to resident in care.

Official plan of correction

Licensee stated to train all staff on CCR 87705(c)(5) and submit Training Log to LPA Brown by POC due date. Licensee stated to submit signed Statement of Understanding on CCR 87705(c)(5) to LPA Brown by POC due date

Deadline recorded: Jan 13, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2023
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(3)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the...(3) To be free from punishment, humiliation, intimidation, abuse...This requirement is not met as evidenced by: Based on interview and records review, the Licensee did not comply with the section cited above due to facility staff neglect to ensure R1 is free from abuse from R2 and resulted to R1’s injury which pose immediate health, safety and personal rights risk to resident in care.

Official plan of correction

Licensee stated to train all staff on CCR 87468.1(a)(3) and submit proof of Training Log to LPA Brown by POC due date. Licensee stated to submit signed Statement of Understanding on CCR 87468.1(a)(3) and submit to LPA Brown by POC due date.

Deadline recorded: Jan 13, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 13, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(2)
Regulation authority
CCR

What the official deficiency says

Personal Rights of Residents in All Facilities- Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded safe, healthful and comfortable accommodations To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Based on interviews conducted with residents and facility staff. The facilities air conditioning unit is not working in the main common areas and the kitchen. This poses a potential Health and Safety risk to the clients in care.

Official plan of correction

The administrator agreed to provide CCL with a work contract to replace or repair the air conditioning unit and provide CCL with a plan of options to have resident meals in their rooms and/or areas where the AC unit is working until the unit is working.This POC is due by 9/8/2022.

Deadline recorded: Sep 8, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Sep 8, 2022
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Dementia careType B
Official classification
Type B
Official code
87705(c)(7)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia ... (7) An activity program shall address the needs and limitations of residents with ... This requirement is not met as evidenced by: Based on observations, interviews and record review, the licensee did not provide activities for residents at the facility, which poses a potential Health, Safety, or Personal rights risk to persons in care.

Official plan of correction

Licensee will submit List of Activities and Activities Schedule for residents in care self-certified by the Activities Director and Administrator by POC due date to Community Care Licensing Department (CCLD) or LPA Brown. Licensee will submit Statement of Understanding for CCR 87705(c)(7) to LPA Brown by POC due date.

Deadline recorded: Sep 1, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Sep 1, 2022
Correction not verified in available records
View official report
Inspection
Food serviceType B
Official classification
Type B
Official code
87555(b)(9)
Regulation authority
CCR

What the official deficiency says

87555.General Food Service Requirements. (b)The following food service requirements shall apply: (9) Procedures which protect the safety, acceptability and nutritive values of food shall be observed in food storage, preparation and service. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having expired dry food in the kitchen panty. LPA found expired peanut butter, expired soup base chicken, and expired sauerkraut in the kitchen pantry which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/16/2022 Plan of Correction The licensee has agreed to read regulation 87555 entirely and send LPA self-certify letter that the regulation was read and understood. The license has agreed to train kitchen staff on how to check for expired food. The licensee has agreed to send LPA signed and dated confirmation that each kitchen staff has been trained in food safety.

Plan of correction recorded
Correction not verified in available records
View official report
Background checksType A
Official classification
Type A
Official code
87355(e)(1)
Regulation authority
CCR

What the official deficiency says

87355.Criminal Record Clearance. (e)All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department or This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above by allowing S1 to work at the facility for four (4) months without a criminal background clearance which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/10/2022 Plan of Correction The licensee has agreed to read regulation 87355 entirely and send LPA self-certify letter that the regulation was read and understood. The license has agreed to remove S1 from the facility and not allow S1 to work at the facility until S1 has a criminal background clearance.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (a) The facility shall be clean, safe and sanitary and in good repair at all times. Maintenance shall include ... This requirement is not met as evidenced by: Based on observations and interviews, the Licensee did not comply with the section cited above by having a pull button/cord in room 116 near the resident bed in disrepair which poses an immediate health, safety and personal rights risks to residents in care.

Official plan of correction

Licensee stated to replace and/or repair pull button/cord near resident bed at room 116 and submit proof to LPA Brown by POC due date. Also, LIcensee stated to check all residents room that the pull button/cord near resident beds and bathrooms are working and submit proof to LPA Brown by POC due date.

Deadline recorded: Apr 26, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 26, 2022
Correction not verified in available records
View official report
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)
Regulation authority
CCR

What the official deficiency says

87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven ... Based on observations, interviews and record review, the Licensee did not comply with section cited above by not reporting incidents of unwitnessed fall of Resident 1 (R1) at the facility to Community Care Licensing Division (CCLD) which poses potential health, safety and personal rights risk to resident in care.

Official plan of correction

Licensee stated to report all incidents at the facility to CCLD and train staff on CCR 87211(a)(1) Reporting Requirements and submit Training Log to LPA Brown by POC due date. Also, Licensee stated to submit Statement of Understanding on CCR 87211(a)(1) to LPA Brown by POC due date.

Deadline recorded: Aug 3, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 3, 2022
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Dementia careType B
Official classification
Type B
Official code
87705(b)(1)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (b) In addition to the requirements as specified in Section 87208, Plan of Operation, the plan of operation shall address the needs of residents with dementia, including: (1) Procedures for notifying the resident's physician, family members ... Based on observation, interview and record review, the Licensee did not comply with the section cited above by not notifying Resident 1 (R1) responsible party of the incident last 01/09/2022 which poses a potential Health, Safety or Personal Rights risk to resident in care.

Official plan of correction

Licensee stated to train staff on CCR 87705(b)(1) and submit Training Log to LPA Brown by POC due date. Licensee stated to submit Statement of Understanding on CCR 87705(b)(1) to LPA Brown by POC due date.

Deadline recorded: Aug 4, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 4, 2022
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 6 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 6 unsubstantiated · 0 unfounded

Dementia careType A
Official classification
Type A
Official code
87705(c)(4)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (4) There is an adequate number of direct care staff to ... This requirement is not met as evidenced by: Based on observations, interviews and record review, the Licensee do not have adequate number of direct care staff working at the facility to meet residents needs which poses an immediate risk to resident in care.

Official plan of correction

Licensee stated to have additional staff working on the floor available to assist residents that need help. Licensee will submit Staff Work Schedule that shows adequate number of direct care staff scheduled to work on each shift. Licensee will submit Statement of Understanding for CCR 87705(c)(4) to LPA Brown by POC due date.

Deadline recorded: Apr 26, 2022. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Apr 26, 2022

Deficiency Dismissed Type A 04/26/2022 Section Cited CCR 87705(c)(4)

Plan of correction recorded
Correction deadline recordedDeadline Apr 26, 2022
Correction not verified in available records
View official report
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include ... This requirement is not met as evidenced by: Based on observations, interviews and record review, the facility do not have working call button (rroom #116) near the residents bed to alert staff if residents need care which poses an immediate risk to resident in care.

Official plan of correction

Facility agreed to replace and/or repair call button near residents' bed (Room #116) by POC due date and submit proof to LPA Brown by POC due date. Also, Licensee stated to check all residents rooms that the call button near resident beds and bathroom are working and submit proof of correction to LPA Brown by POC due date.

Deadline recorded: Apr 26, 2022. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Apr 26, 2022

Deficiency Dismissed Type A 04/26/2022 Section Cited CCR 87303(a)

Plan of correction recorded
Correction deadline recordedDeadline Apr 26, 2022
Correction not verified in available records
View official report
Dementia careType A
Official classification
Type A
Official code
87705(c)(4)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (4) There is an adequate number of direct care staff to ... This requirement is not met as evidenced by: Based on observations, interviews and record review, the Licensee do not have adequate number of direct care staff working at the facility to respond to resident’s call button in a timely manner in which poses an immediate risk to resident in care.

Official plan of correction

Licensee stated to train all staff to make sure that they all respond to resident’s call button in a timely manner and will submit Training Log to LPA Brown by POC due date.

Deadline recorded: Apr 26, 2022. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Apr 26, 2022

Deficiency Dismissed Type A 04/26/2022 Section Cited CCR 87705(c)(4)

Plan of correction recorded
Correction deadline recordedDeadline Apr 26, 2022
Correction not verified in available records
View official report
Dementia careType A
Official classification
Type A
Official code
87705(c)(4)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (4) There is an adequate number of direct care staff to ... This requirement is not met as evidenced by: Based on observations, interviews and record review, the Licensee did not comply by not having adequate number of staff working at the facility to monitor residents and prevent unwitnessed falls which poses an immediate risk to resident in care.

Official plan of correction

Licensee stated to have additional staff to supervise residents and prevent unwitnessed falls. Licensee will submit Staff Work Schedule that shows adequate number of direct care staff scheduled to work on each shift by POC due date to LPA Brown. Licensee will have all staff complete a Resident Status Check Log every hour to appropriately supervise all residents and prevent unwitness fall. Licensee will also train all staff on the proper procedure and implementation of the Resident Status Check Log and will submit a copy of Resident Status Check Log and Training Log to LPA Brown by POC due date.

Deadline recorded: Apr 26, 2022. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Apr 26, 2022

Deficiency Dismissed Type A 04/26/2022 Section Cited CCR 87705(c)(4)

Plan of correction recorded
Correction deadline recordedDeadline Apr 26, 2022
Correction not verified in available records
View official report
Dementia careType B
Official classification
Type B
Official code
87705(b)(1)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (b) In addition to the requirements as specified in Section 87208, Plan of Operation, the plan of ...(1) Procedures for notifying the resident’s ... This requirement is not met as evidenced by: Based on observations, interviews and record review, the Licensee did not comply by not reporting incidents of unwitnessed fall of Resident 1 (R1) at the facility to Community Care Licensing Department (CCLD) which poses a potential risk to resident in care.

Official plan of correction

Licensee stated to report all incidents at the facility to CCLD and train staff on reporting requirements. Also, Licensee will submit Statement of Understanding for 87705(b)(1)and Staff Training Log to LPA Brown by POC due date.

Deadline recorded: May 2, 2022. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn May 2, 2022

Deficiency Dismissed Type B 05/02/2022 Section Cited CCR 87705(b)(1)

Plan of correction recorded
Correction deadline recordedDeadline May 2, 2022
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 5 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Dementia careType B
Official classification
Type B
Official code
87705(c)(7)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dimentia (c) Licensees who accept and retain residents with dementia ... (7) An activity program shall address the needs and limitations of residents with dementia and include ... This requirement is not met as evidenced by: Based on observations, interviews and record review, the licensee did not provide activities for residents at the facility, which poses a potential Health, Safety, or Personal rights risk to persons in care.

Official plan of correction

Licensee will submit List of Activities and Activities Schedule for residents in care by POC due date to Community Care Licensing Department (CCLD) or LPA. Licensee will submit Statement of Understanding for CCR 87705(c)(7) to LPA Brown by POC due date.

Deadline recorded: Mar 4, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 4, 2022
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Dementia careType A
Official classification
Type A
Official code
87705(k)(8)
Regulation authority
CCR

What the official deficiency says

87705 - Care of Persons with Dementia - Delayed egress devices shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents and to escort residents who leave the facility. This requirement was not met as... evidenced by: Interviews, record reviews, and observation, the licensee did not ensuire that staff were able to provide adequate care and supervision for R1. R1 was found wandering outside the facility on 1/9/2022 without care and supervision. Interviews revealed that only two staff members were working that shift. This poses an immediate health & safety risk to the residents in care.

Official plan of correction

Licensee needs to hire additional care giviers and schedule additional staff per shift to adequately meet the needs of the residents in care. Licensee shall provide proof of hiring attempts by POC due date.

Deadline recorded: Jan 25, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 25, 2022
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
1 complaint has no published investigation report

The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.

  • Feb 25, 2025 · Control 56-AS-20240624083030

    Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology