Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
720 N LINDEN AVE, Rialto CA 92376
12 bedsLatest official report Nov 14, 2025Licensed
The available records show 7 Type A and 8 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 26 San Bernardino County facilities licensed for 7 to 15 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 18 reports for this facility: 11 inspections, 7 complaint investigations, and 0 licensing or administrative records.
Those records contain 7 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 6
2 in the last 12 months
Well above the typical 7
4 in the last 12 months
Well above the typical 2
2 in the last 12 months
More than the typical 4
2 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
87211(1) A written report submitted to the licensing.. and to the person responsible... (D) Any incident which threatens the welfare, safety or health of any resident... absence of any resident. This requirement was not met as evidenced by: the Administrator not submitting SIR's of any reportable incidents such as absence of residents, threat of residents safety and welfare which poses a health and safety risk to residents in care.
Administrator agrees to complete a statement of understanding of review of regulation and conduct a training with all staff regarding reporting requirement and submit to LPA by POC due date.
Deadline recorded: Dec 1, 2025. A deadline is not proof that correction was completed.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above three (3) out of six (6) residents bedrooms and or bathrooms by not ensuring the cleaning supplies were secured and locked which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/07/2025 Plan of Correction Administrator agrees to review the regulation cited above, and provided an statement of understanding acknowledging the regulation. Administrator also agrees to complete a training with all staff regarding the regulation and a list of all participate in the training by 11/20/2025 to LPA.
(h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws. No persons other than the dispensing pharmacist shall alter a prescription label. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, and record review, the licensee did not comply with the section cited above in two (2) out of three (3) residents in care by not ensuring that all medication was listed on the centrally stored medication log, and all dispensed medication has been properly initialed by staff that dispensed the medication which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/07/2025 Plan of Correction Administrator agrees to review the regulation cited and complete a statement of understanding. Review and correct the MARS and Centrally Stored Medication log. Conduct a training with staff regarding medication to include centrally stored medication logs, medication storage, proper medication practices, and commonly known medication errors by 12/1/2025 to LPA Farlow.
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, and record review, the licensee did not comply with the section cited above in one (1) out of three (3) staff by not ensuring all staff file are complete with health screening and TB test results which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 11/21/2025 Plan of Correction Administrator agrees to review all personal file and make sure all file are accurate and complete with required forms.
87412 Personnel Records(g)All personnel records shall be maintained at the facility and shall be available to the licensing agency for review...this requirement is not met as evidenced by: The licensee did not comply with the section cited above by not maintaining record of S1's required employment verification, health screening, and training on file for review, which poses a potential health, safety, and/or personal rights risk to residents in care
The Administrator stated that a copy of Staff #1's drivers license, Health screening, CPR/first training will be submitted to the Licensing Agency by POC due date.
Deadline recorded: Jul 29, 2024. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 This requirement is not met as evidenced by: Deficient Practice Statement Based on observations of resident records, the licensee did not comply with the section cited above in nine, 9 out of twelve, (12) resident files containing out of date Physician's Reports (LIC602) which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 01/05/2024 Plan of Correction Adminisntrator agrees to assist the 9 residents in making and keeping doctor appointments with their Primary Care Phsyicians to obatin an update Phsician's Reports to maintain in their resident files. Administrator agrees to submit verification of the completed documentation to the Community Care Licensing Office in 30 business days.
87355 CRIMINAL RECORD CLEARANCE (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance ... This requirement is not met as evidenced by Based on observation & file review, licensee failed to ensure S1 was associated to the facility prior to working. LPA observed that S1 was not associated to the facility. This poses an immediate health & safety risk to the residents in care.
Administrator agreed to review the Guardian website to update the list of staff members associated to the facility during the visit. LPA was able to verify the updated list. The POC was completed during the visit. Deficiency Continued: Administrator could not recall the exact date of hire for S1. (g) Violation of Section 80019(e) will result in an immediate assessment of civil penalties of one hundred dollars ($100) per violation for a maximum of 5 days by the Department. "
Deadline recorded: Aug 2, 2023. A deadline is not proof that correction was completed.
87458 Medical Assessment Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. This requirement is not met as evidenced by: Based on observations and record reviews, the Licensee failed to ensure resident in care maintained documentation of and were provided an annual medical assessment which poses a potential Health, Safety or personal rights risk to persons in care.
Administrator agrees to assist residents in care in coordinating doctor appointments to obatin a complete medical assessment by way of an LIC602 - Physician's Report. Administrator will submit completed copies of this documentation to the Community Care Licensing Office to verify the task has been completed within the next 30 business days.
Deadline recorded: Sep 15, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 7 unsubstantiated · 0 unfounded · 1 cited
Employees assisting residents with self-administration of medication; training requirements An employee shall be required to complete the training requirements for hands-on shadowing training described in this subdivision prior to assisting any resident in the self-administration of medications. This requirement is not met as evidenced by: Based on observation and file review, Administrator did not ensure that all staff who handle medications for the residents in care were adequately trained to do so. This poses an immediate Health, Safety or Personal Rights risk to persons in care.
Administrator agrees to have all staff who assist residents with self administration of medications be properly and adequately trained with in the next 24 hours. Administrator also agrees to submit a statement of understanding by way of LIC9098 that the regulation is understood.
Deadline recorded: Jul 25, 2023. A deadline is not proof that correction was completed.
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
(g) Admission agreements shall specify the following: (5) Refund conditions. (C) The licensee shall refund any prepaid monthly fees to a resident or the resident’s representative, if any, as follows: (2) If there is a change of use of the facility pursuant to Section 87224(a)(5). This requirement was not met as evidenced by: Records reviewed show that R1 monthly payment continued from March 2021 through July 2022. Staff and witness interviews confirm that R1 has moved out of the facilty in March 2021.
Licensee shall refund the monthly payments to R1 and their authorized representative from March 2021 through July 2022. Licensee shall provide proof of correction no later than end of day of POC date.
Deadline recorded: Jul 14, 2023. A deadline is not proof that correction was completed.
87355. Criminal Record Clearance. (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility:(1) Obtain a California clearance or a criminal record exemption as required by the Department or This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by allowing S1 to work at the facility for four (4) years without a criminal background clearance which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/05/2022 Plan of Correction The licensee has agreed to read regulation 87355 entirely and send LPA self-certify letter that the regulation was read and understood. The licensee has agreed to remove S1 from the facility and not allow S1 to work at the facility until S1 has a criminal background clearance. POC is due 11/5/22.
87465.Incidental Medical and Dental Care. (h)The following requirements shall apply to medications which are centrally stored:(5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above by storing and resident's medications in a plastic containers that are not the original prescriptions bottle from the pharmacy which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/05/2022 Plan of Correction The licensee has agreed to read regulation 87465 entirely and send LPA self-certify letter that the regulation was read and understood. The licensee has agreed to train all staff on medication safety and storage. The licensee has agreed to send LPA documentation that a medication safety class has been scheduled. The licensee has agreed to send LPA documentation that each staff member has attended the medication training, this includes staff dates and signatures as evidence of attendance. POC is due 11/5/22.
87355. Criminal Record Clearance. (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility:(1) Obtain a California clearance or a criminal record exemption as required by the Department or This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above by allowing S1 to work at the facility for four (4) years without a criminal background clearance which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/05/2022 Plan of Correction The licensee has agreed to read regulation 87355 entirely and send LPA self-certify letter that the regulation was read and understood. The licensee has agreed to remove S1 from the facility and not allow S1 to work at the facility until S1 has a criminal background clearance. POC is due 11/5/22.
87465.Incidental Medical and Dental Care. (h)The following requirements shall apply to medications which are centrally stored:(5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above by storing resident's medications in a plastic weekly containers that are not the received container from the pharmacy which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 11/05/2022 Plan of Correction The licensee has agreed to read regulation 87465 entirely and send LPA self-certify letter that the regulation was read and understood. The licensee has agreed to train all staff on medication safety and storage. The licensee has agreed to send LPA documentation that a medication safety class has been scheduled. The licensee has agreed to send LPA documentation that each staff member has attended the medication training, this includes staff dates and signatures as evidence of attendance. POC is due 11/5/22.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
80026 Safeguards for Cash Resources, Personal Property, and Valuables of Residents (b) If such a client is accepted for or maintained in care, his/her cash resources, personal property, and valuables not handled by a person outside the facility who has been designated by the client or his/her authorized representative shall be handled by the licensee or facility staff, and shall be safeguarded in accordance with the requirements specified in (c) through (n) below This requirement is not met as evidenced by: Based on observation, interview and record review the licensee did not safeguard R1s cash resources. This is a potential health, saftey and personal rights risks to persons in care.
The licensee agrees to conduct an inservice on personal rights. Proof is to be submitted to the department by 5pm on the due date indicated.
Deadline recorded: Oct 7, 2021. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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