Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
RIALTO ASSISTED LIVING
1441 S RIVERSIDE AVE, Rialto CA 92376
94 bedsLatest official report May 20, 2026Licensed
Additional info
- Telephone
- (909) 877-2340
- Licensee
- SOCHUN OPERATION INC
- Administrator
- KYONG SUK LEE
- Contact
- KYONG SUK LEE
- License first date
- Jan 25, 2019
- License effective date
- Jan 25, 2019
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 9 Type A and 14 Type B deficiencies for this facility.
- Most recent inspection
- May 20, 2026
- Most recent deficiency
- May 20, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 37 San Bernardino County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 53 reports for this facility: 14 inspections, 39 complaint investigations, and 0 licensing or administrative records.
Those records contain 9 Type A and 14 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 14
- Recorded deficiencies
- 23
- Type A deficiencies
- 9
- Type B deficiencies
- 14
- Substantiated complaints
- 6
- Repeated topics
- 2
More than the typical 6
3 in the last 12 months
Well above the typical 7
6 in the last 12 months
Well above the typical 2
2 in the last 12 months
Well above the typical 4
4 in the last 12 months
Well above the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 0 unsubstantiated · 6 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87463(C)
- Regulation authority
- CCR
What the official deficiency says
87463(C)Behavioral expression, as defined in..that may result in harm to self or others,..unsafe wandering, elopement,..lacking in hazard awareness, or lacking in impulse control. Based on observation, record review, and interviews, the licensee did not comply with the section cited above by not ensuring resident did not leave the facility unassisted.
Official plan of correction
Licensee agrees to provide care and supervsion as needed to ensure a safe environment for residents in care. Licensee agrees to complete a reappraisal to ensure resident is safe from wandering and elopement.
Deadline recorded: May 14, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 14, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
No deficiencies recorded in this report
Complaint
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by: Based on interviews and observations, the Licensee failed to ensure that at least 1 out of 48 rooms were kept clean and sanitary at all times. This is poses an immediate health risk to residents.
Official plan of correction
There is POC due as the facility there is no longer a bed bug infestation. A copy of treatment invoices were provided to LPA.
Deadline recorded: May 12, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 12, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 1569.157(a)
- Regulation authority
- HSC
What the official deficiency says
1569.157. Resident-oriented facility council. (a) Every licensed residential care facility for the elderly, at the request of two or more residents, shall assist the residents in establishing and maintaining a single resident council at the facility. The resident council shall be composed of residents of the facility. Family members, resident representatives, advocates, long-term care ombudsman program representatives, facility staff, or others may participate in resident council meetings and activities at the invitation of the resident council. This requirement was not met based on interviews conducted. The licensee did not comply with the section cited above allowing a staff member to be present in resident council meeting without an invitation to the meeting.
Official plan of correction
The licensee has agreed to read regulation 1569.157 entirely and send LPA a self-certify letter via email, fax, or post mail that the regulation was read and understood.
Deadline recorded: Aug 9, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 9, 2022
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1.Personal Rights of Residents in All Facilities. (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met based on interviews conducted. The licensee did not comply with the section cited above allowing a staff to voice unwarranted opinions on a resident manor during a resident council meeting.
Official plan of correction
The licensee has agreed to read regulation 87468.1 entirely and send LPA a self-certify letter via email, fax, or post mail that the regulation was read and understood.
Deadline recorded: Aug 9, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 9, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(27)
- Regulation authority
- CCR
What the official deficiency says
General Food Service: All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. The facility is not meeting this requirement as evidenced by: Information was received through interviews that the facility kitchen has cockroaches, that bedrooms have ants and earwigs.
Official plan of correction
Licensee to contact their pest control company (Dewey) for consultation and development of an addendum to the plan to eradicate pest control issues in the kitchen as well as residents rooms. Provide LPA with the addendum to the Dewey pest control contract.
Deadline recorded: Jun 13, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 13, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(a)(3)(C)
- Regulation authority
- CCR
What the official deficiency says
Personal Accommodations and Services: (a) Living accommodations...shall be related to the facility's function...The following provisions shall apply: (3)...the licensee shall assure provision of: (C)...bath towels, hand towels and wash cloths. The quantity shall be sufficient... This requirement was not met by: Based on interviews and internal audit, the Licensee did not comply with the above regulation with at least one category of item. LPA Colvin confirmed that the facility did not have a sufficient supply of towels, as there was only one spare clean towel. This was a potential health risk to all residents in care.
Official plan of correction
Licensee agrees to institute a regular audit of the facility's linens and towels to ensure that the facility has plenty of supplies at all times. Licensee to submit an updated Program Plan (Adendum) which includes which staff role is responsible for the audit, how frequently it will occur, and what number of items need to be available at all times. Porgram Plan Adendum to be submitted to LPA Colvin by the Plan of Correction date of 12/31/21. Along with the Adendum, the Licensee shall submit their first audit of the towels/linens.
Deadline recorded: Dec 31, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 31, 2021
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(d)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Accommodations and Services: (d) The following space and safety provisions shall apply to all facilities: (2) The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment. This requirement was not met by: Based on interviews and record review, the Licensee did not comply with the above regulation with at least one area of the facility. LPA Colvin confirmed that Room #32 was in a state of disrepair for over 3 weeks, leaving the occupant displaced. This was a potential personal rights violation of the occupant.
Official plan of correction
Licensee agrees that in the future, all repairs will be completed within a timely manner, especially when the repair directly affects a resident. Licensee to provide LPA Colvin with a Statement of Understanding of this expectation by the Plan of Correction date of 12/31/21.
Deadline recorded: Dec 31, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 31, 2021
Correction not verified in available records
Complaint
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(27)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in... Facilities : (a) In addition to the rights listed...residents...shall have all of the following personal rights: (27) To keep, have access to, and use their own personal possessions...and to keep and be allowed to spend their own money... This requirement was not met by: Based on interviews and record review, the Licensee did not comply with the above regulation with at least 4 residents. LPA Colvin observed 4 residents did not have access to their April 2020 P & I until 4/9/20, six days after the Licensee received the checks. This was a potential personal rights violation.
Official plan of correction
Licensee to submit plan to LPA Colvin to ensure that residents have access to their funds upon request. Possible solutions include: Giving other staff access/ability to cash checks; loaning residents funds from facility petty cash until their checks can be cashed; ensuring that checks are cashed in a timely manner. Licensee to provide LPA Colvin with plan by the Plan of Correction date of 12/31/21.
Deadline recorded: Dec 31, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 31, 2021
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Based on interviews and observation, the Licensee did not comply with the above regulation with at least one aspect of the facility. LPA Colvin confirmed that the wing of the facility near the exit which leads to the smoking section smells like cigarettes. This is a potential person right violation of residents.
Official plan of correction
Licensee to evaluate options on how they can address the concerns with the facility smelling like cigarettes. LPA Colvin reccomends for the Licensee to include residents (including those who smoke) in the discussion, for opportunity to hear all resident opinions or concerns. Licensee to provide LPA Colvin with plan on how this issue will be address. Plan due to LPA Colvin by Plan of Correction date of 12/31/21.
Deadline recorded: Dec 31, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 31, 2021
Correction not verified in available records
Complaint
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met by: The Licensee did not comply with the above regulation with at least one area of the facility. LPA Colvin observed that paper towels in the common bathroom are stored on the counter, and not in the dispenser which is on the wall. This is a potential health risk to all persons.
Official plan of correction
Licensee agrees to utilize another means for persons using the common bathroom sink to dry their hands without concern of contamination from other persons (i.e. paper towel dispenser, air dryer, etc.). Licensee to provide LPA Colvin with plan and photographic proof of utilization by Plan of Correction date.
Deadline recorded: Dec 31, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 31, 2021
Correction not verified in available records
Complaint
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Based on record review and interviews, the Licensee did not comply with the above regulation with at least one resident. LPA Colvin learned that R1 has hit residents & staff with their electric scooter on multiple occasions. There is no record of facility intervention. This is an immediate safety risk.
Official plan of correction
Licensee agrees to address the reported concern with staff and residents in order to determine if this concern is still an issue. If the issue is still present, the facility shall address it accordingly with R1 and R1's POA. If the issue is no longer present, the Licensee agrees to hold a meeting with the residents to remind them of safety practices when operating an electric device (wheelchair or scooter) and that misuse of such devices may result in additional action from the facility, such as eviction. Licensee to provide LPA Colvin with an update on status of issue, and may self-certify once facility meeting has been completed.
Deadline recorded: Dec 20, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2021
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in...Facilities : (a) In addition to the rights listed...residents... shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs... This requirement was not met as evidenced by: Based on record review and interviews, the Licensee did not comply with the above regulation with one resident (R2). LPA Colvin learned that R2 had a change in condition, and their facility Care Plan was not updated. Staff additionally failed to immediately provide R2 with life saving measures. This was an immediate health risk for R2.
Official plan of correction
Licensee agrees to have all staff re-trained on what to do in a medical emergency. Licensee additionally to review all current resident files and ensure that their Care Plans are up to date and accurately reflect the services needed by the residents and who they are provided by (Home Health, Hospice, Facility Staff). Licensee to provide LPA Colvin with proof of staff training and may self-certify once review of resident records is complete. Plan of Correction due 12/20/21.
Deadline recorded: Dec 20, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2021
Correction not verified in available records
Complaint
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
Observation of the Resident:...shall ensure that residents are regularly observed for changes...and that appropriate assistance is provided...the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This regulation was not met by: Based on interviews and record review, the Licensee did not comply with the following regulation in that Administrator observed resident to have a significant change in condition and did not re-evaluate for level of care, resulting in infected wound. This was an immediate risk to R1.
Official plan of correction
Administrator and all care staff to complete training on observations of residents, including changes in condition and warning signs of possible undiagnosed underlying medical conditions. Administrator to additionally ensure all current residents have updated Needs & Services Plans. If any residents have Needs & Services Plans that are older than 1 year, the Administrator shall evaluate the resident and update their Needs & Services Plans in accordance with Title 22 Regulation Section 87463. Administrator to provide LPA Colvin with proof of training for self & all care staff by 12/20/21.
Deadline recorded: Dec 20, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 20, 2021
Correction not verified in available records
6 complaints have no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Sep 15, 2025 · Control 56-AS-20241108110407
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
- Jan 21, 2025 · Control 56-AS-20241112131330
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
- Oct 31, 2024 · Control 56-AS-20240923100022
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
- Sep 10, 2024 · Control 56-AS-20240827124707
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
- Aug 27, 2024 · Control 56-AS-20240730210430
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
- Jul 24, 2024 · Control 56-AS-20240708125049
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology