Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCADENCE AT RANCHO CUCAMONGA
10459 CHURCH STREET, Rancho Cucamonga CA 91730
117 bedsLatest official report Jun 1, 2026Licensed
Additional info
- Telephone
- (909) 918-5546
- Licensee
- HSH-RANCHO MANAGEMENT CA, LLC ; CADENCE SL ET AL
- Administrator
- CYNTHIA FIGUEROA
- Contact
- CYNTHIA FIGUEROA
- License first date
- Feb 26, 2021
- License effective date
- Feb 26, 2021
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 2 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Mar 12, 2026
- Most recent deficiency
- Dec 9, 2025
4 later reports, from Feb 24, 2026 through Jun 1, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 37 San Bernardino County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 13 reports for this facility: 6 inspections, 7 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 4
- Type A deficiencies
- 2
- Type B deficiencies
- 2
- Substantiated complaints
- 2
- Repeated topics
- 0
About the same as most this size
2 in the last 12 months
Fewer than the typical 7
3 in the last 12 months
About the same as most this size
1 in the last 12 months
Fewer than the typical 4
2 in the last 12 months
More than the typical 1
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 8 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 3 unsubstantiated · 0 unfounded · 3 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(2)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care 87465 (2) The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation which may be limited to the nearest available medical or dental facility which will meet the resident's need. In providing transportation the licensee shall do so directly or make arrangements for this service. This requirement is not met as evidence by: Based on observation, interviews and record review the licensee did not provide medical assistance on a timely manner for R#1 which poses an immediate Health, Safety, or Personal Rights risk for persons in care.
Official plan of correction
Licensee has agreed to read of the entire " Incidental Medical and Dental Care " regulation and provide training to all care staff pertaining to the regulation stated above. The licensee will email LPA a statement of understading and will provide a copy of the training sign in sheet signed by all care staff by POC date.
Deadline recorded: Dec 10, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 10, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities 87468.1...(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:...(1) To be accorded dignity in their personal relationships with staff, residents, and other persons...(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidence by: Based on observation, interviews and record review the licensee did not follow Personal Rights Regulation for R#2 which poses an immediate Health, Safety, or Personal Rights risk for persons in care.
Official plan of correction
Licensee has agreed to read of the entire " Personal Rights of Residents in All Facilities " regulation and provide training to all care staff pertaining to the regulation stated above. The licensee will email LPA a statement of understading and will provide a copy of the training sign-in sheet signed by all care staff by POC date 12/26/25.
Deadline recorded: Dec 26, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 26, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(3)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities 87468.1...(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. Based on observation, interviews and record review the licensee did not follow Personal Rights Regulation for R#2 which poses an immediate Health, Safety, or Personal Rights risk for persons in care.
Official plan of correction
Licensee has agreed to read of the entire " Personal Rights of Residents in All Facilities " regulation and provide training to all care staff pertaining to the regulation stated above. The licensee will email LPA a statement of understading and will provide a copy of the training sign-in sheet signed by all care staff by POC date 12/26/25.
Deadline recorded: Dec 26, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 26, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 80078
- Regulation authority
- CCR
What the official deficiency says
80078 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the client's needs. This requirement is not met as evidenced by: Based on record reviews and staff interviews, staff did not provide adequate care and supervision for R1 on 1/15/24, when the resident left the facility on foot without supervision or knowledge R1 had eloped. The poses an immediate Health, Safety or Personal Rights risk to persons in care
Official plan of correction
A plan of correction was already implemented - The facility increased supervision, R1's family hired a home health agency to provide additional supervision. R1's family also agreed to increasing the number of viisit and outings. R1's physician was notified and will adjust medications Additionally, the facility has installed additonal door alarms/ motion censors. Lastly, the facility has provided an In-service (additional training) with elopement and procedures.
Deadline recorded: Jan 22, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 22, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this report1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Sep 18, 2024 · Control 56-AS-20240909164107
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology