Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportBROOKDALE LOMA LINDA
25585 VAN LEUVEN STREET, Loma Linda CA 92354
220 bedsLatest official report Feb 4, 2026Licensed
Additional info
- Telephone
- (909) 796-5421
- Licensee
- EMERIKEYT PALMS AT LOMA LINDA INC
- Administrator
- LUJAN, MARITZA
- Contact
- LUJAN, MARITZA
- License first date
- Jan 27, 2021
- License effective date
- Jan 27, 2021
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Feb 4, 2026
- Most recent deficiency
- Feb 25, 2025
2 later reports, from Apr 28, 2025 through Feb 4, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 37 San Bernardino County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 22 reports for this facility: 8 inspections, 14 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 6
- Type A deficiencies
- 3
- Type B deficiencies
- 3
- Substantiated complaints
- 4
- Repeated topics
- 0
More than the typical 6
1 in the last 12 months
Fewer than the typical 7
0 in the last 12 months
More than the typical 2
0 in the last 12 months
Fewer than the typical 4
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)
- Regulation authority
- HSC
What the official deficiency says
87468.1 (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity...(2)To be accorded safe...(3)To be free from punishment... This requirement is not met as evidence by: Based on interviews, the Administrator did not ensure Personal Rights to be met for residents, which poses an immediate Health, Safety, or Personal Rights risk for people in care.
Official plan of correction
Administrator has agreed to review Personal Rights Regulation Provide training to all staff support .Licensee will ensure that training is signed and dated by all support staff and email proof to LPA by POC date.
Deadline recorded: Dec 14, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 14, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Medication handling and storageType B
- Official classification
- Type B
- Official code
- 87465(c)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need...but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions.
Official plan of correction
Administrator stated the facility has implemented medication refill log for the past 1 year, nurses conduct quality assurance audits, Omnicare provides pharmacy audit and provides to facility quarterly.
Deadline recorded: Feb 15, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 15, 2024
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Feb 15, 2024 · Control 18-AS-20210730133208
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(23)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service(b) the following food...requirements shall apply(23)All readily perishable foods ...capable of supporting rapid and...growth of micro-organisms which can cause food infections...shall be stored in covered containers...This requirement is not met by: LPA observed food on plates and sauces in containers, and package of strawberries in freezer/refrigerator that were not covered; which poses a potentional health, safety and personal rights risk to residents in care.
Official plan of correction
Licensee/Administrator is to discard any left over perishable iitems from previous meals and and ensure all perishable items are store and covered. Licensee/Administrator to read and conduct training on the cited regulation and submit proof to to CCLD by POC date
Deadline recorded: May 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 5, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 5 unfounded · 1 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
Personnel Requirements-General. (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met based on evidence by interview and record review.The licensee did not comply with the section cited above by taking over an hour to respond to pendant calls, over an 18 day span, occurred 153 times, which poses an immediate health, safety, or personal rights risk to persons in care.
Official plan of correction
The licensee has agreeed to read regulation 87411 entirely and send self-certify letter to LPA. Licensee has agreed to create a staffing plan that ensures staff is sufficient to respond to pendant calls.
Deadline recorded: Jun 10, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 10, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology