Dementia care
Cited in 3 reports, with 3 deficiencies in total.
GOLDEN YEARS RESIDENTIAL CARE
7890 SAN BENITO STREET, Highland CA 92346
6 bedsLatest official report Dec 29, 2025Licensed
Additional info
- Telephone
- (909) 335-8335
- Licensee
- EAST HIGHLAND CARE INC
- Administrator
- IREN CREIGHTON
- Contact
- IREN CREIGHTON
- License first date
- Oct 4, 2016
- License effective date
- Oct 4, 2016
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 8 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Dec 29, 2025
- Most recent deficiency
- Nov 7, 2025
1 later report, on Dec 29, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 229 San Bernardino County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 13 reports for this facility: 8 inspections, 5 complaint investigations, and 0 licensing or administrative records.
Those records contain 8 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 16
- Type A deficiencies
- 8
- Type B deficiencies
- 8
- Substantiated complaints
- 1
- Repeated topics
- 3
More than the typical 4
2 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size have none
3 in the last 12 months
Well above the typical 1
2 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Licensing and administration
Cited in 2 reports, with 3 deficiencies in total.
Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 22 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Nov 22, 2024 · Control 56-AS-20241121084941
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Nov 22, 2024 · Control 56-AS-20241121084941
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 2 unsubstantiated · 0 unfounded · 3 cited
Basic services and supervisionType B
- Official classification
- Type B
- Official code
- 87464(f)(4)
- Regulation authority
- CCR
What the official deficiency says
(f) Basic services shall at a minimum include: (4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating... This requirement was not met as evidenced by: Interviews and records reviewed revealed that R1 needed maximum assistance with ADLs, and although food was provided, assistance while R1 was eating was not provided as observed by witnesses. This poses as a potential health and safety risk to residents in care.
Official plan of correction
Licensee shall read the CCR section cited, 87464, and provide a statement of understanding of the regulation. Licensee shall submit proof of correction no later than end of POC day.
Deadline recorded: Apr 16, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 16, 2024
Correction not verified in available records
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(b)(2)
- Regulation authority
- CCR
What the official deficiency says
(b) In addition to the requirements as specified in Section 87208...the plan of operation shall address the needs of residents with dementia, including: (2) Safety measures to address behaviors such as wandering, aggressive behavior... This requirement was not met as evidenced by: Interviews and records reviewed revealed that R1 had behaviors commonly seen in persons with Dementia and staff would keep R1 in their room with their door closed to address these behaviors. This poses as a potential health and safety risk to residents in care.
Official plan of correction
Licensee shall review and re-evaluate their Dementia Care Plan. Licensee shall provide proof of review/acknowledgement and, as needed, provide a copy of the update Dementia Care Plan to the Regional Office no later than end of POC day.
Deadline recorded: Apr 16, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 16, 2024
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care...(1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidenced by: Interviews and records reviewed revealed that R1's gums were observed bleeding from poor oral care. This poses as a potential health and safety risk to residents in care.
Official plan of correction
Licensee shall read the CCR section cited, 87465, and provide a statement of understanding of the regulation. Licensee shall submit proof of correction no later than end of POC day.
Deadline recorded: Apr 16, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 16, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology